Catering and Event Sales Manager

1 week ago


Dubai, United Arab Emirates Wingstop Full time

Catering & Events Sales Manager targets and coordinates catering sales efforts. The job involves the initiation and development of quality leads to ensure the growth of catering sales. The primary responsibility of a catering sales manager is to develop existing business and solicit new catering business through catering lead generation and catering sales marketing. The sales manager solicits new catering customers through traditional and non-traditional sales techniques.

Other important duties include booking, selling, planning and coordinating all special social events while assuring the highest level of customer service. Generating revenue, establishing new accounts, monitoring booking space, booking repeat business while keeping quality consistently high, conducting catering sales presentations and catering sales calls also falls under the purview of a catering sales manager job.

**Duties & Responsibilities**
- Find new customers for our company
- Negotiate contracts
- Provide hands-on support during the actual event
- Manage relationships with repeat customers
- Planning menus
- Making sure that staff is fully trained
- Keeping staff motivated to provide the highest standard of service
- Organizing shifts and rotations
- Managing stock control, financial planning, and budgets
- Meeting with suppliers and customers
- Discussing contract requirements with customers
- Manage the Event Coordinator to ensure events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy
- Manage the Event Coordinator to ensure events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy
- Confirm final billing accuracy prior to and then process the final bill
- Handle event planning aspects prior to the business turning over for business booked in advance (greater than one year out)
- Gain and maintain an understanding of the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply, and demand, etc.) and sell against them
- Identify operational challenges associated with a group and determine how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions
- Represent sales department at staff and stand up meetings and report on sales activity
- Work to develop new or existing policies and procedures as determined by the need in order to enhance the productivity of the event process
- Ensure site inspections/visits; verify that the business is turned over properly and in a timely fashion for quality service delivery
- Adhere to all standards, policies, and procedures
- Perform other duties, responsibilities, and special projects as assigned

**Requirements**:

- 3-5 years of experience in sales and marketing, guest services, front desk, or related area
- 1-3 years of experience in catering or related food service industry
- Leadership experience in fine dining or catering services required
- Experience telephone sales with proven sales negotiating and closing skills Speak with others using clear and professional language
- Demonstrates strong verbal and written communication skills
- Ability to handle confidential and sensitive information
- Ability to handle multiple guests and operational demands with a high degree of professionalism, operating often with time-sensitive deadline
- Proficient computer skills and knowledge
- Ability to work a flexible schedule including nights, weekends and holidays
- Strong work ethic
- Proficient in Arabic, a plus

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)


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