Training Manager

4 weeks ago

Ras alKhaimah, United Arab Emirates RIXOS Full time

**Company Description**
We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.

Rixos Bab Al Bahr is a luxury hotel chain providing a traditional Turkish hospitality in an excellent manner. changing the concept of a real luxury by giving a new meaning of the all-inclusive holiday concept through providing a unique experience.

SALARIES AND BENEFITS
- Competitive Salary
- Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
- Vacation tickets /benefits provided by the hotel
- Medical Insurance Provided

The Training Manager co-ordinates, conducts and supervises all relevant training activities within his/her area of responsibility of the Hotel operation. This always with due regard to execution and maintenance of our operational policies and standards, international and domestic. He/she shall be primarily responsible for the courses/modules for the General Training, the co-ordination and supervision of departmental Technical/Skills Training and finally, in co-ordination with Regional or Corporate Training department for the Basic Leadership Training.

**Responsibilities**:
Compiles course/training requirements. Compiles and establishes course/training control instruments.

Ensures proper course material and up-dated job descriptions for in-house departmental trainers are available for all departments. Continuously adapts them with relevant supervisors to their operational requirements.

Counselling of supervisors/employees in training matters (How to Train, etc.).
Establishes monthly reports according to Hotel's/regional office requirements.
Maintains a monthly overview of course breakdown and attendance.
Co-ordinates up-dating of personal files of employees together with the HR Manager. Prepares his/her financial needs for the financial budget on a yearly basis and discusses it with his/her supervisor

Conducts, co-ordinates and supervises all kinds of internal technical training and courses of the Department Heads and supervisors.
Ensures that departmental training schedules are established every six months in advance.
Co-ordinates training activities with regional or corporate Training departments.
Conducts General Training topics and ensures that all new employees are taken care of within the Work Supporter System (always in co-ordination with the Human Resources Manager).
Ensures the general orientation during the introduction of new employees.
Provides support and supervises the activities of the departmental mentor and checks regularly the proper introduction of new employees.

To employ a variety of measures and management systems, including the ISO 9000, total quality management (TQM), as well as the continuous improvement process.
Monitor and advise on the performance of the quality management system, produce data and report on performance, measuring against set standards.
Liaise with other managers and staff in the hotel to ensure that the quality system is functioning properly. Where appropriate, the Training manager advises on changes and their implementation and provides training, tools and techniques to enable others to achieve quality

**Qualifications**
- Excellent communication and leadership skills.
- Effective planning and multitasking abilities.
- Having a deep understanding of adult learning principles.
- Efficient computer and presentation literacy/proficient in MS.
- Strong analytical skills.
- University degree in the field of Training or similar, minimum 5 - 7 years of experience in the same role.

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