Holiday Homes Coordinator

2 months ago


Abu Dhabi, United Arab Emirates Deals Experts Real Estate Full time

Job Title: Holiday Homes Coordinator

Location: Abu Dhabi, UAE

**Job Overview**:
**Key Responsibilities**:
Booking Management: Coordinate and manage bookings across various platforms, ensuring accuracy and availability.

Customer Service: Provide exceptional customer service by addressing and resolving guest inquiries and complaints promptly and professionally.

Check-In/Check-Out: Oversee the check-in and check-out processes to ensure a smooth and pleasant experience for guests.

Maintenance Management: Coordinate and supervise maintenance activities, ensuring all properties are well-maintained and any issues are resolved quickly.

Housekeeping Management: Oversee housekeeping schedules and quality, ensuring that all properties meet the highest cleanliness standards.

Issue Resolution: Address and resolve any issues that arise during guests' stays, from maintenance problems to customer service concerns.

Quality Control: Regularly inspect properties to ensure they meet company standards and are ready for new guests.

Vendor Coordination: Liaise with cleaning and maintenance vendors to ensure timely and high-quality service.

**Qualifications**:
Proven experience in property management, hospitality, or a related field.

Strong customer service skills with the ability to handle and resolve issues effectively.

Excellent organizational and multitasking abilities.

Experience managing housekeeping and maintenance teams or vendors.

Ability to work flexible hours, including weekends and holidays.

Strong communication skills, both written and verbal.

Pay: From AED1.00 per month


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