Account Manager
4 months ago
Role Overview
As an Account Manager (Client Strategic Partner) you will contribute to SIRVA BGRS’s success by working closely with the Director, of Client Strategy to develop, maintain, and shape the client partnerships and enhance the client and customer experience.
This role is a strong individual contributor, providing an integral link between operations and client relationships, supporting the strategic goals of SIRVA and clients while driving client profitability, and revenue growth and shaping the delivery of services.
What You’ll Be Doing
- Builds and maintains relationships with an assigned set of clients determined based on revenue, scope, and size
- Acts as the client's day-to-day contact being accessible and knowledgeable about the details of client mobility programs
- Plays a key role in identifying solutions and resolving client issues across the client team and/or in partnership with other operational divisions. Proactively discusses any challenges and issues with the client contacts
- Acts as a trusted advisor to the client and collaborates with them on identifying best practices within the talent mobility industry
- Keeps clients informed of available client reports and new products and services, and helps to encourage and ensure understanding and increased usage of the available tools and products
- Support the efforts of the Director, client Strategic Partner in the establishment and delivery of strategic account plans with an understanding and recognition of all global and regional requirements
- Demonstrates strong relationship management skills in developing and maintaining client relationships at key levels globally
- Work closely with the Director, Client Strategic Partner, Director of Customer Experience, and Manager of Customer Experience and Operations to direct, support, and enable the experience journey for both clients and customers to meet the identified Key Experience Metrics
- Works with Customer Experience Managers to understand and keep abreast of the operational metrics in support of their clients
- Participates in regular review and assessment of client needs, identification of scope creep, and incremental revenue opportunities
- Supports the Director, Client Strategic Partner on the implementation of new clients in the onboarding of the new client and program
- Supports the Director, Client Strategic Partner in the development and execution of incremental revenue sales, growth, and client retention plans
- Support the Director, Client Strategic Partner in collating data and content for Client Reviews and Governance meetings
- Works collaboratively with the Director, Client Strategic Partner and the client team to understand the client delivery requirements and drive client profitability and revenue growth
- Demonstrate critical thinking skills, proficient data analytics and reporting to offer insight and shape evolving customer influences
What You Bring to SIRVA
Education/Experience
- University degree or 3-5 years of equivalent customer relationship management work experience required
- Experience in global mobility or similar customer service roles with a focus on client relationships
Cognitive Skills
- Financial acumen and a demonstrated growth mindset
- Interest in growing revenue in client accounts through upselling products and services
- Understands how growth of revenue impacts margin and overall profitability
- Excellent critical thinking skills with an understanding of data analytics and interpretation
- Ability to adapt to changing requirements or deadlines in support of our clients’ goals
- Able to think critically and proactively solve issues
Technical Skills
- Has a curious and deep understanding of technology enabled service delivery
- Able to demonstrate technology and speak clearly to benefits that can be brought to clients
Social & Emotional Skills
- Demonstrated client-centric focus and ability to identify value-add opportunities to enhance the experience of customers and clients
- Excellent conflict management skills for the purpose of resolving escalated client issues. Knows how to collaborate with internal stakeholders to resolve client issues in a pragmatic and timely way
- Strong verbal and written communication and presentation skills
- Experience working in cross functional capacities to achieve organizational goals and improvements
- Ability to work closely with Customer Experience team members across multiple time zones
What SIRVA Offers
- Competitive salary and incentive plans
- Workplace flexibility for a balanced work/life approach
- Comprehensive benefits packages and wellness program
- Generous company-paid vacation days and holiday time
- Innovative, collaborative, diverse corporate culture
- Ongoing opportunities for learning and career development
-
Account Manager
5 months ago
Abu Dhabi, United Arab Emirates ILFORNO GROUP UAE Full timeWe are looking for an Accounting Manager to supervise, track and evaluate day-to-day activities. Accounting Manager responsibilities include establishing financial status by developing and implementing systems for collecting, analyzing, verifying and reporting information. We are also looking for someone to work closely with our financial...
-
Accounts Manager
1 month ago
Abu Dhabi, United Arab Emirates Wasalni Limousine For Luxury Motor Vehicles Services L.L.C Full timeWe are looking for an experienced Accounting Manager to oversee our accounting department and ensure the integrity of our financial reporting. **Key Responsibilities**: - Manage and lead the accounting team to ensure accurate and timely financial reporting. - Oversee the preparation of financial statements, budgets, and forecasts. - Ensure compliance with...
-
Accounting Manager
5 months ago
Abu Dhabi, United Arab Emirates Associated Insurance Brokers Full time**Job functions and responsibilities**: - Manages accounting and payroll personnel and provides direction to the different accounting functional areas (invoice processing, billing, cash receipts, work order processing, credit analysis, receivable collections, month-end close, journal entries, statistical data, and payroll). - Prepares Monthly Financial...
-
Accounts Manager
4 months ago
Abu Dhabi, United Arab Emirates Headway Full time**Responsibilities**: - Oversee the day-to-day operations of the accounting department, including accounts receivable, accounts payable, and general ledger functions - Prepare and review financial statements, reports, and forecasts on a regular basis - Ensure compliance with accounting principles, standards, and regulations - Develop and implement financial...
-
Account Manager
5 months ago
Abu Dhabi, United Arab Emirates ADS Full time**Accounting Manager Job Responsibilities**: - Establishes financial status by developing and implementing systems for collecting, analyzing, verifying, and reporting financial information, and managing accounting staff. - Accomplish accounting human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching,...
-
Accounts Manager
6 months ago
Abu Dhabi, United Arab Emirates Infotech Electromechanical LLC Full time**Responsibilities** - Serve as the lead point of contact for all customer account management matters - Build and maintain strong, long-lasting client relationships - Negotiate contracts and close agreements to maximize profits - Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors - Ensure the timely and...
-
Accountant Manager
5 months ago
Abu Dhabi, United Arab Emirates business hub international investment Full time**Job Title: Account Manager** **Responsibilities**: - Build and maintain client relationships. - Understand client needs and coordinate with internal teams. - Drive customer satisfaction and retention. - Manage account plans and contract renewals. - Provide regular updates and reports on account performance. **Requirements**: - Bachelor's degree in...
-
Account Manager
5 months ago
Abu Dhabi, United Arab Emirates RDHS Group Full timeAccount Manager - Food & Beverage (Bar & Restaurant) - Develop and maintain strong relationships with customers, providing them with the highest level of service possible - Understand customer needs and requirements, and identify opportunities to upsell and cross-sell products and services - Negotiate pricing and contract terms with customers, within company...
-
Accounting Manager
5 months ago
Abu Dhabi, United Arab Emirates Smart world legal translation Full time**Role Description** This is a full-time on-site role for an Account Manager located in Abu Dhabi. The Account Manager will be responsible for managing client relationships, identifying new business opportunities, negotiating contracts, creating and maintaining project schedules, and providing timely and accurate reports to management. The Account Manager...
-
Account Management
4 months ago
Abu Dhabi, United Arab Emirates Microsoft Full timeSenior Account Executive, to lead major accounts (multiple industries) mainly in Abu Dhabi. Develops and oversees the execution of account plans for multiple accounts and works to ensure engagements yield high volume sales for both Microsoft and the customer that are on track with goals, budgets, and forecasts. Understands customer drivers of digital...
-
Account Manager
7 months ago
Abu Dhabi, United Arab Emirates eWavelength Digital Marketing Consultants Full timeDigital Qube is hiring an experienced Account Manager with a strong social media background who has worked in an agency. This role involves building and maintaining client relationships, developing social media strategies, and ensuring client success. You'll work in a fast-paced environment, collaborate with a talented team, and significantly impact our...
-
Account Manager
7 months ago
Abu Dhabi, United Arab Emirates RDHS Group Full timeAccount Manager: - Develop and maintain strong relationships with customers, providing them with the highest level of service possible - Understand customer needs and requirements, and identify opportunities to upsell and cross-sell products and services - Negotiate pricing and contract terms with customers, within company guidelines - Monitor customer...
-
Account Manager
5 months ago
Abu Dhabi, United Arab Emirates AL GHAZAL INTERNATIONAL HOLDING Full timethe Accounting Manager to lead the month-end close. They will also prepare, oversee & monitor, as needed, the producer payments as per Oil & gas upstream and downstream accounting tasks associated with the Group's financial vision The incumbent will work with all levels of staff to ensure the Accounting Department is meeting the close timeline, data accuracy...
-
Account Manager
5 months ago
Abu Dhabi, United Arab Emirates business hub international investment Full time**Job Title: Account Manager** **Summary**: Manage client relationships, drive sales, and ensure satisfaction. Serve as main client contact, coordinate with internal teams, and achieve sales goals. **Responsibilities**: - Develop and maintain client relationships. - Understand client needs and identify opportunities. - Act as primary contact for client...
-
Accountant Manager
2 months ago
Abu Dhabi, United Arab Emirates Najd palace Restaurant&Kitchen Full timeAccount Manager with 10 years of experience is required to work in one of the leading restaurants in the UAE Experience in preparing accounting reports Experience in accounting programs Experience in trading companies / sales and purchases Fully aware of value added tax laws and corporate tax Experience In F&B Salary from 5000 to 7000 Company...
-
Accounts Manager
5 months ago
Abu Dhabi, United Arab Emirates Jetex Full time**Department: AZI Finance**: **Location: Abu Dhabi**: - SIGN IN & APPLY**Company Overview**: - Join Jetex, an award-winning global leader in executive aviation with a unique ecosystem of more than 35 locations around the world whose success always springs from the engagement and talent of teams who create flexible, best-in-class trip support solutions. The...
-
Account Manager
4 months ago
Abu Dhabi, United Arab Emirates SIRVA Full timeAs an Account Manager, you will contribute to Sirva’s success by working closely with the Account Directors to develop, maintain, and shape the client partnerships and enhance the client and customer experience. This role is a strong individual contributor, providing an integral link between operations and client relationships, supporting the strategic...
-
Management Accountant
4 months ago
Abu Dhabi, United Arab Emirates Tiger Recruitment Ltd Full timeManagement Accountant Reporting to Financial Controller - Ensure timely and accurate availability of financial information for management reports - Produce monthly, quarterly, and other Ad hoc management reports - Maintain accurate and easily retrievable database for management reporting Job description - Prepare monthly, quarterly, and annual financial...
-
Accountant Manager
5 months ago
Abu Dhabi, United Arab Emirates Dynamic care medical center Full timeurgent hiring for accountant and clinic manager for a medical center **Salary**: AED3,000.00 - AED5,000.00 per month Ability to commute/relocate: - Abu Dhabi: Reliably commute or planning to relocate before starting work (required) **Experience**: - Accounting: 1 year (preferred)
-
Accounts Manager
2 months ago
Abu Dhabi, United Arab Emirates Rushdi and Partners General Contracting & Maintenance WLL Full time**Responsibilities**: - Oversee accounts payable, daily cash balance reconciliations and corporate invoices - Prepare monthly loan draw request for multiple construction projects and monitor job costs projects - Review and process subcontract and consultant payment requests - Prepare bank reconciliations and accrual entries - Monitor subcontractor contracts...