Reservation Agent

2 weeks ago


Abu Dhabi, United Arab Emirates RIXOS Full time

**Company Description** Join** us at Accor, **where** life pulses **with** passion**

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

**Hospitality** **is** a **work** of **heart**,**
**Join** us and **become** a **Heartist**®.**
**Job Description** Reservations Agent (Arabic Speaker)**
An exciting opportunity has arisen for a **Reservations Agent **to join Rixos Premium Saadiyat Island, Abu Dhabi.

**Responsibilities**:

- Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations.
- Assist to book and block all rooms according to required standards and monitor all special reservations
- Ensure compliance to all security and safety standards on everyday basis and ensure optimal utilization of all resort software systems and maintain knowledge on all room types and its availability.
- Manage all mails from guests and ensure response and completion of all guest requests and evaluate all reservation logbook and provide update on everyday basis.
- Manage all incoming calls for reservation department and ensure response all queries and maintain professional relationship and atmosphere at all times.
- Coordinate with sales department and manage all communication for group bookings and maintain all calendars for hotel and inform operation staff for same.
- Assist to make all room reservations and ensure maximize room revenue for all and ensure all reservation detail update on all computers within required operating procedures.

**Qualifications** our experience and skills include**:

- Experience working as a Reservation Agent in 5* Hotels / Resorts.
- Customer-service & Data Entry experience.
- Turkish language is a must.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Proficient in Microsoft office suite.
- Ability to work flexible hours.
- Highly responsible and reliable with a professional presentation.

**Additional Information** our team and working environment**:

- Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.
- At Accor, we are Heartists

Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island, every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding


  • Reservations Agent

    3 weeks ago


    Abu Dhabi, United Arab Emirates Bloomfields Facilities Management LLC Full time

    Job Title: Reservation Agent Location: Abu Dhabi, UAE **Job Type**: Full-Time **Job Description**: We are seeking a dynamic and customer-focused Reservation Agent to join our team at Bloomfields Holiday Homes in Abu Dhabi. The Reservation Agent will be responsible for handling all aspects of reservations for guests staying in our holiday homes, including...

  • Reservation Agent

    1 week ago


    Abu Dhabi, United Arab Emirates GRAVITY HOTEL Full time

    Reservations Agent will be responsible for the entire reservation process by providing prompt, efficient and responsive service to guests, so as to achieve a high level of guest satisfaction. **Key Duties and Responsibilities**: - Processes and confirms guest room reservations made by clients. - Follows procedures to process all room reservations, rates,...

  • Reservation Agent

    2 weeks ago


    Abu Dhabi, United Arab Emirates Bookidia Travels LLC Full time

    A Travel agency located in Abu Dhabi, UAE need a below criteria for a reservation officers: A reservation agent typically has a wide range of responsibilities, which can include: *Making reservations and answering questions on topics such as hotel policies or flight schedules. *Resolving customer service issues and booking new reservations when...


  • Abu Dhabi, United Arab Emirates Hilton Full time

    Cluster Reservations Agent In your role, you will be working as Cluster Reservations Agent for three iconic properties on Yas Island: Hilton Abu Dhabi Yas Island, The WB(tm) Abu Dhabi, Curio Collection by Hilton(tm) and DoubleTree by Hilton Abu Dhabi Yas Island Residences. A Cluster Reservations Agent will serve as the main contact for room reservations at...

  • Reservation Agent

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates GRAVITY HOTEL Full time

    Reservations Agent will be responsible for the entire reservation process by providing prompt, efficient and responsive service to guests, so as to achieve a high level of guest satisfaction.Key Duties and Responsibilities: Processes and confirms guest room reservations made by clients. Follows procedures to process all room reservations, rates,...

  • Reservation Agent

    2 weeks ago


    Abu Dhabi, United Arab Emirates QUALITY STANDARD CONSTRUCTION & BUILDING - LLC Full time

    Tasks and Responsibilities Your tasks and responsibilities as a Hotel Reservation Agent may vary, but generally include the following: - Providing customers with information about the hotel’s accommodation options, rates, and amenities - Processing reservations, cancellations, and modifications using reservation software - Collecting and processing...


  • Abu Dhabi, United Arab Emirates Hilton Full time

    In your role, you will be working as Cluster Reservations Agent for three iconic properties on Yas Island: Hilton Abu Dhabi Yas Island, The WB Abu Dhabi, Curio Collection by Hilton and DoubleTree by Hilton Abu Dhabi Yas Island Residences. A Cluster Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must...

  • Reservation Agent

    2 months ago


    Abu Dhabi, United Arab Emirates Bab Al Nojoum Full time

    Reservation agent position - based in Mugheirah/Liwa (Western Region) Company accommodation and transportation provided. Hospitality experience in Reservation **Salary**: AED2,300.00 - AED2,600.00 per month Ability to commute/relocate: - Abu Dhabi: Reliably commute or planning to relocate before starting work (required) Shift availability: - Day Shift...

  • Reservation Agent

    2 days ago


    Abu Dhabi, United Arab Emirates Bab Al Nojoum Full time

    Reservation agent position - based in Mugheirah/Liwa (Western Region) Company accommodation and transportation provided. Hospitality experience in Reservation **Salary**: AED2,300.00 - AED2,600.00 per month Ability to commute/relocate: - Abu Dhabi: Reliably commute or planning to relocate before starting work (required) Shift availability: - Day Shift...

  • Reservation Agent

    2 weeks ago


    Abu Dhabi, United Arab Emirates Fairmont Bab Al Bahr - Abu Dhabi Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Reservations Agent

    2 months ago


    Abu Dhabi, United Arab Emirates Rixos Hotels Full time

    Responsibilities:• Analyse all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations• Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations.• Assist to book and block all...


  • Abu Dhabi, United Arab Emirates Tadreeb UAE Full time

    **Key Responsibilities**: - Utilize IATA (International Air Transport Association) standards and guidelines in the reservation process. **(MUST)**: - Handle airline reservations, bookings, and ticketing for customers. - Provide excellent customer service by addressing inquiries and resolving issues related to flight reservations. - Stay informed about...

  • Reservation Agent

    3 weeks ago


    Abu Dhabi, United Arab Emirates Hawthorn Suites by Wyndham, Abu Dhabi Full time

    Receives, processes and confirm guest room reservations made by clients on the phone, letter or fax. - Inputs all reservations into the computer recording all pertinent information. - Attends to enquiries, complaints and requests regarding reservations. - Remains up to date with all promotions in and around the hotel. - Follows established procedures to...

  • Reservations Agent

    1 week ago


    Abu Dhabi, United Arab Emirates Rixos Marina Abu Dhabi Full time

    **Reservation Agent** Rixos Hotel Marina Abu Dhabi is seeking a dedicated and detail-oriented Reservation Agent to join our team. As a Reservation Agent, you will play a pivotal role in ensuring that our guests' reservations and inquiries are handled with the utmost professionalism, efficiency, and warmth. Your exceptional communication skills and attention...

  • Reservation Agent

    4 weeks ago


    Abu Dhabi, United Arab Emirates Hawthorn Suites by Wyndham, Abu Dhabi Full time

    Receives, processes and confirm guest room reservations made by clients on the phone, letter or fax. - Inputs all reservations into the computer recording all pertinent information. - Attends to enquiries, complaints and requests regarding reservations. - Remains up to date with all promotions in and around the hotel. - Follows established procedures to...

  • Reservation Agent

    2 weeks ago


    Abu Dhabi, United Arab Emirates Hawthorn Suites by Wyndham, Abu Dhabi Full time

    Receives, processes and confirm guest room reservations made by clients on the phone, letter or fax. - Inputs all reservations into the computer recording all pertinent information. - Attends to enquiries, complaints and requests regarding reservations. - Remains up to date with all promotions in and around the hotel. - Follows established procedures to...

  • Reservations Agent

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates RIXOS Full time

    Company Description Why work for Accor?**We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Reservations Agent

    2 months ago


    Abu Dhabi, United Arab Emirates Qureos Full time

    **Job Number** 22215448 **Job Category** Reservations **Location** The Ritz-Carlton Dubai, Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone,...

  • Reservation Agent

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Bab Al Nojoum Full time

    Reservation agent position- based in Mugheirah/Liwa (Western Region)Company accommodation and transportation provided.Hospitality experience in ReservationSalary: AED2, AED2,600.00 per monthAbility to commute/relocate: Abu Dhabi: Reliably commute or planning to relocate before starting work (required)Shift availability: Day Shift (required) Night Shift...

  • Reservation Agent

    5 days ago


    Abu Dhabi, United Arab Emirates Royal Holiday Homes Full time

    Are you passionate about providing exceptional customer service and ensuring guests have an unforgettable experience during their stay? Royal Holiday Homes is seeking a dedicated Reservation Agent to join our dynamic team. If you thrive in a fast-paced environment, have excellent communication skills, and enjoy helping people make the most out of their...