IT Business Analyst

6 months ago


Abu Dhabi, United Arab Emirates Alpha Data Recruitment Full time

We are hiring for **IT Business Analyst for a government entity client.**

Location: Abu Dhabi

Vacancy: 1

Nationality: Native Arabic Speaker

**Must have**:

- Bachelor's degree
- **Minimum of 5 years of proven experience as a Business Analyst or similar role and worked with a government entity.**
- **Experience in creating/ developing and implementing the data governance and SLAs**
- **Create/ develop and define robust governance policies and procedures, ensuring comprehensive compliance across all aspects of operations.**
**- Develop and implement a structured framework to establish and manage service level agreements (SLAs), continuously enhancing them to optimize performance and ensure timely and efficient delivery.**
**- Data analysis, visualization, and automation skills (Excel, BI Tools).**
**- Process engineering and service excellence (Microsoft Visio).**
**- Experience working on project management tools (e.g., Microsoft Project Plan)**

**Job Descriptions**

**Key Responsibilities**:

- Analyse and evaluate business requirements or initiatives, consulting with personnel from various parties, and identifying areas for the development of solutions to automate and improve business processes.
- Perform and update plans and estimations for specific tasks and activities in new and existing projects.
- Conduct meetings and presentations to share ideas and findings.
- Gather critical information from meetings with various stakeholders and produce useful reports and actionable items.
- Work closely with clients, external stakeholders, technical teams, and managerial teams in day-to-day operations.
- Perform user acceptance testing.
- Create/ develop and define robust governance policies and procedures, ensuring comprehensive compliance across all aspects of operations.
- Develop and implement a structured framework to establish and manage service level agreements (SLAs), continuously enhancing them to optimize performance and ensure timely and efficient delivery.

**Job Types**: Full-time, Permanent


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