Talent & Culture Coordinator

2 months ago

Dubai, United Arab Emirates Mercure Hotel Suites & Apartments Full time

**Talent & Culture Coordinator**:
Lead and oversee the day-to-day operations of the Talent & Culture Department and collaborate with senior leadership on the implementation of the human resources strategy. Promote positive employee relations through an environment that encourages open communication, trust, mutual respect, and fun

**What you will be doing?**

**Administration**
- Establish action plans and schedules for meeting departmental priorities.
- Assign responsibilities, allocate resources and co-ordinate the activities of yourself and others to meet objectives effectively and efficiently

**Financial and Revenue Responsibilities**
- Set high performance standards and pursue agreed goals (with your Manager)
- Strive for constant improvements and takes responsibility for achieving business results and persevere despite obstacles
- Report problems to Management with suggestions for resolution

**Training and Human Resources**
- To attend trainings and meetings as and when required.
- To undertake all the administrative requirements for the Talent & Culture Department.
- Follow appropriate filing and data retrieval systems in order to ensure ease of access to up to date information at all times
- To maintain and upkeep the confidential files of all Associates.
- To prepare the monthly Human Resources report on a timely basis
- To organize the Monthly HeartistBirthday Party
- To assist with the co-ordination and implementation of all HeartistCommunications and committees.
- To have knowledge of the company policies & procedure and the UAE labor law.
- To sort out resumes/CV’s to the right channels
- To arrange all interview appointments.
- Liaison with recruitment agencies and hotel schools graduates
- Manage the on-line recruitment through the Hotel Web Site
- Correct and timely placement of internal and external advertisements
- Conduct exit interviews and provide feedback on reasons for turnover
- Adherence to pre, during and post employment checklists
- Ensure Employees and Manager awareness of HR Policies and procedures
- Ensure information relating to industrial instruments is readily available to all Employee and Managers
- Manage performance management system and cycle of recruitment, induction, training, development, and succession for Levels 6 - 4 and ensure process is adhered to for other positions
- Assist line managers in the recruitment, induction, training, development, and succession for Supervisory and Rank & File levels.
- Adhere to time frames established by Head Office
- Initiate programs which foster good work relations such as social club and consultative committees
- Maintenance of employee files
- Data Base Management
- Manage standardised responses to correspondence
- Assists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation through ongoing training
- Prepares and administers detailed induction program for new staff
- Provides input for probation and formal performance appraisal discussions in line with company guidelines
- Regularly communicates with staff and maintains good relations
- To carry out any other reasonable duties as assigned by the Director of Human Resources or the Talent & Culture Manager
- Ensure wherever possible that employees are provided with a work place free of discrimination, harassment and victimisation.
- Treat complaints of harassment and discrimination promptly and confidentially.
- Treat customers and colleagues from all cultural groups with respect and sensitivity.
- Identify and deal with issues which may cause cross cultural conflict or misunderstanding.

**GENERAL RESPONSIBILITIES**
- To set up the medical insurance of the group, making sure that employees have the best medical benefits with the most reasonable prices while not jeopardizing the quality of care that they will receive.
- Promotes awareness of health, safety and wellness.
- Oversees the administration and communication of all benefits within the hotel units.
- Promote efficiency, confidence, courtesy and high standard of social skills
- Promote and ensure good inter-departmental relations
- Demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment

**OCCASIONAL RESPONSIBILITIES**
- Assist in coaching sessions, re-trainings and support to colleagues in the Hotel
- Assist with creative poster campaigns and all events organized by the Talent & Culture Department.
- Actively involved in coordinating and promoting annual Health, Safety and Wellness Fair.

**Your Experience and Skills**
- Excellent planning and organizational skills
- Familiar with Sky Bayan system.
- Ability to communicate with colleagues at all levels
- Ability to work in a multi-cultural environment
- Ability to multi-task EXPERIENCE
- Previous experience in a similar HR role is desirable within a 4/5 star hotel.

**Our team and working environme

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