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Customer Service Executive
4 months ago
We are looking for dedicated Customer Service Executive for Logistics DWC-LLC
Location: Dubai South - DWC
Position: Customer Service Executive
**Salary**: 3,000AED - 5,000AED (Based on experience)
**Responsibilities**:
Co-ordinate and monitor freight network and pattern for import/export & transshipment by sea or road based on the shipping instructions
- Establish SOP with service providers and customers
- Review all transportation options to ensure competitive cost model for Ocean and Land freight activities
- Ensure maintenance of system database to manage effectively carrier relationship, performance, contractual and volume commitments, rates and service levels
- Performance Analysis of freight and customs service providers through KPI reporting Tools and Exception Reporting
**Requirements**:
Min 2 years’ experience in import/export, shipping documentation, warehousing or logistics
- Previous exposure to international markets/culture, able to communicate and relate effectively to overseas customers/partners/colleagues
Must have experience in a Freight Forwarding Company
Immediate Joiner only
**Salary**: Up to AED5,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- How many years of customer service experience you have in logistic freight forwarding company in UAE ?
- Do you speak Tagalog ?
- Can you join immediately ?
Can contact for more details and send CV on below Whatsapp no. +971 54 289 7352