Holiday Homes Operations Manager
7 months ago
Holiday Homes Operations Manager
**Responsibilities**:
1. Reservation and Booking Management:
- Responsible for Dtcm System registration
- Implement pricing strategies to maximise revenue.
- Ensure to check daily/weekly/monthly rates in order to maximise yield.
- Ensuring all financial aspects such as daily credit checks and reconsiliaton are done on daily basis.
2. Property Management:
- Oversee the maintenance, cleanliness, and overall presentation of owner units.
- Conduct regular inspections to ensure properties meet company standards.
- Coordinate with cleaning and maintenance teams to address issues promptly.
- Preparing a Preventative Maintance Plan to ensure all units are always in comapny standard condition.
- Closely Monitoring and reviewing operating supplies and equipment.
2. Guest Services:
- Respond to guest inquiries and concerns in a timely and professional manner.
- Ensure a high level of customer satisfaction through effective communication and problem resolution.
- Implement strategies to enhance the overall guest experience by reviewing monthly performance.
3. Team Collaboration:
- Work closely with housekeeping, maintenance, and other teams to ensure seamless operations.
- Being able to lead the team in order to company goals.
- Closely work with the finance team to ensure there are no rate discrepancies.
4. Compliance and Legal Matters:
- Ensure properties comply with local regulations and safety standards.
- Handle any legal or compliance issues that may arise.
**Salary**: From AED7,000.00 per month
Ability to Commute:
- Abu Dhabi (required)
Ability to Relocate:
- Abu Dhabi: Relocate before starting work (required)
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