Uae & Menat Chief Control Officer

2 days ago


UAE, United Arab Emirates HSBC Full time

**CCO, UAE and MENAT** **(0000IFA1)**

**Some careers grow faster than others.**

If you’re looking for a career where you will be respected as an individual and valued for the contributions you make, join HSBC and discover how diversity drives our success. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Digital Business Services (DBS) provides essential operational services. We (Digital) are the Digital provider and driver for the bank. We (Business) are the support system that helps our business to thrive. We (Services) exist to deliver excellent services for customers and colleagues. We do this through our teams in Operations, Technology, the Chief Control Office and the Deputy Chief Operating Office (which includes Performance services, Strategic Sourcing Services, Corporate Services and Transformation Services), and through the COOs that cover our businesses, regions and geographies.

The role holder will partner with the COO UAE and MENAT to ensure delivery of risk based, strategic outcomes for the countries that comprise MENAT, including informing and advising the COO UAE and MENAT on risk and control issues, initiatives and updates that impact the respective entities, supporting the COO UAE and MENAT to manage the MENAT entities risk profile and designing strong sustainable controls.

You will be a key leader within the CCO Function. The purpose of the CCO function is to enable colleagues across the enterprise to deliver safe and secure services to all our customers, colleagues and the Bank itself. **In this role, you will**:

- Enforce robust risk governance and ensuring all stakeholders have visibility of key risks and any remediation activity.
- Partner and advise on setting, communicating and monitoring risk appetite in line with business requirements, including appropriate support and challenge.
- Conduct high quality and efficient reviews of our control performance.
- Facilitate controls remediation where required.
- Raise awareness and understanding of risks, controls and risk management.
- Continuously improve the control and monitoring of risk, including behaviours.
- Embed the bank’s Risk Management Framework

Role holders will carry out activities that will include most of the following:

- Promote accountable risk and control decision-making based on quality data and commercial analysis
- Provide specialist risk and control knowledge and insights
- Identify trends to anticipate future developments in the risk and control environment
- Actively challenge poor, inefficient or excessive controls, related tasks and behaviours
- Drive the development and implementation of future-fit risk management frameworks
- Influence and shape the development of regulatory frameworks in collaboration with internal parties
- Promoting desired behaviours and a positive risk culture
- Managing and shaping a team of professionals across the function / region with increasing effectiveness with a high level of discretion
- Acting as escalation point for complex issues
- Delivery of Priorities and strategy for Chief Control Office

Requirements

**To be successful in the role, you should meet the following requirements**:
**Knowledge**
- Expertise in Risk Management methodology, including MI & Reporting, Utility management, Technology, Operations, Third party and supplier management, Culture and Capability; Governance and Oversight; Resolution Planning; Billing & Recharges; People and Culture; Chief of Staff services
- Ability to develop trusted adviser status with key Executive stakeholders through SME expertise, industry experience and track record; ability to understand desired Business outcomes across the matrix and ability to translate in to well communicated and clearly articulated strategies
- Leadership in driving change and transformation programmes through a Global organization - both to own teams and structures and jointly with the GB/GFs through supporting and delivering changing workplace strategies
- Prior experience of working in a global matrixed organisation is desirable
- Knowledge and understanding of the HSBC Group organization is desirable

**Strategy Definition**:

- Drive and own strategy to enable high performance across CCO UAE and MENAT team: Governance & Oversight, Appropriate Risk Reporting, Issue Management etc.
- Drive a Business Partnering approach to ensure a close understanding of individual business requirements and providing customised strategies that align to overall Group and CCO DCOO objectives and actively support individual and business specific needs on an end-to-end basis

**Execution**:

- Deliver end-to-end delivery of CCO Services to MENAT entities stakeholders in accordance with agreed service catalogue & SLAs and which enhance CCO reputation across HSBC.
- Deliver services in accordance with regulatory and internal governance req



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