Reservation Supervisor

1 week ago


Abu Dhabi, United Arab Emirates Hawthorn Abu Dhabi Full time

Provide assistance to everyday sales reservation executive and develop and evaluate sales calls and provide efficient training program to staff to ensure smooth working.
- Coordinate with front desk and ensure response to all special guest requests and make all reservations appropriately for all guests.
- Collaborate with reservation sales associate to resolve all guest issues and recommend appropriate measures where required and process all electronic reservations and ensure accuracy in same.
- Administer productivity of staff and ensure achievement of all departmental goals and oversee all reservation activities for facility.
- Maintain record of all bookings and maintain accuracy in same and ensure compliance to all guest demands and manage all enquiries and provide response within required timeframe.
- Monitor hotel inventory and provide training to staff for all reservation activities and ensure courteous manner from guests and employees.
- Develop and maintain professional relationships with all departments of hotel and manage all communication with staff and prepare statistical reports.
- Manage everyday CRO reservations and ensure timely process for same and execute an efficient incentive program on quarterly basis and participate in all hotel planning meetings.
- Supervise schedule of all call volume and collaborate with convention services on everyday basis

**Job Types**: Full-time, Contract
Contract length: 24 months

**Salary**: From AED2,500.00 per month

**Experience**:

- Chain Hotels: 2 years (preferred)

Expected Start Date: 12/10/2021


  • Reservation Supervisor

    2 months ago


    Abu Dhabi, United Arab Emirates MINOR Hotels Full time

    As Reservations Supervisor you will directly support the Reservations Manager in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further be responsible for maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue...

  • Reservation Supervisor

    2 months ago


    Abu Dhabi, United Arab Emirates Anantara Full time

    Company Description A luxury hospitality brand for modern travellers. Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Rotana Resort & Villas Full time

    Reservations Supervisor | Rotana Hotels Jobs in Abu Dhabi 2023For More Top Organization JobsClick HereDescription:We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guestsResponsibilities:Check...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full time

    Reservations Supervisor | Mandarin Oriental Hotel Group Abu DhabiMandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 36 hotels and 7 residences in 23 countries and territories, with each...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Rayhaan Hotels & Resorts Full time

    Reservations Supervisor | Rayhaan Hotels & Resorts Abu DhabiIn this ever-changing world, some of our guests seek luxury accommodation that reflects their own values, in consideration of the needs of our guests we have introduced an alcohol-free option to Rotana's hotel and resort portfolio. The product brand, Rayhaan Hotels and Resorts, respects our guests'...


  • Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full time

    **Position**: Reservations Supervisor (Full time #538159) **Property / Office**: Emirates Palace, Abu Dhabi **Location**: Abu Dhabi, United Arab Emirates **Main Responsibilities**: - Manage rooms inventory to achieve optimum results in occupancy, average rate and revenue, reviewing daily reservations accuracy, rates compliance from segment and source,...


  • Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24042304 **Job Category** Reservations **Location** Le Royal Méridien Abu Dhabi, 113 Khalifa Street, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market...


  • Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24082855 **Job Category** Reservations **Location** Le Royal Méridien Abu Dhabi, 113 Khalifa Street, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market...


  • Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23194080 **Job Category** Reservations **Location** The Ritz-Carlton Abu Dhabi Grand Canal, PO Box 91888, Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations,...


  • Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24098728 **Job Category** Reservations **Location** The Ritz-Carlton Abu Dhabi Grand Canal, PO Box 91888, Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations,...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Marriott International Full time

    Job Number Job Category ReservationsLocation Le Royal Méridien Abu Dhabi, 113 Khalifa Street, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Marriott International Full time

    Job Number Job Category ReservationsLocation Le Royal Méridien Abu Dhabi, 113 Khalifa Street, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    Job Number Job Category ReservationsLocation Le Royal Méridien Abu Dhabi, 113 Khalifa Street, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    Job Number Job Category ReservationsLocation The Ritz-Carlton Abu Dhabi Grand Canal, PO Box 91888, Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values...


  • Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full time

    **Position**: Reservations Group Supervisor (Full time #538159) **Property / Office**: Emirates Palace, Abu Dhabi **Location**: Abu Dhabi, United Arab Emirates **Main Responsibilities**: - Handle telephone reservations and handle incoming correspondence pertaining to both FIT and group reservations. - Follow up group blocks with Sales for name lists....

  • Reservation Supervisor

    2 months ago


    Abu Dhabi, United Arab Emirates Hawthorn Abu Dhabi Full time

    Provide assistance to everyday sales reservation executive and develop and evaluate sales calls and provide efficient training program to staff to ensure smooth working. - Coordinate with front desk and ensure response to all special guest requests and make all reservations appropriately for all guests. - Collaborate with reservation sales associate to...


  • Abu Dhabi, United Arab Emirates Hawthorn Abu Dhabi Full time

    Provide assistance to everyday sales reservation executive and develop and evaluate sales calls and provide efficient training program to staff to ensure smooth working. - Coordinate with front desk and ensure response to all special guest requests and make all reservations appropriately for all guests. - Collaborate with reservation sales associate to...

  • Reservations Agent

    4 weeks ago


    Abu Dhabi, United Arab Emirates Al Maha Residence Full time

    • Process and confirm guest room reservations made by clients on the phone, letter or fax• Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations• Remain up to date with all the promotions in and around the hotel and follow established procedures to process...

  • Reservations Agent

    5 days ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Al Maha Residence Full time

    Process and confirm guest room reservations made by clients on the phone, letter or fax Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room...


  • Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full time

    **Position**: F&B Reservations Supervisor (Full time #535028) **Property / Office**: Emirates Palace, Abu Dhabi **Location**: Abu Dhabi, United Arab Emirates **Responsibilities**: - Responsible for all administrative work related to Group Reservations and Private events in the F&B department liaising with Outlet /General Managers. - To be a hotel...