Housekeeping Order-taker at Holiday Inn Abu Dhabi
6 months ago
**About Us**
At **Holiday Inn® Hotels & Resorts,** our job is to bring the joy of travel to everyone. That’s where you come in. We look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one. When you’re part of the Holiday Inn Hotels & Resorts brand you’re more than just a job title.
**Holiday Inn Abu Dhabi, **is looking for an efficient and team-oriented Housekeeping Supervisor to join our dynamic team Holiday Inn is the first of its brand in Abu Dhabi, featuring 203 modern and stylish rooms and a wide variety of food & beverage outlets. Indulge in a variety of International flavors at the Silk Route Café. For a lively night out, hit the Thirty 1st Bar & Lounge with amazing views of the Abu Dhabi skyline. Visit Hubbly Bubbly, our shisha café, for a traditional Arabic experience under the stars. For Sushi lovers, SushiSan offers sushi as it should. Stock Burger Co. is a new casual dining concept defined by a perfect and always appealing pairing: premium burgers, craft brew, and all, in addition to meeting rooms and banqueting facilities.
**What’s the job?**
Working as a **Housekeeping Order-taker**, you will ensure all housekeeping team members are promptly and accurately informed about guest arrivals, profiles, & special requests. You will manage the day-to-day calls and dispatch of all requests - either for engineering maintenance work orders or coordinating with Front Office for pre-blocking rooms, you must maintain effective communication with other departments. You’ll have ambition, talent, and some essential skills. We’re seeking someone passionate about creating great guest experiences for this vital role.
**A little taste of your day-to-day**
Every day is different, but you’ll mostly be:
- Maintain regular and effective communication with other departments to ensure the smooth operation of housekeeping functions.
- Monitor daily arrivals according to occupancy report in co-ordination with the Laundry and Housekeeping management.
- Upkeep Holiday Inn brand guidelines and standards of service and operation and strictly adhere to LQA standards and guest comments.
- Answer the telephone promptly and courteously and log down all incoming messages.
- Input into Housekeeping dispatch system all requests; and relay the dispatch messages promptly ensuring that all the information given is accurate and complete, including engineering maintenance works.
- Ensure tracking and monitoring of pending requests.
- Ensure the proper handling of keys and follow up on key signing in and out; and report to security and Executive Housekeeper all lost keys/ devices or broken keys/ devices
- Secure and log lost items daily, including the monthly disbursement of unclaimed articles to the colleagues who found the items with authorized gate passes TBC
- Receive all newly purchased items delivered to the Housekeeping office, i.e. cleaning supplies, magazines, etc.
The above is intended to provide an overview of the role and responsibilities of a Housekeeping Order-taker cum Coordinator at Holiday Inn Abu Dhabi. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.
**What we need from you**
High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
Computer/Technical skills include MS Office - Word, Excel, PowerPoint and Outlook. Also familiar with various hotel systems including POS, PMS and CRM platforms. Have the knowledge of IHG Way of Clean and its policies on room allocation etc.
You must meet the legal requirements to work in the UAE**_._**
**What we offer**
In return for your hard work, you can look forward to a highly competitive salary and benefits package. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
Travel is a journey. We help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn®️ family. Let’s Go Further Together.
Don't quite meet every single requiremen
-
Housekeeping Supervisor at Holiday Inn Abu Dhabi
6 months ago
Abu Dhabi, United Arab Emirates Holiday Inn Full time**About Us** At **Holiday Inn® Hotels & Resorts,** our job is to bring the joy of travel to everyone. That’s where you come in. We look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one. When you’re part of the Holiday Inn Hotels & Resorts brand you’re more...
-
Housekeeping Attendant at Holiday Inn Abu Dhabi
7 months ago
Abu Dhabi, United Arab Emirates Holiday Inn Full time**About us** Travel is a journey. At Holiday Inn, we help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stay brighter, helping them create memories that will last a lifetime. Irresistible smiles are our...
-
Commis Chef at Holiday Inn Abu Dhabi
7 months ago
Abu Dhabi, United Arab Emirates Holiday Inn Full time**About Us** Travel is a journey. At Holiday Inn, we help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stay brighter, helping them create memories that will last a lifetime. Irresistible smiles are our...
-
Front Office Agent at Holiday Inn Abu Dhabi
7 months ago
Abu Dhabi, United Arab Emirates Holiday Inn Full time**About Us** Travel is a journey. At Holiday Inn, we help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stay brighter, helping them create memories that will last a lifetime. Irresistible smiles are our...
-
Front Office Supervisor at Holiday Inn Abu Dhabi
7 months ago
Abu Dhabi, United Arab Emirates Holiday Inn Full time**About us** Travel is a journey. At Holiday Inn, we help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stay brighter, helping them create memories that will last a lifetime. Irresistible smiles are our...
-
Assistant Chief Steward at Holiday Inn Abu Dhabi
6 months ago
Abu Dhabi, United Arab Emirates Holiday Inn Full time**About Us** Travel is a journey. At Holiday Inn, we help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stay brighter, helping them create memories that will last a lifetime. Irresistible smiles are our...
-
Commis Chefs at Holiday Inn Abu Dhabi
6 months ago
Abu Dhabi, United Arab Emirates Holiday Inn Full time**About Us** At **Holiday Inn® Hotels & Resorts,** our job is to bring the joy of travel to everyone. That’s where you come in. We look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one. When you’re part of the Holiday Inn Hotels & Resorts brand you’re more...
-
Food and Beverage Attendant at Holiday Inn Abu Dhabi
7 months ago
Abu Dhabi, United Arab Emirates Holiday Inn Full time**About us** Travel is a journey. At Holiday Inn, we help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stay brighter, helping them create memories that will last a lifetime. Irresistible smiles are our...
-
Housekeeping Order Taker
6 months ago
Abu Dhabi, United Arab Emirates IHg Full time**Job description** We are currently seeking to hire a **Housekeeping Order Taker** / **Coordinator.** As a Housekeeping Order Taker, you are responsible for all communication between the housekeeping department and other department whereby your role will include key responsibilities such as: Your responsibilities: **A little taste of your...
-
Reservations Sales Agent at Holiday Inn Abu Dhabi
6 months ago
Abu Dhabi, United Arab Emirates Holiday Inn Full timeAbout us Travel is a journey. At Holiday Inn, we help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stay brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty....
-
Food & Beverage Supervisor at Holiday Inn Abu Dhabi
3 months ago
Abu Dhabi, United Arab Emirates Holiday Inn Full time**About Us** At **Holiday Inn® Hotels & Resorts,** our job is to bring the joy of travel to everyone. That’s where you come in. We look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one. When you’re part of the Holiday Inn Hotels & Resorts brand you’re more...
-
Sous Chef at Holiday Inn Abu Dhabi
6 months ago
Abu Dhabi, United Arab Emirates Holiday Inn Full time**About Us** At **Holiday Inn® Hotels & Resorts,** our job is to bring the joy of travel to everyone. That’s where you come in. We look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one. When you’re part of the Holiday Inn Hotels & Resorts brand you’re more...
-
Housekeeping Manager
3 months ago
Abu Dhabi, United Arab Emirates Holiday Inn Full time**About Us** At **Holiday Inn® Hotels & Resorts,** our job is to bring the joy of travel to everyone. That’s where you come in. We look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one. When you’re part of the Holiday Inn Hotels & Resorts brand you’re more...
-
Assistant Learning
6 months ago
Abu Dhabi, United Arab Emirates Holiday Inn Full time**About Us** At **Holiday Inn® Hotels & Resorts**, our job is to bring the joy of travel to everyone. That’s where you come in. We look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one. When you’re part of the Holiday Inn Hotels & Resorts brand you’re more...
-
Order-taker In-room Dining
3 weeks ago
Abu Dhabi, United Arab Emirates Hilton Full timeOrder-Taker In-Room Dining - Conrad Abu Dhabi Etihad Towers An Order-Taker is responsible for servicing room service operations to deliver an excellent Guest and Team Member experience while optimising sales and controlling costs. **What will I be doing?** Specifically, you will be responsible for performing the following tasks to the highest...
-
Room Service Order Taker
6 months ago
Abu Dhabi, United Arab Emirates Ramada Hotel Abu Dhabi Corniche Full time**IRD Order Taker Duties and Responsibilities**: - Responsible for answering all telephone calls and prioritizing said calls. - Should have very good telephone etiquettes. - Directly involved in the order taking and order placing process while dealing with guest requestsand orders, courteously, efficiently and promptly. - Should have good knowledge of room...
-
Housekeeping Order Taker
6 months ago
Abu Dhabi, United Arab Emirates RIXOS Full time**Company Description** Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a...
-
Housekeeping Supervisor
6 months ago
Abu Dhabi, United Arab Emirates Nehal Hotel Abu Dhabi Full time**Responsibilities**: - Assist the Assistant Housekeeping Manager in the daily checking of rooms and designated team member areas to maintain standards - Inspect rooms and public areas to ensure they meet the hotel’s cleanliness and maintenance standards - Handle guest requests and concerns related to housekeeping services - Ensure the efficient use of...
-
Room Service Order Taker
6 months ago
Abu Dhabi, United Arab Emirates RIXOS Full time**Company Description** Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a...
-
Housekeeping Supervisor
7 months ago
Abu Dhabi, United Arab Emirates Grand Villaggio Hotel Abu Dhabi Full time**Requirements**: Diploma in Hotel Management or any related field Previous experience in housekeeping in hotel, with at least 2 years in a supervisory or managerial role Strong leadership and communication skills Excellent attention to detail and organizational abilities Customer service orientation with a focus on guest satisfaction Knowledge of...