Technical Support Representative

6 months ago


Dubai, United Arab Emirates etop solution Full time

Knowledge of networking, security protocols, best practices in Troubleshooting Network issues and anti-virus programs.

3-5 years experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar roles.

Communicate effectively with clients and gather requirements, provide status updates, and address concerns.
- Bachelor's degree in Computer Science or Information Technology.
- Certifications (Network+, Cisco CCNA, Microsoft MCSA) are often preferred.
- Experience in IT system maintenance.
- Strong knowledge of networking protocols, operating systems, and security practices.
- Excellent problem-solving and communication skills.

**Salary**: AED3,000.00 - AED3,500.00 per month



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