Call Centre Agent

7 months ago


Dubai, United Arab Emirates Hireget Full time

**About us**:
At Hireget, we redefine success in talent solutions. As a premier consulting firm, we specialize in Executive Search, Staff Management, and Training & Development.

**Responsibilities**:

- Handle inbound and outbound calls from customers regarding product inquiries, orders, billing issues, and general support.
- Listen actively to customer concerns, empathize with their needs, and provide appropriate solutions or information.
- Accurately enter and update customer information in the system during call interactions.
- Follow call scripts and guidelines to ensure consistent and professional communication with customers.
- Identify and escalate complex or unresolved issues to appropriate departments or supervisors for further resolution.
- Meet or exceed established performance metrics, including call handling time, first call resolution, and customer satisfaction scores.
- Collaborate with team members and departments to share knowledge and best practices for customer service.
- Stay informed about company products, services, policies, and procedures to provide accurate information to customers.
- Maintain confidentiality of customer information and adhere to data protection regulations.

**Requirements**:

- High school diploma or equivalent.
- Previous experience in customer service, call centre, or related field.
- Excellent communication and interpersonal skills.
- Ability to remain calm and professional under pressure.
- Strong problem-solving and decision-making abilities.
- Basic computer skills and familiarity with call centre technology and software.
- Ability to multitask and prioritize tasks effectively.


  • Call Centre Agent

    6 months ago


    Dubai, United Arab Emirates Reach Employment Services LLC Full time

    Role - Call Centre Agent Location - Dubai Notice - Immediate Language - Arabic(must),English Experience - 1+ years Note - Only immediate profiles will be considered. Should be inside UAE. Pay: AED2,000.00 - AED2,500.00 per month

  • Call Centre Agent

    5 months ago


    Dubai, United Arab Emirates Oneztech Full time

    **Responsibilities**: - Handle inbound and outbound customer calls professionally. - Answer customer inquiries and resolve issues promptly. - Provide information about products and services. - Record details of calls and customer interactions. - Follow up on customer calls when necessary. - Maintain customer databases and ensure accurate information. -...


  • Dubai, United Arab Emirates Ultimate HR Solutions Full time

    We are hiring for Call Center Agent for one of the client in UAE. Job Details - Minimum 6 month of experience in call centre and BPO - Arabic nationality can apply - Salary AED 3500 (All Inclusive)+ Visa + Insurance + leaves + EOSB - Location - Umramool, Dubai - Immediate Joiner


  • Dubai, United Arab Emirates Dubai Limited Investment Full time

    We are immediately hiring Insurance Call Centre agents with background of Pharmacy/Medicine/Nursing Must be able to speak English fluently Medical Background is mandatory Ready to work in shifts Salary-6000-6500 AED/month Preference for immediate joiners Pay: AED6,000.00 - AED6,500.00 per month Ability to commute/relocate: - Dubai: Reliably commute...

  • Call Centre

    5 months ago


    Dubai, United Arab Emirates SKS TRADING Full time

    We are looking for Experience **Arabic Call Centre Agent** Preferred : Arabic Speaker **Duties & responsibilities** - Answer incoming calls promptly and professionally, addressing customer inquiries, requests, and complaints. - Efficiently take orders from customers over the phone, ensuring all necessary details are accurately captured. - Confirm order...

  • Call Centre Agent

    3 weeks ago


    Dubai, United Arab Emirates WeSource Full time

    Location : DubaiCall Centre - 1 bilingual (English & Arabic) - With call center background * Following are the terms: - Contract Duration Temporary role - 5 months contract - AED 5,000 - 6,000 per month - 6 days a week / shift timings **Key Responsibilities**: - Answer inbound calls and make outbound calls to customers in a professional and courteous...

  • Call Centre Agent

    2 months ago


    Dubai, United Arab Emirates Trisixnine FZE Full time

    Job Opening: Call Agents We are looking for experienced Call Agents with a minimum of 1 year of call agent experience. Job Details: **Salary**: 2000 AED + 10 AED commission for every lead closed Location: Dubai Visa: Must be on your own visa or have a visit visa valid for 2 months **Requirements**: Fluent in English Able to start immediately Any...

  • Sales Representative

    6 months ago


    Dubai International City, United Arab Emirates Haista Clinic Full time

    **Job description** GREAT OPPORTUNITY !! Haista Clinic is a company specialized in medical Tourism based in Istanbul and expanded in Dubai. We are looking for several employees to work full time as call centre agents in our new branch in Dubai. **Job requirements**: - Fluent in English. - Excellent communication and sales skills. - Minimum 6 months of...


  • Dubai, United Arab Emirates Dubai Limited Investment Full time

    We are immediately hiring Call Centre agents with background of Pharmacy/Medicine/Nursing Must be able to speak English and Arabic fluently Ready to work in shifts Salary-6000-6500 AED/month Preference for immediate joiners Pay: AED6,000.00 - AED6,500.00 per month Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before...

  • Call Centre Agent

    5 months ago


    Dubai, United Arab Emirates A2B Properties Full time

    We are a leading company in the service industry, specializing in customer support solutions. As we continue to expand our operations, we are seeking highly motivated and dynamic individuals to join our team as Call Center Agents. This position is based in Dubai and offers a rewarding opportunity for talented individuals who excel in customer service and...


  • Dubai, United Arab Emirates Dubai Limited Investment Full time

    We are immediately hiring Call Centre agents with background of Pharmacy/Medicine/Nursing Must be able to speak English and Urdu fluently Ready to work in shifts Must have Nusrsing/Pharmacy background Salary-6000 AED/month Preference for immediate joiners Pay: AED6,000.00 per month Ability to commute/relocate: - Dubai: Reliably commute or planning to...


  • Dubai, United Arab Emirates Dubai Limited Investment Full time

    We are immediately hiring Call Centre agents with background of Pharmacy/Medicine/Nursing Must be able to speak English fluently Ready to work in shifts Must have Nusrsing/Pharmacy background Salary-6000-6500 AED/month Preference for immediate joiners Pay: AED6,000.00 - AED6,500.00 per month Ability to commute/relocate: - Dubai: Reliably commute or...

  • Call Center Agent

    6 months ago


    Dubai, United Arab Emirates V REKRUT HR SOLUTIONS Full time

    Position : Call Centre Agent Department - Sales Location : Dubai **Salary**: AED4,500.00 - AED5,000.00 per month

  • Call Centre Agent

    3 months ago


    Dubai, United Arab Emirates Furless Permanent Full time

    **Key Responsibilities**: - Handle inbound and outbound calls to assist customers with inquiries, bookings, and service requests. - Provide accurate information regarding services, promotions, and available appointments. - Schedule and confirm client appointments efficiently to maximize branch availability. - Follow up with clients to ensure satisfaction...


  • Dubai, United Arab Emirates Royal Smart Lifestyle Travel AND Tourism L.L.C Full time

    Join our esteemed team at Royal Smart Lifestyle Travel AND Tourism L.L.C as a Travel and Tourism Call Centre Agent. As an essential part of our customer service division, you will be responsible for delivering exceptional support to travelers through inbound and outbound calls. Your primary duty is to handle inquiries, bookings, and support requests related...

  • Sales Account Manager

    5 months ago


    Dubai, United Arab Emirates IBT: Empowering Your Business with Technology Full time

    We are searching for a resourceful Sales Account Manager to join our growing team at IBT in UAE. Growing your career as a Full Time Sales Account Manager is an awesome opportunity to develop excellent skills. This Position is Strictly for Personnel with Call Centre outsourcing experience. Roles & Responsibilities: - Pure hunting role - to focus on...


  • Dubai, Dubai, United Arab Emirates Al Tayer Insignia Full time

    Job DescriptionWe are seeking a highly skilled Operations Manager to lead our Call Centre team at Al Tayer Insignia. The ideal candidate will have a strong background in call centre management, with a proven track record of driving efficiency, customer satisfaction, and team performance.Key Responsibilities:Oversee the day-to-day operations of the Call...

  • Call Center Agent

    5 months ago


    Dubai, United Arab Emirates SKS TRADING Full time

    We are looking for Experience **Arabic Call Centre Agent** **Duties & responsibilities** - Answer incoming calls promptly and professionally, addressing customer inquiries, requests, and complaints. - Efficiently take orders from customers over the phone, ensuring all necessary details are accurately captured. - Confirm order details with the customer to...


  • Dubai, Dubai, United Arab Emirates PrecisionHire Solutions Full time

    About PrecisionHire SolutionsWe are seeking a highly skilled Call Centre Operations Manager to join our team. As a key member of our operations team, you will be responsible for leading our call centre team to deliver exceptional customer service and drive business growth.Key ResponsibilitiesLead a team of call centre agents to achieve performance targets...

  • Call Center Agent

    5 months ago


    Dubai, United Arab Emirates Strive Services Group Full time

    **Overview**:As a Call Centre Agent for our Facility Management Company, you will play a crucial role in ensuring efficient communication between our organization and clients. Your primary responsibility is to handle inbound and outbound calls, address inquiries, and provide exceptional customer service. The role involves managing service requests, resolving...