Hub Retail Manager

2 weeks ago


Dubai, United Arab Emirates L'Oreal Full time

**Deliver Brand Retail Excellence at Hub level on Brand, Product and service to achieve business objectives**

**Manage, Develop, train and coach Beauty Advisors to deliver outstanding brand experience and customer service to passengers**

**Guarantee Brand Image**:

- Provide Field feedback on products, learning methods, services, and innovation
- Ensure installations are in line with the guidelines and follows up on the results
- Implement visual results, orders, and planograms with visual and retail merchandisers
- Implement the guidelines of the annual brand animation plan

**Drive and Monitor Performance**:

- Track Sell out KPIs to maximize selling opportunities on the brand
- Participate in POS growth acceleration plan

**Manage and Coach BAs and Promoters**
- Monitor BA Performance
- Motivate BA to use My Beauty Club on a regular basis
- Support BA in the Onboarding phase

**Train**:

- Adapt learning material to local specificities and provide field feedback to Retail Education Team to adapt the material
- Execute education programs in line with brand strategy and business objectives to ensure Retail and Service excellence
- Provide expertise on brands, products, selling methods and service
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