Delivery Lead, Gdt Menat

3 months ago

UAE, United Arab Emirates HSBC Full time

-Job description

**Delivery Lead, Group Data Technology MENAT**

**Some careers have more impact than others.**

**If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.**

The Delivery Lead is responsible for the successful delivery of projects within the GDT MENAT portfolio of projects ensuring timely and accurate reporting, management of risks and issues and accountability for the portfolio budget of USD10M.

**Role Overview**:
The Delivery Lead role will report into the Head of Delivery for GDT MENAT, EU & UK to achieve and execute the GDT & Regional Project commitments and objectives. The Delivery Lead is responsible for executing and reporting the end-to-end project & portfolio plan, risks and issues for all GDT projects. The Delivery Lead will establish and govern the end-to-end Project level governance, financial reporting, cost / benefit tracking and will work with the Global, Regional and Country IT teams to ensure successful delivery / execution based on the agreed commitments and timelines.

The role is accountable for successful delivery of Technology projects and ensuring benefits realisation. Project outputs may form part of a technology-based change programme, delivery of a technology-only Programme, or may be standalone.

**Duties & Responsibilities**:

- Provide support to Regional Head of GDT / GBGF CIOs / Country Heads of IT acting as a liaison between global and country management.
- Defining and managing the project approach, building stakeholder buy-in around the project plan, commitments and changes.
- Leading and supporting Technology teams to manage delivery proactively, balancing scope, budget, schedule, resourcing, dependencies and communications.
- Working with the Technology team and Product Owners to drive improvements in productivity through backlog management, maturity in the use of Agile methodologies (e.g. Scrum, Kanban, Lean) and corresponding management of dependencies.
- Driving, managing, monitoring and reporting progress, issues, dependencies and risks to the programme management, internal stakeholders and/or steering committees. Making recommendations to influence decision-making to maintain progress towards delivery and benefits realisation.
- Enforcing process discipline and improvements in areas of expertise, such as disciplined agile software delivery, production support processes, or continuous DevOps pipelines development
- Establishing effective governance and controls, in line with Business Transformation Framework, and coordinating cross DevOps and cross Global Business/Global Functions delivery
- Lead and support GDT interactions with senior stakeholders and programme steering committees as appropriate, resolving conflicts, and providing input in the decision-making process where required.
- Learn about local markets - including but not limited to regional regulatory environment or bespoke business scenario - to anticipate evolution of local needs (and then communicate them globally)
- Support growth requirements for countries/markets and drive priorities with a customer centric approach e.g. resolving known customer facing defects that get deprioritized/not fixed)
Requirements

**Experience & Qualifications**:

- Post-graduate degree
- A recognised Project Management qualification is highly desirable
- Experience of managing large scale technology projects
- Exceptional understanding of how technology adds value to the business proposition and ultimately the end customer, both internal and external
- Proactively seek opportunities to improve project delivery.
- Foster stakeholder relationships across Group, Region and Countries tailoring approach as required to achieve results / outputs.
- Grow in skill to articulate complex business issues and ideas simply.
- Identify innovative ideas and opportunities to shape the future of GDT within MENAT
- Regular updates to senior management of local Project challenges impacted by regulatory landscape.
- Support / promote collaboration environment within the team.
- Demonstrates and operates as a visible technology leader for the wider Technology community.
- Ensuring continuous improvement for the engagement

Issued by The Hong Kong and Shanghai Banking Corporation Limited.

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