Front Office and Operations Executive

1 month ago


Dubai, United Arab Emirates SkillsHQ child Skills development LLC Full time

**Job Title**: Front Office Executive - Child Skills Development Center

**Location**: Motor City, Dubai

**Role Overview**:
**Key Responsibilities**:

- **Customer Interaction & Assistance**:

- Greet and assist parents, children, and visitors, providing detailed information on our programs (S.A.M. Singapore Maths, S.A.E. English, piano classes).
- Guide parents through the enrollment process, conduct parent briefings, answer queries, and address any immediate concerns related to the center’s offerings.
- Schedule consultations or assessments as needed and facilitate communication between parents and instructors.
- **Invoicing & Payments**:

- Prepare and manage invoices for all enrollments, ensuring accuracy and timely issuance.
- Process payments and maintain accurate records of transactions.
- Follow up on any outstanding payments and respond to customer billing inquiries.
- **Social Media & Marketing Support**:

- Assist in creating and scheduling social media posts, sharing updates, and promoting events to maintain an active online presence.
- Engage with social media followers, respond to online inquiries, and contribute ideas for content relevant to parents and the local community.
- **Front Desk & Administrative Support**:

- Handle scheduling, attendance tracking, and inventory management for supplies, ensuring a well-equipped environment.
- Support daily operations by coordinating with instructors and providing general administrative assistance.
- **Support for Center Operations**:

- Collaborate with the Center Manager and staff to ensure a seamless experience for children and parents.
- Assist in organizing events, workshops, and open days, coordinating logistics, and preparing materials.

**Qualifications & Skills**:

- Degree in Maths/Business, Marketing, or Education is a must.
- **Mandatory**: 1+ year of experience in a UAE school or after-school education/activity center.
- **Mandatory**: Native or near-native fluency in English, with excellent communication skills.
- Familiarity with invoicing and payment processes, with attention to accuracy and record-keeping.
- Basic knowledge of social media platforms and interest in supporting content creation.
- Organized, dependable, and able to multitask in a fast-paced environment.

**Salary**: Competitive, based on experience.

Pay: AED2,500.00 - AED4,000.00 per month

Application Question(s):

- Are you proficient in creating content for social media marketing and running Campaigns?

**Experience**:

- Similar UAE Educational Institute: 2 years (required)

**Language**:

- English Fluently (required)

**Location**:

- Dubai (required)


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