Assistant Guest Relations Manager
7 months ago
Job Title: Assistant Guest Relations Manager
Location: Dubai, Jumeirah
**Responsibilities**:
- Assist in managing guest relations operations.
- Train and supervise guest relations staff.
- Handle guest inquiries, requests, and complaints.
- Ensure seamless communication between departments.
- Resolve escalated guest issues promptly and professionally.
- Maintain knowledge of hotel facilities and local attractions.
- Implement guest relations policies and procedures.
Qualifications:
- Minimum 2 years of similar experience in hospitality.
- Bachelor's degree preferred.
- Excellent communication and leadership skills.
- Strong problem-solving abilities.
- Fluent in English; additional languages a plus.
Grooming Standards:
- Neat and professional appearance.
- Hair, makeup, and uniform in accordance with standards.
Accommodation and Visa:
- Accommodation provided.
- Visa sponsorship available.
**Benefits**:
- Competitive salary.
- Health insurance.
- Annual leave and public holiday benefits.
- Opportunities for career advancement.
Join our team and contribute to delivering exceptional guest experiences in the heart of Dubai's Jumeirah district.
Pay: AED8,000.00 - AED9,000.00 per month
**Experience**:
- hotel: 3 years (required)
- Assistant Guest Relations Manager: 3 years (required)
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