Call Centre Team Leader

We are looking for a dynamic personality who can motivate their team to achieve team target and maintain a positive environment as a Outdoor Sales Team Leader. Sales Team Leader are responsible for leading sales teams to reach sales targets. They are primarily tasked with training team members, setting quotas, evaluating, and adjusting performance, and...

**Role**: Team Leader - Call Center **Department**: Call Centre **Reports To**: Call Center Customer Service Manager **Salary**: AED 3500 - 4k **Job Purpose**: A call center team leader has a team of other call center operators which manages, directs and controls to ensure that they meet up with targets and perform their duties according to laid down...

**Real Estate/BPO/Banking/Finance/Collections agency industry sectors.**_ **Job Brief** The role of the Team Leader is to lead, manage, engage, and develop a team of telephony advisors who provide front line sales and support to our guests or travel agent partners. This role is key in supporting the delivery of the company key performance targets and the...

We are seeking a dynamic and motivated individual to join our team as a Call Center Team Leader. In this role, you will be responsible for leading and guiding a team of customer service representatives in handling both inbound and outbound calls. Your primary objective will be to ensure the team delivers exceptional customer experiences, meets performance...

__ - Work closely with the team, motivating and coaching them - Hosting 1-2-1’s and team meetings - Keeping up to date with business development and new product lines - Manage day-to-day line activities, prioritize and make risk/impact assessments within existing processes and procedures towards achieving SLAs - Ensure training and development plans are...

__ - Work closely with the team, motivating and coaching them - Hosting 1-2-1’s and team meetings - Keeping up to date with business development and new product lines - Manage day-to-day line activities, prioritize and make risk/impact assessments within existing processes and procedures towards achieving SLAs - Ensure training and development plans are...

We are looking for Team Leader who is able to manage the calling team. A Team Leader, who is often known as a supervisor or a team manager, is responsible for managing a team of Advisors. This team would typically consist of 8-12 Advisors, helping them to meet targets while reviewing performance and coaching them also. A full list of duties, including...

We are GCH Human Resource currently hiring for one of our reputed leading developers in Dubai Location **Designation: Team Leader Contact Center** **Experience: 4 to 5 Years of exp in Contact Center** **Preferably Arabic speakers** **Location: Dubai** **Responsibilities**: - To ensure the effective and efficient running of the Call Centre. - To ensure...

We are GCH Human Resource currently hiring for one of our reputed leading developers in Dubai Location **Designation: Team Leader Contact Center** **Experience: 4 to 5 Years of exp in Contact Center** **Preferably Arabic speakers** **Location: Dubai** **Responsibilities**: - To ensure the effective and efficient running of the Call Centre. - To ensure...

**Job Summary**: **Key Responsibilities**: - Lead, coach, and motivate call centre teams to achieve performance targets. - Conduct performance evaluations and develop training plans to enhance team capabilities. - Foster a positive work environment that promotes teamwork and employee engagement. - Manage day-to-day call centre activities, ensuring smooth...

**Job description**: Charterhouse is working with an established organisation in Dubai, who is looking to hire Contact Centre Agents and Team Leaders to support their expanding business. **About the role** You will also be responsible for certain account enquiries, customer complaints, as well as support issues and responding accordingly. All queries must...

We are looking for a Call Center Team Leader for our client in Dubai. - Responsible to handle teams of customer service agents and call center agents - Coach their team on quality parameters, call center and customer service skills - Strong understanding of Call Center Operations and standards - Manage and ensure adherence of the defined work schedule -...

**Job Purpose** A call center team leader has a team of other call center operators which manages, directs and controls to ensure that they meet up with targets and perform their duties according to laid down instructions and guidelines. Team leaders working in call centers also have the role of training their team members and reviewing their performances...

Location : DubaiCall Centre - 1 bilingual (English & Arabic) - With call center background * Following are the terms: - Contract Duration Temporary role - 5 months contract - AED 5,000 - 6,000 per month - 6 days a week / shift timings **Key Responsibilities**: - Answer inbound calls and make outbound calls to customers in a professional and courteous...

We are looking for Experience **Arabic Call Centre Agent** Preferred : Arabic Speaker **Duties & responsibilities** - Answer incoming calls promptly and professionally, addressing customer inquiries, requests, and complaints. - Efficiently take orders from customers over the phone, ensuring all necessary details are accurately captured. - Confirm order...

**JOB SUMMARY / PURPOSE** To ensure the smooth operations of the Call Centre which is engaged to understand the customer concern & to convey/transfer the same to the operation team or relevant department. A customer service executive will act as a liaison, provide product/services information, and resolve any emerging problems that our customer might face...

**POSITION**: Call Centre Executive **SALARY**: AED 2000 ~AED 2300 **GENDER**: Females **REQUIREMENTS**: - At least 2 years experience in a call centre in UAE, preferably in a healthcare facility. - Ability to work under pressure without compromising quality standards. - Excellent communication skills in the English language. - Has experience in selling...

**POSITION**: Call Centre Executive **SALARY**: AED 2000 ~AED 2300 **GENDER**: Females **REQUIREMENTS**: - At least 2 years experience in a call centre in UAE, preferably in a healthcare facility. - Ability to work under pressure without compromising quality standards. - Excellent communication skills in the English language. - Has experience in selling...

**POSITION**: Call Centre Executive **SALARY**: AED 2000 ~AED 2300 **GENDER**: Females **REQUIREMENTS**: - At least 2 years experience in a call centre in UAE, preferably in a healthcare facility. - Ability to work under pressure without compromising quality standards. - Excellent communication skills in the English language. - Has experience in selling...

Emirates Hospitals Group is looking for Call Centre Agents to join our iCare Clinics **Job Types**: Full-time, Permanent **Education**: - Bachelor's (preferred) **Experience**: - Call Centre Agent: 3 years (preferred)