Reservations Coordinator

6 months ago


Abu Dhabi, United Arab Emirates Autostrad rent a car Full time

**Responsibilities**

**Reservations**:

- Download all internet bookings on daily basis (including international brokers), sort branch wise & verification of the bookings and entering customer data into spread sheets.
- Forward all confirmed bookings to assigned branch.
- Remind each branch of their confirmed bookings.
- Follow up with Branches to confirm that each booking was utilized.
- Create monthly reservation reports and submit it to concern.
- Manage rental rates against capacity (available fleet) and demand.
- Coordinate & assist RSA’s whenever required.
- Coordinate with the billing department for invoicing to international partners.
- Assist the branches regarding Rates and terms & conditions of the international partners.
- Coordinate with the customers and the partners and acting as a contact point between them.

**Enquiries**
- Download all internet inquiries (including international brokers), sorting branch wise, department wise & verification of the bookings and entering customer data into spread sheets.
- Forward all enquiries to the concern.
- Forward complaints and comments to assigned department
- Follow up the status of the enquiries every week.
- Prepare monthly enquiry report and submit it to concern.

**Salary**: Up to AED4,500.00 per month

Ability to commute/relocate:

- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)


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