Ifs Assyst Install Base Account Manager

6 months ago

Dubai, United Arab Emirates IFS Full time

Company Description

IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters-at the Moment of Service.

At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

**Job Description**:
We seek a Installed base Account Manager who will focus on our ESM (assyst) and ERP existing customers

The function provides expertise, oversight and deep industry knowledge to close targeted deals for upsell across our geography within a global, regional, and localized matrix structure.

The target customers are customers who are already using the ESM product assyst, for upsell and renewals and in addition work with the Installed base team of the ERP business to upsell assyst into the already existing ERP customers of IFS.
- Develop, extend and maintain the relationship with our customers and with the relevant teams within IFS
- Work with our customers to establish excellent relationships whilst identifying new business opportunities.
- Accurately revenue forecasting against set cadence with utilizing CRM.
- Lead the execution of sales efforts and initiatives within targeted markets.
- Achieve and exceed quota target through successful execution of sales strategy and account planning.
- Develop and coordinate sales selling cycle and methodology.
- Work closely with marketing, sales management, and other internal functional groups to identify and develop new customers for ESM.
- Work with installed base account executives to cross sell the ESM product.
- Manage and build a rolling pipeline and identify opportunities and new project development.
- Execute the go-to-market and sales activities for our ESM Business Unit in existing and new customers.
- Actively build and manage the sales pipeline

**Qualifications**:

- Demonstrate track record of building long term relationships, achieving sales targets and quotas
- Ability to understand the “bigger picture” and the business drivers around IT
- 5+ Years’ experience with SAAS, ITSM, ESM or ITOM solutions
- Understanding of Meddic sales methodology is a plus

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