Technical Sales Representative

3 months ago


Dubai, United Arab Emirates National Polystyrene Packaging Factory L.L.C Full time

**Job Title: Technical Sales Representative - Laundry Field**

**Department**: Sales

**Position Summary**:
The Technical Sales Representative is responsible for driving sales of laundry chemicals by providing technical expertise and solutions to customers. This role combines sales and technical skills to identify customer needs, recommend appropriate solutions, and ensure customer satisfaction. The Technical Sales Representative will work closely with the sales team, engineering, and customer service to support customer needs and achieve sales goals.

**Key Responsibilities**:

- **Sales and Business Development**:

- Identify and develop new business opportunities within the commercial and industrial laundry sector.
- Prepare and deliver sales presentations and proposals to potential customers.
- **Technical Consultation and Support**:

- Provide technical expertise and consultation to customers regarding the selection, and use of laundry, dry cleaning and spotting chemicals.
- Conduct on-site visits to assess customer needs, equipment condition, and process optimization opportunities.
- Collaborate with internal teams to develop customized solutions that meet specific customer requirements.
- **Customer Relationship Management**:

- Maintain detailed records of customer interactions, sales activities, and technical support provided.
- Follow up with customers after sales to ensure satisfaction and identify opportunities for additional support or sales.
- **Market Analysis and Strategy**:

- Monitor industry trends, competitor activities, and market conditions to identify opportunities and challenges.
- Develop and implement sales strategies and plans to achieve sales targets and increase market share.
- Provide feedback and insights to the product development and marketing teams based on customer interactions and market observations.
- **Training and Education**:

- Educate customers on the features, benefits, and proper use of laundry chemicals and dosing equipment.
- Conduct trial sessions and demonstrations for customers.
- Stay updated on the latest industry developments, products, and technologies.

**Qualifications**:

- **Education**: Preferably bachelor’s degree in Business, Textile Science, Engineering, or a related field. Equivalent experience in the laundry industry may be considered.
- **For the role - the applicant must have a valid UAE driving licence.**:

- **Experience**: Minimum of 1-3 years of experience in technical sales within the commercial or industrial laundry sector. **Salary is based on qualification and experience.**:

- **Technical Skills**: Ability to understand and explain technical concepts and solutions.
- **Sales Skills**: Proven track record of meeting or exceeding sales targets. Strong negotiation, presentation, and closing skills.
- **Communication Skills**: Excellent verbal and written communication skills. Ability to present technical information clearly and effectively.
- **Interpersonal Skills**: Strong customer service orientation and ability to build and maintain positive relationships with customers and colleagues.
- **Travel**: Willingness to travel extensively to customer sites and industry events.

**Preferred Qualifications**:

- **Certifications**: Certification in sales, customer service, or laundry technology is a plus.
- **Software Skills**: Proficiency in Microsoft Office Suite.
- **Language Skills**: Proficiency in multiple languages is advantageous.

**Working Conditions**:
This position requires a mix of office work, travel, and hands-on fieldwork in various environments. The Technical Sales Representative must be able to work independently and manage multiple projects simultaneously.

Pay: AED6,000.00 - AED10,000.00 per month

Application Deadline: 21/09/2024


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