Admin Listing Coordinator
6 months ago
About Us:
Vaccay Luxury Holiday Homes is a leading provider of holiday homes, offering premium vacation rentals in the most sought-after locations. We are dedicated to providing exceptional service and memorable experiences for our guests. We are currently seeking a detail-oriented and enthusiastic Holiday Homes Admin cum Listing Coordinator to join our dynamic team.
Job Overview:
The Holiday Homes Admin will be responsible for managing the day-to-day administrative tasks related to our holiday homes. This includes handling bookings, communicating with guests, coordinating with maintenance and cleaning teams, and ensuring a seamless guest experience from reservation to check-out.
Key Responsibilities:
Bookings Management: Handle inquiries, process bookings, and update reservation systems.
Property Listings: Listings of property in various portals include Property Finder, Bayut ,etc.
Guest Communication: Serve as the primary point of contact for guests, responding to inquiries promptly and providing pre-arrival information, check-in instructions, and support during their stay.
Property Coordination: Work closely with maintenance and cleaning teams to ensure properties are in excellent condition and ready for guest arrivals.
Inventory Management: Monitor and manage the inventory of household items and supplies in each property.
Documentation: Maintain accurate records of bookings, guest interactions, and property maintenance.
Compliance: Ensure all properties comply with local regulations and safety standards.
Problem Resolution: Address and resolve any issues or complaints from guests efficiently and professionally.
Marketing Support: Assist in updating property listings and promotions on various platforms.
Qualifications:
Proven experience in a similar administrative role, preferably in the hospitality or holiday homes industry.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office Suite and familiarity with booking management software.
Ability to work independently and as part of a team.
Attention to detail and a high level of accuracy.
Flexibility to work weekends and holidays as needed.
Knowledge of local tourism and hospitality trends is a plus.
Pay: AED3,000.00 - AED4,000.00 per month
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