Front Desk Officer

1 week ago


Dubai, United Arab Emirates SELSELAT ALMAS TECHNICAL SERVICES L.L.C Full time

Key Responsibilities
- **Reception Management**: Greet and assist visitors, clients, and employees professionally, ensuring a welcoming and positive experience.
- **Call Handling**: Answer, screen, and forward incoming phone calls, taking messages or directing inquiries to the appropriate department.
- **Visitor Coordination**: Maintain a visitor log, issue visitor passes, and notify relevant staff of guest arrivals.
- **Administrative Support**: Provide administrative assistance, such as filing, photocopying, and data entry, as required by management or HR.
- **Scheduling & Coordination**: Manage meeting room bookings, coordinate appointments, and maintain calendars for the office.
- **Mail Handling**: Receive and distribute incoming mail, parcels, and documents while managing outgoing correspondence.
- **Office Organization**: Ensure the reception area is clean, organized, and equipped with necessary office supplies and resources.
- **Customer Assistance**: Respond to client inquiries or direct them to the appropriate department for resolution.

**Requirements**:

- **Experience**: Minimum of 1-2 years of experience in a front desk, receptionist, or administrative role, preferably within the technical services or construction sector.
- **Education**: High school diploma or equivalent; additional certifications in customer service or office administration are a plus.
- **Communication Skills**: Excellent verbal and written communication skills in English. Knowledge of additional languages is an advantage.
- **Customer Service Skills**: A friendly, professional demeanor with a focus on providing exceptional customer service.
- **Organizational Skills**: Strong multitasking abilities and attention to detail.
- **Technical Skills**: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with phone systems and office equipment.
- **Appearance**: Well-groomed and presentable to create a positive impression on visitors and clients.

**Benefits**:

- Competitive salary
- Health insurance
- Opportunities for career advancement

**Job Types**: Full-time, Permanent

Pay: AED3,000.00 - AED4,000.00 per month


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