Front Office Supervisor

6 months ago


Fujairah, United Arab Emirates Al Bahar Hotel & Resort Full time

**Job description**
- Supervise daily shift process ensuring all team members adhere to standard operating procedures.
- Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
- Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
- Maintains a friendly, cheerful and courteous demeanor at all times.
- Ensure outstanding customer care at all times.
- Cross Check all billing instructions are correctly updated.
- Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
- Assist all departments in servicing the guests during high volumeperiods.
- Performs other duties as assigned, requested or deemed necessary by management.

**Salary**: AED2,000.00 - AED2,500.00 per month

Ability to commute/relocate:

- Fujairah: Reliably commute or planning to relocate before starting work (required)



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