Butler Service Desk Agent

6 months ago

Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

**Job Number** 24030156

**Job Category** Rooms & Guest Services Operations

**Location** The St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**Start Your Journey With Us**

From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition.

Crafted for modern connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the social epicenter for royalty, the discerning traveler and luminaries in the art of living. The hotel comprises of 283 fabulously appointed guest rooms including 55 suites, most of which have incredible views of both the Arabian Gulf and the city of Abu Dhabi, along with the breathtaking one of a kind Bridge suite between the two Nation Towers.

The St. Regis is a part of the Marriott International, a constant growing and a leading global hospitality company, having the vision to be the World's Favorite Travel Company, with more than 7,000 properties in 131 countries and territories. The core of the hotel are our staff whom we address as “Hosts” as they are the ultimate luxury ambassadors of our hotel, striving to provide exquisite stay to our guests and memorable experiences each day. Pursue your passion for a dynamic career and grow your expertise at the best address We invite you to explore your career at The Abu Dhabi’s finest urban resort, The St. Regis Abu Dhabi.

***

The Butler Service Desk Agent attends promptly and efficiently to all phone calls within 3 rings and is the primary point of contact for all telephone correspondence within the hotel. All phone calls are answered with a warm welcome and answer any guest questions, anticipate their wants and needs and resolve guest problems. Ensure guest’s immediate requirements are catered for. The Butler Services Agent has an awareness of regular guest names and requirements and has a full understanding of core Front Office process.

**ESSENTIAL FUNCTIONS**

As Butler Service Desk Agent you has a full knowledge of Marriott Bonvoy Program, Hotel occupancy and availability. You need to keep the Butlers informed of blocking and unblocking rooms, reallocation and room moves when Front Office liaises the changes with the Agents. You need locate arriving, in-house and departed guests by name and room number. Competent in messaging functionality (creating, modifying, delivering, deleting).Answering all phone calls adhere to the standards set forth within the Telephone & Verbiage FOE. You need to transfer calls to an appropriate guest or department when requested by callers and Coordinate guest requests with all relevant department

**SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES**

Must be proficient in reading, writing, speaking and negotiating in English and preferably another language.

**QUALIFICATION STANDARDS**

**Education**

Bachelor degree required.

**Experience**

At least 1 year of experience within the hospitality industry.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Executive Butler

    6 months ago

    Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24021937 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** As the original house of luxury, St....

  • IT Service Desk Agent

    6 months ago

    Abu Dhabi, United Arab Emirates Parsons Full time

    **IT Service Desk Agent (UAE National)** **Abu Dhabi** Parsons is looking for an amazingly talented **IT Service Desk Agent **to join our team! **What You'll Be Doing**: - Provides analytical and IT technical support remotely to end users of Parsons personal computers, workstations and related software and hardware. - Recognizes, categorizes and isolates...

  • Butler

    6 months ago

    Abu Dhabi, United Arab Emirates Rosewood Hotel Group Full time

    **General Information**: - Country/Region- United Arab Emirates- Province/City- Abu Dhabi- Location- Rosewood Abu Dhabi- Department- Rooms - Front Office- Job Type- Full-time Permanent- OVERVIEW/BASIC FUNCTION: - To be the link between the guest and the hotel; to oversee the guest needs during his stay and help the guest with: reservations, special...

  • Butler

    3 months ago

    Abu Dhabi, United Arab Emirates Rosewood Hotel Group Full time

    **General Information**: - Country/Region- United Arab Emirates- Province/City- Abu Dhabi- Location- Rosewood Abu Dhabi- Department- Talent and Culture- Job Type- Full-time Permanent- OVERVIEW/BASIC FUNCTION: - To be the link between the guest and the hotel; to oversee the guest needs during his stay and help the guest with: reservations, special requests,...

  • Child Butler

    2 months ago

    Abu Dhabi, United Arab Emirates Best Choice Recruitment Consultancy Full time

    **Job Specifications**: - Hotel or F&B Experienced preferred - Must have in depth experience in providing butler services for children aged 8-10. Exceptional skills in working with children with a proven ability to engage and entertainment - Passionate about ensuring fun and stay active with enriching activities - Maintaining a safe environment for the...

  • Butler

    6 months ago

    Abu Dhabi, United Arab Emirates Caviar Careers Full time

    Luxxury Private Estate - Abu Dhabi UAE - Travelling Butler Position - Excellent Salary and Benefits Package **PURPOSE OF THE POSITION** The Butler executes a range of F&B services and provides an exceptional experience to the family and guests. The butler keeps order in the dining areas and butler pantry, adhering to strict food and safety policies and...

  • Butler

    2 months ago

    Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Additional Information** **Job Number**24170902 **Job Category**Rooms & Guest Services Operations **Location**The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** As the original house of luxury, St. Regis...

  • Butler (Vip Service)

    6 months ago

    Abu Dhabi, United Arab Emirates MCRC Full time

    We are urgently sourcing for a Butler (Male and Female)to work for our VIP client based in Abu Dhabi. **Description**: - Hotel experienced as a **personal butler** and personalized hospitality, minimum 2 years' experience is a must - Can join immediately - Neat and pleasant looking - Excellent communication skills **Salary: AED3,000 - 4,000 per month...

  • Executive Butler

    6 months ago

    Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23144409 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** As the original house of luxury, St....

  • Butler

    6 months ago

    Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23202893 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Start Your Journey With Us** From the very first...

  • Butler Runner

    6 months ago

    Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24074010 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** As the original house of luxury, St. Regis...

  • Butler

    6 months ago

    Abu Dhabi, United Arab Emirates A2Z Finders Full time

    Job Title: Butler Location: Abu Dhabi, UAE **Salary**: 6,000 AED per month Employment Type: Full-time **Job Description**: Seeking an experienced and professional Butler to join our team in Abu Dhabi, UAE. The Butler will be responsible for providing personalized and exceptional service to our clients, ensuring their comfort, convenience, and...

  • Butler

    6 months ago

    Abu Dhabi, United Arab Emirates A2Z Finders Full time

    Job Title: Butler Location: Abu Dhabi, UAE Employment Type: Full-time **Salary**: 4,000 AED to 5,500 AED per month (including phone allowance) Benefits: Company-provided food, accommodation, transport, and phone allowance **Job Description**: We are seeking a skilled and professional Butler to join our team in Abu Dhabi. As a Butler, you will be...

  • Butler Supervisor

    5 days ago

    Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Additional Information** **Job Number**24210796 **Job Category**Rooms & Guest Services Operations **Location**The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** As the original house of luxury, St. Regis...

  • Butler Runner

    6 months ago

    Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23145281 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** As the original house of...

  • Butler

    6 months ago

    Abu Dhabi, United Arab Emirates A2Z Finders Full time

    **Job Title**: Butler **Job Location**: Abu Dhabi, UAE **Job Type**: Full-time **Salary**: Up to 5500 AED per month **Benefits**: Accommodation, Food, and Transport provided We are currently seeking an experienced and professional Butler to join our team in Abu Dhabi. As a Butler, you will be responsible for providing personalized and anticipatory...

  • Butler (Female)

    6 months ago

    Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24088685 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** As the original house of luxury, St. Regis...

  • Butler (Vip Service Experience with Children)

    3 months ago

    Abu Dhabi, United Arab Emirates Best Choice Recruitment Consultancy Full time

    **Job Specifications**: - **Proven experience on providing VIP Butler service focused on children; looking after needs of children**: - **Must have exceptional skills and passion with children, proving F&B services as well as fun/enriching activities with children**: - **Responsible on coordinating with F&B department about meal preferences, including...

  • Butler

    2 months ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates 1st-jobs Full time

    Job Title: ButlerWe are seeking a highly skilled and experienced Butler to join our team at 1st-jobs. As a Butler, you will be responsible for managing the day-to-day operations of our private estate, ensuring that all household tasks are completed to the highest standard.Key Responsibilities:Oversee the cleaning and maintenance of the estate, including...

  • Butler Supervisor

    6 months ago

    Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23207117 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Start Your Journey With Us** From the very first...