Customer Care Executive
7 months ago
As a Customer Care Executive at Zapegg Tax Consultant in Dubai, you will play a crucial role in providing outstanding service to our clients by managing service requests, scheduling and planning tasks, and ensuring timely and efficient resolution of issues. Your ability to communicate effectively and maintain strong organizational skills will be essential in upholding our commitment to client satisfaction.
**Key Responsibilities**:
- Schedule and plan all service calls and tasks created in the system, ensuring they are attended to and completed promptly as per our commitments to clients and contract terms and conditions.
- Assist clients over the phone with first-level breakdown support.
- Schedule service appointments for clients in a timely manner and track service records to ensure all services are attended to and resolved within the agreed SLA.
- Evaluate the quality of all services and identify areas for improvement.
- Be on call duty as per the service department schedule on a monthly basis.
- Prepare and send quotations to customers and follow up for approval or LPOs.
- Prepare invoices and submit them to customers upon job completion, ensuring payments are received as per agreed payment terms.
- Attend to walk-in customer inquiries, including assessing issues and providing recommendations and suggestions.
- Communicate and update clients regularly on the status of their service requests until tasks are completed.
- Plan and coordinate all installations for sold services, event support, and free-on-loan services as needed.
- Handle data entry in our field service management system for new customers, update existing customer data, and manage agreements (Annual Maintenance Contracts & other service agreements) as needed.
**Must Have**:
- Proven work experience as a Service Coordinator or similar role.
- Strong work ethic and service skills.
- Excellent communication and interpersonal skills.
- Stay up to date with services, policies, and regulations.
- Strong record-keeping and analytical skills.
- Excellent organizational skills and attention to detail.
- Technical Diploma or equivalent.
**Skills**:
- Customer service
- Analytical skills
- Data management
- Communication
Join our team at Zapegg Tax Consultant in Dubai, where your expertise and dedication will be valued and rewarded in a dynamic and supportive work environment.
-
Customer Care Executive
7 months ago
Dubai, United Arab Emirates Advanced Care Medical Center Full timeWe are actively seeking **Customer Care Executive** to join our team. **Full job description**: - All queries to be responded to efficiently and informatively, with polite language in English or Hindi. - Strong ability to work on multiple tasks or assignments. - Good communication skills. **Additional Qualifications**: - Basic Computer Knowledge - Highly...
-
Customer Care Executive
7 months ago
Dubai, United Arab Emirates Najma Consultancy Full time**NAJMA CONSULTANCY** **01-03 years**: **Dubai**: **Competitive**: - DAY- Posted: 3 Hours ago- Job Likes: Not Available- Job Views: Not Available- Full Time**Job Descriptions**: We are looking for a customer care executive who will be responsible for providing exceptional customer care to the clients to drive business growth. They must be able to handle...
-
Customer Care Executive
8 months ago
Dubai, United Arab Emirates Najma Consultancy Full time**NAJMA CONSULTANCY** **01-03 years**: **Dubai**: **Competitive**: - DAY- Posted: 4 Hours ago- Job Likes: Not Available- Job Views: Not Available- Full Time**Job Descriptions**: We are looking for a Customer Care Executive who will be responsible to provide exceptional customer service to clients seeking information, assistance, and support related to our...
-
Customer Care Executive
9 months ago
Dubai, United Arab Emirates Al Haktur IT Solutions Full timeWe are seeking a dedicated and enthusiastic Customer Care Executive to join our team at Al Haktur IT Solutions in Dubai. As a Customer Care Executive, you will be the primary point of contact for our valued customers, ensuring a positive and satisfying experience with our products and services. **Responsibilities**: - Provide exceptional customer service...
-
Customer Care Executive
2 months ago
Dubai, United Arab Emirates Trustbend Logistics Full timeAt Trustbend Packers & Movers, we pride ourselves on delivering exceptional moving and logistics services to our clients. We are looking for a Customer Care Executive in Dubai who is passionate about providing outstanding support and addressing customer needs with professionalism and empathy. If you thrive in a dynamic environment and are committed to...
-
Customer Care Executive
3 weeks ago
Dubai, United Arab Emirates Medilife Group Full timeseeking a Customer Care Executive with excellent English communication skill for a Healthcare group in Dubai. A medical background and Arabic language skills would be an advantage. Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (required)
-
Customer Care Executive
3 weeks ago
Dubai, United Arab Emirates Noorka Full timeAt Noorka Logistics, we pride ourselves on providing seamless logistics solutions and exceptional customer service. We are seeking a dedicated **Customer Care Executive** to join our team in Dubai. This role is key to maintaining strong relationships with our clients and ensuring their needs are met with professionalism and efficiency. **Key...
-
Customer Care Executive
5 months ago
Dubai, United Arab Emirates Image Full timeLooking for customer care executive for a laundry company located in dubai and sharjah must have fluent English communication skills Pay: AED2,000.00 - AED2,500.00 per month Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (required)
-
Customer Care Executive
9 months ago
Dubai, United Arab Emirates Zapegg Tax Consultant Full timeSeeking a Customer care executive to join our Guest Relations department. As a Customer care executive, you will play a vital role in ensuring our guests have an exceptional experience. **Responsibilities**: - Answer to, record, forward and address all guest inquires (complains, requests, questions); - Record support tickets, coordinate with appropriate...
-
Customer Care Executive
3 months ago
Dubai, United Arab Emirates Noorka Full timeAt Noorka Logistics, we are committed to delivering exceptional service to our clients, and we are looking for a skilled **Customer Care Executive** to join our team in **Dubai**. This role requires a proactive individual who can handle customer inquiries efficiently while maintaining a high level of professionalism and empathy. **Key Responsibilities**: -...
-
Customer Care Executive
2 weeks ago
Dubai, United Arab Emirates AARIMA Consulting Services DMCC Full timeA customer care executive is **a professional responsible for communicating the how's and why's regarding service expectations within a company**. These professionals perform a number of duties, including answering phones, responding to customer questions and assisting with customer issues. Eligibility: Minimum Qualification: Degree Skills Required: MS...
-
Customer Care Executive
7 months ago
Dubai, United Arab Emirates Al Wafiq Electronics Full timeWe are currently seeking a dedicated Customer Care Executive to join our team for a US-based project - FEMALE CANDIDATE CAN APPLY Key Requirements: - Proficiency in US English. French Will give added advantage. - Experience in handling inbound support and chat services. - Ability to provide exceptional customer service. Details of the Position: - Fixed...
-
Customer Care Executive
7 months ago
Dubai, United Arab Emirates AL ASAYEL HEALTH & SAFETY FZE Full time**Full job description** As a Customer Care Executive at Al Asayel Health & Safety, you will play a crucial role in ensuring our clients receive the highest level of service and support. You will be responsible for establishing and maintaining positive relationships with our clients, addressing their needs, resolving inquiries, and ensuring their overall...
-
Customer Care Executive
9 months ago
Dubai, United Arab Emirates Al Haktur IT Solutions Full timeAs a Customer Care Executive at Al Haktur IT Solutions, you will play a crucial role in ensuring our clients receive the highest level of service and support. You will be responsible for establishing and maintaining positive relationships with our clients, addressing their needs, resolving inquiries, and ensuring their overall satisfaction. **Key...
-
Customer Care Executive
2 weeks ago
Dubai, United Arab Emirates Al Haktur IT Solutions Full timeAl Haktur IT Solutions is a leading provider of innovative technology services, dedicated to delivering exceptional customer experiences. We believe in building lasting relationships with our clients through outstanding support and personalized solutions. Join us as a Customer Care Executive and play a key role in shaping our customer satisfaction...
-
Customer Care Executive
5 months ago
Dubai, United Arab Emirates Hatchfit Physiotherapy Clinic Full timeAt Hatchfit Physiotherapy Clinic, we prioritize delivering exceptional customer service to our clients. We are looking for a dedicated Customer Care Executive to join our team in Dubai. In this role, you will be responsible for ensuring a consistently high level of service quality, addressing customer queries, and maintaining strong client relationships. -...
-
Customer Care and Handover Executive
5 months ago
Dubai, United Arab Emirates Precott Real Estate Development Full timePrescott Real Estate Development LLC is a leading real estate company specializing in delivering high-quality residential and commercial properties. Our commitment to excellence extends from project development through to customer service and property handover. We are looking for a Customer Care and Handover Executive to assist the Customer Care and Handover...
-
Patient Care Executive
3 weeks ago
Dubai, United Arab Emirates Sapphire home health care Full timeWe are currently looking for **Patient Relation Executive - Arabic Speaker**. At least 2 years experience within a clinic/ Patient Support service Working Knowledge in IT, Booking Software & front office-related Systems Experience working in the flexible atmosphere without close supervision and under pressure Customer care experience and excellent customer...
-
Customer Care Executive
7 months ago
Dubai, United Arab Emirates Zahr Freighters Full timeAs a Customer Care Executive, you will coordinate with suppliers, negotiate contracts, ensure timely delivery, and maintain quality standards. You will manage all aspects of the leasing process for shipping containers, including customer relations, contract negotiation, logistics coordination, overseeing container inventory, and supporting the implementation...
-
Customer Care Executive
7 months ago
Dubai, United Arab Emirates Hatchfit Physiotherapy Clinic Full timeHatchfit Physiotherapy Clinic is seeking a dedicated Full-Time Customer Care Executive to join our team in Dubai. **Responsibilities**: - Manage import and export shipping orders from clients or initiated by Customer Service Front Line, covering sea freight, airfreight, and land freight. - Open shipping orders and insert Request for Quotations. Obtain...