Renewal Executive

1 week ago


Dubai, United Arab Emirates SO Living Property Management LLC Full time

**Job Summary**:
The Renewal Executive is responsible for managing lease renewal processes for residential and commercial properties. This role ensures tenant retention by providing exceptional service, negotiating lease terms, and addressing tenant concerns. The Renewal Executive also plays a key role in optimizing occupancy rates and achieving revenue targets for the property management company.

**Key Responsibilities**:
**Tenant Engagement**:

- Proactively communicate with tenants regarding upcoming lease expirations.
- Discuss renewal options, rent adjustments, and lease terms to maintain high tenant satisfaction.
- Build strong relationships with tenants to foster long-term occupancy.

**Lease Renewal Management**:

- Track and manage lease expiration timelines to ensure timely renewals.
- Prepare and send renewal notices, lease agreements, and related documents.
- Ensure compliance with local laws and company policies in lease renewal processes.

**Negotiation and Retention**:

- Negotiate lease terms, including rent adjustments, based on market trends and tenant needs.
- Work with tenants to address renewal-related concerns or objections.
- Identify and implement strategies to increase tenant retention rates.

**Documentation and Reporting**:

- Maintain accurate and up-to-date records of lease renewals and tenant interactions in property management systems.
- Generate reports on renewal performance, occupancy trends, and tenant feedback.

**Collaboration with Internal Teams**:

- Coordinate with leasing, maintenance, and property management teams to address tenant needs.
- Provide input on rental pricing and market trends to support decision-making.

**Market and Property Knowledge**:

- Stay updated on property inventory, market conditions, and competitors.
- Educate tenants on the benefits of renewing leases with the company’s properties.

**Qualifications**:

- Experience in property management, leasing, or customer service.
- Strong interpersonal, negotiation, and communication skills.
- Proficiency in property management software and MS Office.
- Knowledge of local real estate laws and market trends.

**Key Attributes**:

- Customer-focused with a tenant-first approach.
- Highly organized and detail-oriented.
- Ability to handle sensitive situations and negotiate effectively.
- Strong time-management skills to meet multiple deadlines.

**Work Environment**:

- Office-based with occasional property site visits.

Pay: AED3,500.00 - AED4,500.00 per month

**Experience**:

- Renewals: 2 years (required)

Application Deadline: 22/12/2024



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