Multi-property Sales Coordinator

23 hours ago

Dubai, United Arab Emirates Marriott International, Inc Full time

**Job Number** 23010246

**Job Category** Sales & Marketing

**Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**JOB SUMMARY**

Responsible for providing administrative and research support to the Proactive Sales Team as well as proactively researching sales leads to achieve an agreed number of appointments for the on property Sales Team and managing a portfolio of telesales accounts to an agreed target. Responsible for ecommerce administration for the hotels to include the full maintenance of HWS to audit standard, epic as required, Identifies new business leads in conference, group and transient markets and researches these for the on property team as required. Assists in, hotel marketing promotions direct mailings, the planning and undertaking of hospitality events, tradeshows, sales trips and familiarization events. Responsible for the handling phone inquiries for Sales and managing flow through of relevant inquiries to the Property sales team.

**SCOPE / BUSINESS CONTEXT**

A Full Time position based at JW Marriott Marquis Hotel Dubai / Al Maha, A Luxury Collection Desert Resort and Spa/ Le Meridien Al Aqah Beach Resort
- Number of Direct Reports - 0
- Titles of Direct Reports - n/a

**CANDIDATE PROFILE**

**Experience**:

- Previous experience working in a sales and administrative role

**Skills and Knowledge**
- An understanding of sales processes; can effectively make research calls to new and existing clients and secure appointments for the cluster sales team
- B fully aware of and adhere to Hotel policies on processing of entry visas
- Possesses excellent telephone skills
- An understanding of contractual agreements and legal implications.
- Strong communication skills (verbal, listening, writing)
- Strong organization skills
- Ability to solve problems
- Demonstrates high level of interpersonal skills
- Excellent IT literacy including Microsoft Office, excel, PowerPoint, Internet
- Excellent customer relations skills
- Ability to develop and maintain relationships e.g., associates, customers, vendors
- Ability to work collaboratively with other hotel departments to provide exceptional customer service
- Ability to understand, execute and support Marriott Customer Service Standards and Marriott Brand Standards

**Education or Certification**
- High School Diploma or equivalent required.

**SPECIFIC DUTIES**
- The following are specific responsibilities and contributions critical to the successful performance of the position:_
- Providing an efficient and accurate administrative and secretarial support to the department head
- Coordinate communications, track and follow up on requests, and identify those of importance which require immediate attention
- Support the Trade Marketing team on procurement to source vendors/agencies including negotiations on terms/pricing
- Organizing business travel and itineraries for Senior Management & processing International Travel Expense reports
- Tracking Department Training & Development
- Processing and submitting monthly payroll & leave for the department.
- Performing a variety of accounting activities, such as preparing expense reports, voucher’s, purchase orders, invoices and involved with departmental budgeting and forecast meeting.
- Maintaining & updated contracts for Corporate, Wholesale and Aircrew accounts
- Handling all domestic and international travel reservations cutting the Sales travel expenses by 20%
- Processing and submitting monthly payroll & leave for the sales department
- Maintaining ISO 14001 filing for Sales & Marketing department
- Recording, transcribing and distributing minutes of meetings
- Answering and screened telephone calls in a courteous manner while taking messages with a high degree of accuracy
- Planning and coordinating company events and teamwork activities
- Producing monthly reports, presentations, flyers and spreadsheets
- Conducting site inspections for clients and hosting dinner/lunch for partners

**OTHER**

**Safety and Security**
- Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
- Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
- Notify Loss Prevention/Security of any guest reports of theft.

**Policies and Procedures**
- Follow company, hotel and department policies and procedures.
- Follows Marriott International Hotels Limited Regional Office policies and procedures
- Protect the privacy and security of guests and coworkers.
- Maintain confidentiality of proprietary materials and information.
- Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
- Protect company tools, equipment, machines, or other assets i

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