Multi-property Assistant Sales Manager

1 week ago


Dubai, United Arab Emirates Marriott International, Inc Full time

**Job Number** 22143870

**Job Category** Sales & Marketing

**Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

As the local, on property sales contact for New Business and low demand periods, the Multi-Property Assistant Sales Manager is responsible for proactively soliciting new business in the Catering, Group and transient segments locally. Actively up sells each business opportunity to maximize revenue opportunity and drives Catering Space Occupancy & Revenue and Group/Transient Room Nights & Revenue into low demand periods. Achieves personal and team related revenue and room night goals. Ensures business is turned over properly and in a timely fashion for proper service delivery.

**SCOPE / BUSINESS CONTEXT**

A Full Time position based at JW Marriott Marquis Dubai /** **Al Maha, A Luxury Collection Desert Resort and Spa/ Le Meridien Al Aqah Beach Resort
- Number of Direct Reports - 0
- Titles of Direct Reports - N/A

**CANDIDATE PROFILE**

**Experience**:

- Sales & Admin experience, ideally in the International market and ability to demonstrate strong client relationships in the catering, corporate and corporate group segment.
- Solid sales & account managements skills are essential, with a strong knowledge of group & banqueting trends and procedures. A good researcher, negotiator and client focused approach is required.
- There should be excellent communication (verbal & written) skills, confident presentation ability and a second language would be an advantage.
- Direct sales experience is essential (including skills in dealing with travel/event decision makers) with experience in the group/catering sales market a desirable asset

**Skills and Knowledge**
- Report writing & project management skills
- A strong knowledge of upscale, deluxe hotels
- Possesses excellent telephone sales skills
- Excellent selling skills and understanding of sales processes; can effectively up sell products and services; can bring a sale to closure
- Knowledge of operations and associated challenges for all brands
- Knowledge of all Marriott Lodging products, cultures and brand strategies
- Knowledge of contractual agreements and legal implications
- Knowledge of the hotels & company pricing policies, as well as negotiation guidelines
- Knowledge of food trends, food and beverage composition and menu planning
- Knowledge of food and beverage forecasting and attrition (Catering focused)
- Knowledge of need time strategy as developed by Revenue Management
- Strong customer and development and relationship management skills
- Knowledge of group, extended stay and transient business
- Understands revenue management functions and account profitability
- Effective decision making skills
- Ability to influence others
- Strong problem-solving skills
- Ability to develop and maintain relationships e.g., associates, customers, vendors
- Strong negotiation skills
- Strong presentation and platform skills
- Strong communication skills (verbal, listening, writing)
- Strong organization skills
- Strong customer and associate relation skills
- Knowledge of overall hotels operations as they affect department

**Education or Certification**
- High School Diploma or equivalent required; Bachelor’s Degree preferred
- Hospitality Management Degree beneficial
- Hotel sales & marketing related courses

**SPECIFIC DUTIES**
- The following are specific responsibilities and contributions critical to the successful performance of the position:_
- Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
- Plays a proactive part in the Sales Strategy Meeting and is aware of selling requirements, restrictions and actions stemming from this meeting.
- Responds to incoming group/catering opportunities for the hotels that are outside parameters of the Event Booking Center. Handles all opportunities if hotels does not participate in an EBC.
- Proactively identifies, qualifies and solicits new group/catering business to achieve personal and hotels revenue goals.
- Ensures that the correct contracts and administration are completed and filed in an orderly fashion, to give quick access to client information.
- Utilize Opera/SFA to manage sales & account relationships, as well as group/banqueting bookings. Ensure that information is correct, up to date and the database is current.
- Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the hotels based on market conditions and hotel’s needs.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Builds and st



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