Regional Recruitment Manager

7 days ago

Abu Dhabi, United Arab Emirates Foreign & Commonwealth Office Full time

Job Description (Roles and Responsibilities)

**Main purpose of job**:
The Regional Recruitment Manager is an exciting role in the MENA HR Hub, which is located at the British Embassy in Abu Dhabi. The incumbent will effectively lead and manage a team of regional recruitment staff, to provide SME support and guidance across the full recruitment life cycle, to British Embassies and Consulates in the Middle East & North Africa region in the recruitment of Country Based staff.

The Regional Recruitment Manager is responsible for the oversight, and successful delivery of, all recruitment processes. The Recruitment Manager will also play a vital role in driving continual improvement of recruitment processes by implementing global recruitment best practice across the region, which are also locally appropriate. As regional expert, the Regional Recruitment Manager will manage high-level engagement with senior stakeholders and partners in the region. The role will also need to provide HR advisory support to assigned Posts. An essential for the jobholder is being an excellent team player with strong communication and customer service skills.

The role reports into the Deputy Head Regional HR, closely working with stakeholders across the network and with HR policy leads, to contribute towards, develop and manage HR recruitment policies and processes, which are aligned to global best practise.

Roles and responsibilities / what will the jobholder be expected to achieve:
**Recruitment Service delivery**
- Overall ownership and effective and efficient delivery of the highest quality recruitment services to the region within the agreed SLAs/KPIs
- Advise and guide hiring managers on the recruitment process giving inputs for successful high quality recruitment service
- Carry out job evaluations (Job Evaluation and Grading System) for vacancies within the region.
- An element of the job will also focus on HR Advisory providing advisory support to assigned Posts across the employee Life cycle.
- Lead on recruitment projects and initiatives as Regional Lead working closely with stakeholders in UK and across the FCDO network

**Stakeholder Management**
- Build strong and collaborative relationships with Posts by actively engaging with relevant stakeholders and Hiring Managers on recruitment-related matters.
- Ensure that very high engagement levels with all key customers are established and maintained to effectively understand and manage customised recruitment campaigns and other challenges
- Working with necessary recruitment vendors
- Conduct workshops to build hiring manager capability across the region
- Collaborate with peers from other HR Hubs to drive consistency and process improvement

**Team Management**
- Engage, motivate, develop and line manage the Recruitment Officers to effectively deliver the recruitment requirements for the region within the defined SLA.
- Manage the recruitment team effectively on day-to-day operational matters, delegate work equally, and support to team members when required for hard to fill positions, queries on processes and procedures.
- Keep the team updated on any policy developments and changes in order to create awareness within them and effective delivery of policy guidance.

**Management Information Systems and reporting**
- Ensure effective and optimum use of the recruitment software by the team
- Effective management of Recruitment MIS, mailboxes and trackers
- Timely reporting of the SLA, KPIs and any other reports required
- Conduct regular quality checks
- Work on creating dashboards for recruitment MI

**Resources managed** (staff and expenditure)**:

- Line Management of three Recruitment Officers

**Language requirements**:
**Language**:English** - fluency in written and spoken - essential

**Desirable**:Arabic** - fluency in written and spoken - desirable

Any other language spoken within the MENA region - desirable

Essential qualifications, skills and experience
- Minimum five (5) years of demonstrated full life cycle recruitment experience required, preferably in a fast-paced, high volume environment.
- Experience in line managing staff, proven experience building capability for own team.
- Experience working with applicant tracking systems such as WCN, Taleo, iCIMS or Oracle based software (a high degree of IT technical skills is required)
- Excellent oral and written communication skills in English
- Ability to work with people at all levels of seniority in an international environment and within a fast paced, results oriented organisation.
- Able to adapt to a quick changing and evolving policy framework, and present solutions in an autonomous and efficient manner.
- Excellent interpersonal skills, collaboration and team management skills.
- Ability to handle confidential employee issues/information and interact with employees in a professional and sensitive manner at all times.
- The ability to travel, and obtain any required visas, within the region

Desirable qual

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