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Customer Support Executive

4 months ago

Dubai, United Arab Emirates Yougotagift Full time

**Responsibilities**:

- Resolving day-to-day customer complaints by ensuring highest levels of customer support and ensuring expectations are met in a timely and professional manner.
- Monitor the performance of all customer-related operations and provide progress and status reports.
- Collaborate with other Customer support professionals to improve customer Experience.
- Assisting other departments on small administration tasks.
- Maintain full working knowledge of all functions within department.

**Requirements**:
**Desired Skills and Experience**:

- Fluent in Arabic and English is a must both verbal and written
- Education: University graduate
- Good knowledge and use of Microsoft Office
- Experience: minimum 1-year experience.
- Excellent writing, communication, and time management skills

**Benefits**
- Competitive Benefit Package to be discussed upon shortlisting
- Private Health Insurance
- Pension Plan If applicable
- Paid Time Off
- Training & Development