Customer Service Supervisor

*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...

A reputable company active in the garage and automotive services sector is looking to hire a committed individual with excellent communication skills and experience in a garage environment to join our customer service team. The required qualifications and responsibilities for this position are as follows: **Required Qualifications**: - **Excellent...

Job Description: Key Responsibilities: - **Lead and Supervise**: Manage a team of customer service associates, providing guidance, training, and performance evaluations. - **Customer Assistance**: Address customer inquiries and resolve issues promptly and professionally, ensuring a positive shopping experience. - **Team Coordination**: Schedule shifts,...

**Responisbilities**: - Supervising and leading a team of customer service representatives to ensure efficient and effective service delivery. - Handling escalated customer inquiries, complaints, and feedback to ensure customer satisfaction. - Identifying areas for improvement in customer service processes and implementing strategies to enhance service...

Top H Cleaning Company is looking for customer service representatives who can handle phone calls effectively. **Responsibilities**: - Answering customer inquiries over the phone and providing necessary technical support and assistance. - Providing high-quality customer service and ensuring customer satisfaction. - Managing and responding to customer...

**Job description** - Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. - Strategizing and monitoring the daily activities of customer service operations. - Assisting customer service staff with duties where required. - Training staff in areas of customer service and company policies. -...

A government entity based in Dubai is seeking to hire the below staff for their service center. - Customer Service Representative - Front office Executives - Customer Service Supervisors Key Requirements: Contract - 1 year extendable. Experience: 2 to 3 years in a customer service set-up. (Inbound - Outbound) Language: Bi-Lingual - English & Arabic. Good...

**KEY RESULTS AREAS** **I.** To strive in providing total customer satisfaction against customer orders and specific requests in order to create a lasting positive buying experience for them in dealing with Ti. **II.** To manage the entire order process by thoroughly understanding customer requirement and executing order entry within the set time lines and...

**Job Summary**: **Responsibilities**: Assist customers with product information, orders, returns, and exchanges. Address and resolve customer complaints, concerns, and issues with patience and empathy. Provide accurate and detailed information about company products, services, policies, and procedures. Collaborate with internal teams to ensure customer...

**Job Overview**: As a Customer Service Representative, you will play a key role in ensuring our clients have a positive experience with our shipping services. You will be responsible for addressing customer inquiries, resolving issues, providing tracking information, and ensuring all shipments are processed accurately and efficiently. **Key...

Maintaining smooth and efficient operations of a center. - Creating an environment that promotes team work and Maintaining discipline - Ensure customer satisfaction by quick processing and addressing grievances. - Gives assistance to staff to maximize productivity and reduction of non-productive time. - Creation and maintenance of records. - Creating...

Female Customer Service required for a Facilities Maintenance Company 2-3 Years of Experience in the same Industry Good Communication Skills (Written & Verbal) Familiar with MS Office, Drafting Letter, Memo etc Shall be able to Confirm, coordinate and execute the jobs Knowledge of accounts will be a Plus **Benefits**: Commission on Leads 30 Days Paid...

Own Visa Will be preferred. 1. Follow calling procedures while initiating outbound calling 2. Contact consignees by following assigned calling scripts. 3. update shipments delivery status on Client platform firstly and proper disposition on Given software as per listed dispositions to match the call results on call log 4. Ensure calling procedures as per...

Experience - Minimum 2 years of experience in a customer-facing role, preferably in the Entertainment/Leisure - A passion for sports and adrenaline-based activities is highly important. Professional and Personal Skills - Excellent customer service skills - Excellent communication and interpersonal skills - Must be a people person demonstrating warmth,...

**Role Description**: - **Division / Department**: Shopping Malls - **Reporting to**: Manager, Customer Service - **Level**: Officer **Role Purpose**: - The position is mainly responsible for the day to day smooth operations of the Customer Service Information Desk / booth ensuring that all customer service related activities is carried out in accordance...

**Role Description**: - **Division / Department**: Shopping Malls - **Reporting to**: Manager, Customer Service - **Level**: Officer **Role Purpose**: The position is mainly responsible for the day to day smooth operations of the Customer Service Information Desk / booth ensuring that all customer service related activities is carried out in accordance...

**Attractive Commission Structure Available** We are looking for a well-spoken **Telesales / Customer Service Representative with Own Visa (Only Female)** to be responsible for sales over the telephone. The telesales Executive’s responsibilities include contacting potential customers, focusing on customer needs to close & achieve target sales, and...

We are seeking a highly motivated and experienced Bilingual E-commerce Customer Service Supervisor with proficiency in both Arabic and English to lead and manage our customer service team. The Supervisor will be responsible for setting up the customer service platform, integrating it with the order management system, training new staff members, liaising with...

The Automotive Workshop Supervisor oversees the daily operations of an automotive repair and maintenance facility. This role involves managing a team of mechanics and technicians, ensuring high-quality service and customer satisfaction, maintaining inventory, and ensuring the workshop operates efficiently and safely. Key Responsibilities: - Team...

**Experience** - Minimum 2 years of experience in a customer-facing role, in the Entertainment/Leisure Industry (required) - A passion for sports and adrenaline-based activities is highly important. **Professional and Personal Skills** - Excellent customer service skills - Excellent communication and interpersonal skills - Must be a people person...