Customer Service Manager

*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...

Top H Cleaning Company is looking for customer service representatives who can handle phone calls effectively. **Responsibilities**: - Answering customer inquiries over the phone and providing necessary technical support and assistance. - Providing high-quality customer service and ensuring customer satisfaction. - Managing and responding to customer...

**Job Summary**: **Responsibilities**: Assist customers with product information, orders, returns, and exchanges. Address and resolve customer complaints, concerns, and issues with patience and empathy. Provide accurate and detailed information about company products, services, policies, and procedures. Collaborate with internal teams to ensure customer...

Immediate Hiring Position: Sales & Customer Service Location: Baniyas Square, Dubai **Job Type**: Full-tim **Salary**: 4000-5000 AED **Responsibilities**: 3. Liaise with embassies, consulates, and relevant authorities to obtain necessary information and updates. 4.Provide excellent customer service by addressing inquiries, concerns, and providing...

**Job Types**: Full-time, Contract Contract length: 24 months Pay: AED3,000.00 - AED4,500.00 per month Application Question(s): - How many years of experience do you have in Dubai, UAE? **Experience**: - Customer service: 4 years (required)

**Job description** - Providing introductory information to new customers - Ensuring that customers are satisfied with services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting customers or clients know about additional products or services - Determining the quickest, most effective ways to answer...

2. Obtain complete customer information and update the system database or ERP. 3. Coordinate with assigned Sales Executives as per customer account. 4. Prepare Service Job Cards & Parts Sales Queries accurately as per ERP fields required. 5. Coordinate with the assigned technician in getting inspection/ testing report for service jobs. 6. Identify part...

The job responsibilities of a Customer Care Manager Customer Service Leadership: Leading and managing a team of customer service representatives to ensure high-quality customer interactions and satisfaction. Customer Support Strategy: Developing and implementing a customer support strategy that aligns with the company's goals and objectives. Customer...

**Job Title**: Customer Services Manager / Office Manager **Location**: Dubai, UAE **Company**: Dexterous DMCC **About Us**: Dexterous DMCC is a prominent company in the telecom and commodities sectors. We are seeking an experienced and organized Customer Services Manager / Office Manager to oversee customer service operations and ensure the smooth...

**Responsibilities** - Improve customer service experience, create engaged customers and facilitate organic growth. - Take ownership of customers issues and follow problems through to resolution. - Set a clear mission and deploy strategies focused towards that mission. - Develop service procedures, policies and standards. - Keep accurate records and document...

**Key Responsibilities**: - **Team Management**: Lead, train, and motivate the customer service team to deliver exceptional service. Conduct regular performance reviews and provide constructive feedback. - **Customer Interaction**: Address complex customer inquiries, complaints, and feedback. Ensure timely resolution and maintain a positive customer...

**Job Purpose**: The Customer Service Manager is responsible for managing all aspects of service delivery and contracts for the major client Airlines & Lounges of Emirates Flight Catering (EKFC) and acts as a management interface between the client and internal stakeholders. The Customer Service Manager will pro-actively identify client needs, potential...

**Deluxe Holiday Homes **is Dubai's leading vacation rental management firm, boasting a comprehensive suite of services that spans across vacation rentals, property management, real estate brokerage, and more. With a commitment to innovation, professionalism, and excellence, we manage over 680+ properties and employ a dedicated team of over 240+...

**Job Summary**: At KAIZEN Asset Management Services, the Customer Experience Manager is essential in ensuring exceptional customer interactions and overall satisfaction. This role focuses on enhancing the customer journey through quality management, effective training, and continuous improvement, aligning with our commitment to excellence and...

Customer management: visit customers by hierarchical classification, collect explicit and potential needs of customers, coordinate resources to solve problems, and verify in a closed loop to ensure that customer needs are met and satisfied. Vehicle management: master the operation status of vehicles in the market, solve the service needs of the market in a...

**Company Introduction** Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89...

The Role We are a team of lawyers, tax consultants and accountants united by the international UPPERCASE infrastructure. We are a company that is engaged in legal business start-up all over the world. We have more than 4,000 customers, 5 branches in 2 countries around the world. We have an international team and our employees work from: UAE, Kazakhstan,...

**Job Summary**: The Customer Service Manager will develop and implement customer service policies and procedures, set and monitors performance metrics to drive improvements. They will optimally handle escalated customer issues and work collaboratively with other departments to enhance overall customer experience. Strong leadership, communication, and...

WE ARE HIRING A CUSTOMER SERVICE MANAGER Are you ready to join the world's premier MarTech solution? TLC has become THE global MarTech solution to reward consumer behaviour with experiences. Now operating from 14 worldwide hubs, the TLC Platform connects millions of consumers with over 150,000 experience reward venues. We trust in decades of proprietary...

**Customer Service Manager** **Dubai, UAE** **Hybrid working** **Permanent Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people...