Holiday Homes Operations Manager

7 months ago


Abu Dhabi, United Arab Emirates Annapurna International Travel and Tourism LLC Full time

Holiday Homes Operations Manager

**Responsibilities**:
1. Reservation and Booking Management:

- Responsible for Dtcm System registration
- Implement pricing strategies to maximise revenue.
- Ensure to check daily/weekly/monthly rates in order to maximise yield.
- Ensuring all financial aspects such as daily credit checks and reconsiliaton are done on daily basis.

2. Property Management:

- Oversee the maintenance, cleanliness, and overall presentation of owner units.
- Conduct regular inspections to ensure properties meet company standards.
- Coordinate with cleaning and maintenance teams to address issues promptly.
- Preparing a Preventative Maintance Plan to ensure all units are always in comapny standard condition.
- Closely Monitoring and reviewing operating supplies and equipment.

2. Guest Services:

- Respond to guest inquiries and concerns in a timely and professional manner.
- Ensure a high level of customer satisfaction through effective communication and problem resolution.
- Implement strategies to enhance the overall guest experience by reviewing monthly performance.

3. Team Collaboration:

- Work closely with housekeeping, maintenance, and other teams to ensure seamless operations.
- Being able to lead the team in order to company goals.
- Closely work with the finance team to ensure there are no rate discrepancies.

4. Compliance and Legal Matters:

- Ensure properties comply with local regulations and safety standards.
- Handle any legal or compliance issues that may arise.

**Salary**: From AED7,000.00 per month

Ability to Commute:

- Abu Dhabi (required)

Ability to Relocate:

- Abu Dhabi: Relocate before starting work (required)


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