Talent and Culture Coordinator
3 months ago
**Company Description** Join us at Accor, where life pulses with passion**
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
**Hospitality is a work of heart,**
**Join us and become a Heartist®.**
**We are Heartists®**
“Heartist” describes both our culture and who we are. Everything we do comes from the heart, and we’re experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things
We believe that the world is more welcoming when we’re connected. So that we see what we have in common, instead of what sets us apart.
**Life in Movenpick**
The Place to Savour Life
- We believe true hospitality is about turning small gestures into heartwarming moments.
We enable our guests to Savour the flavor of life, balancing small indulgence with what’s good for them
- and good for the world.
- Provide service that is sincere, warm and enthusiastic, ensuring the Heartist® satisfaction in order to make a professional first impression of the Talent & Culture Department
- Support the Talent & Culture /Learning & Development team whilst maintaining strict confidentiality of information at all times
- To take the time to get to know the heartists, and to be committed to service excellence
- To be entrepreneurial and to think beyond the boundaries is expected and not requested
- To prioritise tasks and manage heartists expectations in busy work environment
- Possess advanced knowledge of Microsoft Office systems
**Key Deliverables and Responsibilities**
**Planning & Organizing**:
- To assist in organizing heartist events including heartist parties, sports teams and lifestyle classes.
- To organise requirements for learning & developments activities including refreshments and copying of manuals
- To regularly update the communication boards for all heartists and assist with the implementation and communication of all hotel policies and procedures.
- Ensure timely submission of T&C Deliverables.
**Operations**:
- To prepare name badges and ID cards and any replacements required
- To maintain a database of Talent & Culture purchase requisitions and other related payables.
- Keeps the Talent & Culture /Learning & Development Office and Training Room tidy
- Orders stationary as required
- Assist Training Manager in preparing room for training
- Track completed performance appraisals and remind Department Heads of deadlines
- Has an environmentally friendly approach to use of energy and paper in the office.
**Administration**:
- To provide administrative support to the Cluster Director of Talent & Culture and Cluster Assistant Learning & Development Manager.
- To schedule interviews coordinating multiple calendars in outlook.
- To conduct reference checks using the Accor standard forms
- To follow up on all job offers, ensuring acceptance and declined offers are clearly communicated to the relevant parties
- Communicate with new arrivals to ensure all paperwork required for visas is collected and sent to the visa clerk for processing in a timely manner
- Coordinate, book and confirm flights for new arrivals
- Prepare arrival listing in advance and send to housing
- To coordinate payment for recruitment agencies with finance
- To create Heartist Files and file all heartist related documents correctly and efficiently on an ongoing basis
- To generate monthly Talent & Culture, Learning & Development and Recruitment reports on a monthly basis
- To monitor and update the manning guide on a daily basis and track staff arrivals and start dates
- Prepare letters for heartists as requested (e.g. bank letters, staff offer letters)
- Prepare training certificates for every heartist that attends and completes a training course
**Important Aspects on Learning/ Hygiene / Personal Safety / ESG/ WATCH / RiiSE /Confidentiality**:
- Complete all INES Learnings (
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