Customer Service Manager

*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...

Top H Cleaning Company is looking for customer service representatives who can handle phone calls effectively. **Responsibilities**: - Answering customer inquiries over the phone and providing necessary technical support and assistance. - Providing high-quality customer service and ensuring customer satisfaction. - Managing and responding to customer...

A reputable company active in the garage and automotive services sector is looking to hire a committed individual with excellent communication skills and experience in a garage environment to join our customer service team. The required qualifications and responsibilities for this position are as follows: **Required Qualifications**: - **Excellent...

**Job Overview**: As a Customer Service Representative, you will play a key role in ensuring our clients have a positive experience with our shipping services. You will be responsible for addressing customer inquiries, resolving issues, providing tracking information, and ensuring all shipments are processed accurately and efficiently. **Key...

**Job Summary**: **Responsibilities**: Assist customers with product information, orders, returns, and exchanges. Address and resolve customer complaints, concerns, and issues with patience and empathy. Provide accurate and detailed information about company products, services, policies, and procedures. Collaborate with internal teams to ensure customer...

Immediate Hiring Position: Sales & Customer Service Location: Baniyas Square, Dubai **Job Type**: Full-tim **Salary**: 4000-5000 AED **Responsibilities**: 3. Liaise with embassies, consulates, and relevant authorities to obtain necessary information and updates. 4.Provide excellent customer service by addressing inquiries, concerns, and providing...

**Job Types**: Full-time, Contract Contract length: 24 months Pay: AED3,000.00 - AED4,500.00 per month Application Question(s): - How many years of experience do you have in Dubai, UAE? **Experience**: - Customer service: 4 years (required)

**Job description** - Providing introductory information to new customers - Ensuring that customers are satisfied with services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting customers or clients know about additional products or services - Determining the quickest, most effective ways to answer...

The job responsibilities of a Customer Care Manager Customer Service Leadership: Leading and managing a team of customer service representatives to ensure high-quality customer interactions and satisfaction. Customer Support Strategy: Developing and implementing a customer support strategy that aligns with the company's goals and objectives. Customer...

2. Obtain complete customer information and update the system database or ERP. 3. Coordinate with assigned Sales Executives as per customer account. 4. Prepare Service Job Cards & Parts Sales Queries accurately as per ERP fields required. 5. Coordinate with the assigned technician in getting inspection/ testing report for service jobs. 6. Identify part...

**Job Title**: Customer Services Manager / Office Manager **Location**: Dubai, UAE **Company**: Dexterous DMCC **About Us**: Dexterous DMCC is a prominent company in the telecom and commodities sectors. We are seeking an experienced and organized Customer Services Manager / Office Manager to oversee customer service operations and ensure the smooth...

**Responsibilities** - Improve customer service experience, create engaged customers and facilitate organic growth. - Take ownership of customers issues and follow problems through to resolution. - Set a clear mission and deploy strategies focused towards that mission. - Develop service procedures, policies and standards. - Keep accurate records and document...

**Key Responsibilities**: - **Team Management**: Lead, train, and motivate the customer service team to deliver exceptional service. Conduct regular performance reviews and provide constructive feedback. - **Customer Interaction**: Address complex customer inquiries, complaints, and feedback. Ensure timely resolution and maintain a positive customer...

**Job Purpose**: The Customer Service Manager is responsible for managing all aspects of service delivery and contracts for the major client Airlines & Lounges of Emirates Flight Catering (EKFC) and acts as a management interface between the client and internal stakeholders. The Customer Service Manager will pro-actively identify client needs, potential...

**Deluxe Holiday Homes **is Dubai's leading vacation rental management firm, boasting a comprehensive suite of services that spans across vacation rentals, property management, real estate brokerage, and more. With a commitment to innovation, professionalism, and excellence, we manage over 680+ properties and employ a dedicated team of over 240+...

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty, and retention, and to meet their expectations. **Responsibilities**: - Improve...

**About Us** The ENTERTAINER is a leading digital company dedicated to adding value for consumers by bringing them the best incentive offers globally. We are a 100% digital, data-driven tech company providing first-rate offers across renowned dining, leisure, entertainment, and hotel brands worldwide. The ENTERTAINER has grown with the aim of creating...

**About Us**: At **Angel Cakes**, we pride ourselves on offering exceptional customer experiences alongside our delicious, healthy treats. We are looking for a passionate **Service Manager** to lead our front-of-house operations, ensuring seamless service and happy customers every day. **Key Responsibilities**: - **Customer Service Excellence**: - Ensure...

**Job Summary**: At KAIZEN Asset Management Services, the Customer Experience Manager is essential in ensuring exceptional customer interactions and overall satisfaction. This role focuses on enhancing the customer journey through quality management, effective training, and continuous improvement, aligning with our commitment to excellence and...

Customer management: visit customers by hierarchical classification, collect explicit and potential needs of customers, coordinate resources to solve problems, and verify in a closed loop to ensure that customer needs are met and satisfied. Vehicle management: master the operation status of vehicles in the market, solve the service needs of the market in a...