Warranty Administrator
1 month ago
**Roles and Responsibilities**
- Prepares, records, and submits warranty claims on a timely basis and perform all reconciliations.
- Follows guidelines and operation based on WPPM.
- Processes warranty claims with correct CS/CT/PFP through GWS for all the branches.
- Ensures that all warranty documents are attached with job card before claiming (ie, Parts D.O, Parts requisition, sublet invoice etc.)
- Prepares Pre-Authorization request for Unit Assy & Engine OH and send to NMEF for pre-approval.
- Prepares timely WCR Report and send to NML.
- Prepares and submit Extended Warranty request to third party and follow up to get the approval.
- Prepares all the required documents requested by NMEF for NMEF Audit.
- Coordinate with other NSC’s for vehicle manufacturer warranty and sold date information.
- Keeps all warranty related files intact (Warranty Claim Invoice, Technical Service Bulletin, Warranty Bulletin, Recall / Service Campaign, Port modification announcement).
**Self Management Responsibilities**
- Defines performance goals at the start of the year in discussion with the Warranty Manager and ensures that the goals are achieved during the course of the year.
- Identifies the training and development requirements for self and agrees on them with the Warranty Manager to ensure that the required trainings are arranged and attended.
- Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role.
- Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth.
**Qualifications/Requirements**
- Proven ability to work independently and with others
- Attention to detail
- MS Office skills
- English - Conversational (required), Arabic (preferred)
**Experience**
- 2 to 4 years in a related field/role
- Highschool Diploma or equivalent vocational training or experience
**Job Types**: Full-time, Permanent
Pay: AED5,500.00 - AED6,000.00 per month
Application Question(s):
- what is your current salary?
- what is your expected salary?
- Do you have warranty administrator experience with an automotive company?
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