Holiday Home and Property Manager
2 months ago
Here’s the updated Holiday Home Manager job description, incorporating responsibilities for cooperation with apartment owners and expanding the business geographically:
Job Title: Holiday Home Manager
Location: [Specify Location, e.g., Abu Dhabi, UAE]
Employment Type: Full-Time
Reports to: CEO/Founder
Job Summary:
This role requires expertise in property management, marketing, and business development, along with excellent networking and communication skills.
Key Responsibilities:
Guest Management:
- Handle guest inquiries, bookings, and check-ins/check-outs.
- Provide exceptional customer service, addressing guest needs and resolving issues promptly.
- Manage guest reviews and ensure a high satisfaction rate.
Property Owner Collaboration:
- Build and maintain strong relationships with apartment and property owners.
- Act as the primary point of contact for property owners, providing regular updates on occupancy, revenue, and property condition.
- Collaborate with owners to identify opportunities for property improvements and increased rental income.
- Ensure transparent communication about financial performance, maintenance, and guest feedback.
Business Development:
- Identify and onboard new properties into the portfolio by networking with apartment owners, real estate agents, and local businesses.
- Develop strategies to expand the company’s footprint into new geographic locations.
- Research emerging markets and create customized plans to attract property owners and guests in those areas.
- Attend local and regional real estate or tourism events to promote the company and secure new opportunities.
Marketing & Revenue Optimization:
- Monitor and adjust pricing strategies to maximize revenue and occupancy rates.
Property Management:
- Conduct regular property inspections to ensure cleanliness, maintenance, and readiness for guests.
- Coordinate with cleaning and maintenance teams to address any issues.
- Ensure all properties comply with local regulations and standards.
Administrative Tasks:
- Maintain accurate records of bookings, expenses, and revenue.
- Prepare monthly reports on property and business performance, including geographic expansion progress.
- Ensure compliance with legal and regulatory requirements, including licensing.
Qualifications & Skills:
- Education: Bachelor’s degree in Business Administration, Hospitality, Marketing, or a related field (preferred).
- Experience: 3+ years in hospitality, sales, property management, or business development.
- Proven ability to manage relationships with property owners and expand business operations geographically.
- Excellent communication, negotiation, and customer service skills.
- Proficiency in property management software (PMS), social media, and Microsoft Office Suite.
Key Traits:
- Entrepreneurial mindset with a passion for growth and expansion.
- High level of organization and ability to manage multiple properties and relationships.
- Professional demeanor and excellent networking abilities.
- Adaptability to explore and establish operations in new regions.
**Benefits**:
- Competitive salary based on experience.
- Opportunity to grow with a fast-paced startup.
- Flexible working environment.
- Performance-based bonuses for meeting business development, geographic expansion, and occupancy targets.
Pay: AED3,000.00 - AED4,000.00 per month
Ability to commute/relocate:
- Abu Dhabi: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Real estate: 2 years (required)
**Language**:
- English (required)
- Arabic (required)
License/Certification:
- Driving license (required)
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