Listing Coordinator

5 months ago

Dubai, United Arab Emirates Knight Frank Full time

**Scope**

Based in our Dubai Office, we are looking to recruit a Listing Coordinator to provide an effective and efficient support service to create and prepare unit listings.

**Responsibilities**

**General**
- **Technical Skills**
- Create and prepare unit listings for the agents.
- Ensure excellent quality standard of listings.
- Responsible for getting all information
- from the client that is necessary for the property consultants to sell a project.
- Checking all client files to ensure that all the relevant documentation is filed for future reference.
- Liaise with Property Finder, DLD support team for any listing or account issues.
- Prepare forms such as (Tenancy Contract, and others).
- Strong follow-up skills and Lead management.
- Responsible for monitoring, providing assistant and support by preparation of leads and receiving daily feedback from the Real Estate Agents.
- Preparing contracts and MOU as and when requested by the agents.
- Excellent in filing & in maintaining records.
- Ensure record keeping and filing is maintained to company corporate standards and procedures.
- **Organization**
- Provide general administrative support to the sales team and responsible of all the sales team filing systems.
- Responsible for receiving the transaction documents from the Sales/Leasing Agent and forwarding them to the Accounts Department.
- **Communication**
- Be aware of current projects to ensure that the best possible service is provided to clients and other internal departments.
- Ability to communicate with others in a professional and helpful manner both face to face and on the telephone.
- Be able to display tact, diplomacy and appropriate confidentiality as to the nature of the work.
- Establish and maintain effective relationships with co-workers.
- Adhere to rules and regulations.
- **Customer Service**
- Deal with team members in a polite, helpful and confident manner.
- Make full and accurate notes of all conversations with agents in terms of updates and ensure that they are actioned or passed on to the appropriate colleague without unnecessary delay.

**Professional experience and Competency Profile**
- Qu_a_li_f_icati_o_n_s_/Edu_c_ati_o_n Preferred._
- Degree educated
- C_a_r_eer _E_xpe_r_ie_nc_e R_e_qui_r_ed_
- At least two year+ experience in a similar role.
- Pa_r_ti_c_ular Aptitude_s_/Skills R_e_q_ui_r_ed_
- Great communication skills and confident telephone manner. Have an eye for detail and can work using own initiative. Ability to work within a team.
- Excellent knowledge in all portals and preparation of forms (Tenancy Contract, Form A, B, C, F & U)
- Strong eye for attention to detail.
- Excellent in MS Office (Word - Mail Merge proficient and Excel skills and graph production analysis)
- Ability and willingness to accept responsibility for any delegate management tasks.
- Have the necessary skills and qualifications to provide an effective and efficient support service to the department.
- Flexibility, adaptability and a co-operative attitude. Calm under pressure.
- Good WP skills and an interest in improving ability. Good standard of English grammar, spelling and takes pride in presentation of work.

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