Reservations Coordinator

7 months ago


Abu Dhabi, United Arab Emirates Autostrad rent a car Full time

**Responsibilities**

**Reservations**:

- Download all internet bookings on daily basis (including international brokers), sort branch wise & verification of the bookings and entering customer data into spread sheets.
- Forward all confirmed bookings to assigned branch.
- Remind each branch of their confirmed bookings.
- Follow up with Branches to confirm that each booking was utilized.
- Create monthly reservation reports and submit it to concern.
- Manage rental rates against capacity (available fleet) and demand.
- Coordinate & assist RSA’s whenever required.
- Coordinate with the billing department for invoicing to international partners.
- Assist the branches regarding Rates and terms & conditions of the international partners.
- Coordinate with the customers and the partners and acting as a contact point between them.

**Enquiries**
- Download all internet inquiries (including international brokers), sorting branch wise, department wise & verification of the bookings and entering customer data into spread sheets.
- Forward all enquiries to the concern.
- Forward complaints and comments to assigned department
- Follow up the status of the enquiries every week.
- Prepare monthly enquiry report and submit it to concern.

**Salary**: Up to AED4,500.00 per month

Ability to commute/relocate:

- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)


  • Reservation Agent

    7 months ago


    Abu Dhabi, United Arab Emirates Hawthorn Suites by Wyndham, Abu Dhabi Full time

    Receives, processes and confirm guest room reservations made by clients on the phone, letter or fax. - Inputs all reservations into the computer recording all pertinent information. - Attends to enquiries, complaints and requests regarding reservations. - Remains up to date with all promotions in and around the hotel. - Follows established procedures to...

  • Reservation Agent

    2 weeks ago


    Abu Dhabi, United Arab Emirates Hawthorn Suites by Wyndham, Abu Dhabi Full time

    Receives, processes and confirm guest room reservations made by clients on the phone, letter or fax. - Inputs all reservations into the computer recording all pertinent information. - Attends to enquiries, complaints and requests regarding reservations. - Remains up to date with all promotions in and around the hotel. - Follows established procedures to...

  • Reservation Agent

    2 weeks ago


    Abu Dhabi, United Arab Emirates Hawthorn Suites by Wyndham, Abu Dhabi Full time

    Receives, processes and confirm guest room reservations made by clients on the phone, letter or fax. - Inputs all reservations into the computer recording all pertinent information. - Attends to enquiries, complaints and requests regarding reservations. - Remains up to date with all promotions in and around the hotel. - Follows established procedures to...

  • Reservations Agent

    7 months ago


    Abu Dhabi, United Arab Emirates Hawthorn Abu Dhabi Full time

    Receives, processes and confirm guest room reservations made by clients on the phone, letter or fax. - Inputs all reservations into the computer recording all pertinent information. - Attends to enquiries, complaints and requests regarding reservations. - Remains up to date with all promotions in and around the hotel. - Follows established procedures to...


  • Abu Dhabi, United Arab Emirates Sheraton Khalidiya Hotel Full time

    **Supervise the Reservations Team**: - Oversee the daily activities of the reservation’s agents, ensuring smooth operations and adherence to procedures. - Provide guidance, training, and support to the reservations team, ensuring they meet service standards. - Conduct regular performance evaluations, set team goals, and provide constructive feedback. -...


  • Abu Dhabi, United Arab Emirates Sheraton Khalidiya Hotel Full time

    **Supervise the Reservations Team**: - Oversee the daily activities of the reservation’s agents, ensuring smooth operations and adherence to procedures. - Provide guidance, training, and support to the reservations team, ensuring they meet service standards. - Conduct regular performance evaluations, set team goals, and provide constructive feedback. -...

  • Reservation Executive

    5 months ago


    Abu Dhabi, United Arab Emirates Autostrad Rent a Car Full time

    1- We are a New Age and Diverse Car Rental company with an ever growing fleet of cars, offering a multitude of services to individuals as well as corporates. Offering Flexi Km options, Safety & Hygiene Protocols, and Home Delivery Service to name a few, we function from a completely customer centric viewpoint that allows us to continuously innovate what we...

  • Reservation Supervisor

    7 months ago


    Abu Dhabi, United Arab Emirates Hawthorn Abu Dhabi Full time

    Provide assistance to everyday sales reservation executive and develop and evaluate sales calls and provide efficient training program to staff to ensure smooth working. - Coordinate with front desk and ensure response to all special guest requests and make all reservations appropriately for all guests. - Collaborate with reservation sales associate to...


  • Abu Dhabi, United Arab Emirates Hawthorn Abu Dhabi Full time

    Provide assistance to everyday sales reservation executive and develop and evaluate sales calls and provide efficient training program to staff to ensure smooth working. - Coordinate with front desk and ensure response to all special guest requests and make all reservations appropriately for all guests. - Collaborate with reservation sales associate to...

  • Reservation Agent

    8 months ago


    Abu Dhabi, United Arab Emirates GRAND MERCURE Full time

    **Job Description** ALL about the role**: Often the first point of guest contact, your main role is assisting and completing individual and group reservations for our guests - ensuring a smooth start to their stay with us and leading our Reservations team as well as: - Meeting the needs of inbound FIT reservations and groups from the taking of the inquiry,...


  • Abu Dhabi, United Arab Emirates Ramada Hotel Abu Dhabi Corniche Full time

    Maintain complete knowledge of and comply with all departmental policies / service procedures / standards. - Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of the day - Maintain positive guest relations at all times - Resolve guests complaints, ensuring guest satisfaction - Monitor and maintain...


  • Abu Dhabi, United Arab Emirates Sheraton Khalidiya Hotel Full time

    **Reservation Handling**: - Provide guests with accurate information regarding room availability, rates, and hotel facilities. - Confirm and modify reservations as necessary, and handle cancellations and special requests promptly. - **System Management**: - Enter and update guest reservation details in the hotel’s Property Management System (PMS) and...

  • Reservations Agent

    4 months ago


    Abu Dhabi, United Arab Emirates RIXOS Full time

    **Company Description** Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Abu Dhabi, United Arab Emirates Sheraton Khalidiya Hotel Full time

    **Reservation Handling**: - Provide guests with accurate information regarding room availability, rates, and hotel facilities. - Confirm and modify reservations as necessary, and handle cancellations and special requests promptly. **System Management**: - Enter and update guest reservation details in the hotel’s Property Management System (PMS) and...

  • Reservation Agent

    7 months ago


    Abu Dhabi, United Arab Emirates Royal Holiday Homes Full time

    Are you passionate about providing exceptional customer service and ensuring guests have an unforgettable experience during their stay? Royal Holiday Homes is seeking a dedicated Reservation Agent to join our dynamic team. If you thrive in a fast-paced environment, have excellent communication skills, and enjoy helping people make the most out of their...


  • Abu Dhabi, United Arab Emirates Rosewood Hotel Group Full time

    **Job Description**: Press space or enter keys to toggle section visibility **OVERVIEW/BASIC FUNCTION**: Provide prompt, courteous and efficient handling of all requests coming to Service Center and Rooms Reservations in accordance with Rosewood Abu Dhabi hotel standard operating procedures. **RESPONSIBILITIES**: - Maintain complete knowledge of and...

  • Reservation Agent

    5 months ago


    Abu Dhabi, United Arab Emirates SOFITEL Full time

    **Company Description** Gründe für Accor zu arbeiten? Wir sind weit mehr als ein weltweit führendes Unternehmen. Wir empfangen Dich so, wie Du bist und bei uns findest Du einen Beruf und eine Marke, die zu Deiner Persönlichkeit passen. Wir unterstützen Dich dabei, jeden Tag zu wachsen und zu lernen. Wir sorgen dafür, dass Deine Arbeit einen Sinn in...

  • Reservation Executive

    7 months ago


    Abu Dhabi, United Arab Emirates SOFITEL Full time

    Company Description Gründe für Accor zu arbeiten? Wir sind weit mehr als ein weltweit führendes Unternehmen. Wir empfangen Dich so, wie Du bist und bei uns findest Du einen Beruf und eine Marke, die zu Deiner Persönlichkeit passen. Wir unterstützen Dich dabei, jeden Tag zu wachsen und zu lernen. Wir sorgen dafür, dass Deine Arbeit einen Sinn in Deinem...

  • Reservation Agent

    7 months ago


    Abu Dhabi, United Arab Emirates RIXOS Full time

    **Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...

  • Reservations Agent

    7 months ago


    Abu Dhabi, United Arab Emirates RIXOS Full time

    **Company Description** Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...