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Customer Service Coordinator

4 months ago


Dubai, United Arab Emirates Voxtel Communications DMCC Full time

Looking for a customer service coordinator based in UAE with at least 3 years of experience and specializing in ELV industry.
- Achieve organizational goals while adhering to standards and best practices.
- Supervise current projects and coordinate all team members to keep workflow on track by doing backend activities.
- Coordinate internal and external resources, ensuring that projects remain within scope, schedule, and budget.
- Communicate with clients to identify and define project requirements, scope and objectives.
- Plan and manage team goals, project schedules and new information.
- Manage project-related paperwork by ensuring all necessary materials are current, properly filed and stored.
- Present a customer friendly face to the customer with exemplary service management.
- Ticket management.
- Weekly and monthly reports.

**Required skills and Qualifications**:

- Three or more years of experience in project coordination.
- Experience in coordinating teams and clients.
- Proven success in a corporate setting, working with all levels of management.
- Strong written, verbal, and presentation skills.

Pay: AED3,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Diploma (preferred)

**Experience**:

- ELV industry: 3 years (preferred)

**Location**:

- Dubai (required)

Application Deadline: 27/06/2024