Marketing Communications Manager

1 week ago

Ras alKhaimah, United Arab Emirates Talent Pal Full time

**Company Description**

We bring to you and your family an Arabian hospitality at its finest with an atmosphere
of pure luxury and magic. It is in **Marjan Island Resort & Spa, managed by Accor**
that you will find the best of both worlds, a luxury 5- star establishment standards and
a canvas of true Arabian tradition.

**Main Duties**:
**Administration**
- Develops a public relations program for the hotel based on its marketing goals. Liaises with Marketing in targeting specific markets and developing the public relations strategies to reach these markets
- Develops media contacts, plans press conferences and other press activities. Acts as hotel’s liaison with media to promote good publicity and counteract bad publicity.
- Develops and organizes promotional activities, coordinates with departments concerned; invites VIPs and media to promotional activities; prepares and issues press releases
- Establishes sales leads from the study of magazines, newspapers and form personal contacts; coordinates sales leads with Banqueting and Sales Departments
- Disseminates corporate press releases to appropriate local trade and consumer media
- Establishes a program for sending promotional news to trade publications on a regular basis releases covering special events, promotions, etc.
- Prepares promotional press releases on personalities among guests and employees of the hotel and on newsworthy events in the hotel
- Provides information to other departments on activities within and outside the hotel which may be useful when dealing with guests
- Accepts clients and media complaints, requests, and inquiries and coordinates handling with departments concerned
- Coordinates all activities with the Sales Manager
- Maintains good public relations by extending personalized service to VIPs. e.g. following up on reservations for VIPs, assisting in greeting VIPs and groups upon their arrival, sending welcome letter to VIP guests
- Coordinates guest lists and invitations for VIP receptions, luncheons, dinners, etc.
- Maintains clipping files pertaining to the hotel(s) based on daily perusal of the media and provides same to General Manager, other departments, other hotels, corporate public relations, as appropriate
- Maintains mailing list/contact file
- Maintains hotel photo file
- Liaises with Human Resource Manager on matters affecting corporate image
- Develop hotel gifts and giveaways
- Builds profile within local market place through attendance at various events and local market place
- Co-ordinates hotel photography when required
- Monitors awareness of competitor activities and use information when developing strategies
- Plans and coordinates sponsorship activities.
- To supervise the maintenance of a mailing list consisting of a record of former and existing clients of the hotel.
- To organize regular visits by professional persons from the media and members of the trade to the hotel.
- To present a summary of visits to the General Manager and Director of Sales & marketing on a regular basis.
- To attend all official functions as a representative of the hotel.
- To greet all VIP guests of the hotel.
- To ensure that stationary and printed items are standardized and conforms to the Pullman standards.
- To closely coordinate social events in the hotel.
- To closely observe matters pertaining to PR activities of the hotel and other hotels (competitors) on a regular basis.

**Customer Service**
- Ensures the delivery of brand promise and provides exceptional service at all times to the guests.
- Provides excellent service to internal customers in other departments as appropriate.
- Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
- Maintains positive guest and colleague interactions with good working relationships.

**Operational**
- Ensuring that all operating standards comply with Company and Hotel Policies and Procedures and standards.
- Writing and updating the Departmental Operations Manual.
- Ensuring that all room targets are met.
- Ensuring strategic market influx

**Other Duties**
- Compete against a standard of excellence by setting high performance standards and pursuing aggressive goals
- Strive for constant improvements and takes responsibility for achieving business results and persevere despite obstacles
- Diagnose problems and thoroughly analyze information to guide decision making
- Evaluate and assimilate critical information when reaching conclusions and make logical, competent decisions
- Build and maintain positive relationships with all internal customers and guests in order to exceed their needs
- Take action to address these needs in order to exceed their expectations
- Create a positive hotel image in every interaction with internal and external customers
- Adhere to hotel brand standards
- Maintain a high level of product and service knowledge in order to explain and sell s

  • Marketing Communications Manager

    1 week ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Talent Pal Full time

    Company DescriptionWe bring to you and your family an Arabian hospitality at its finest with an atmosphereof pure luxury and magic. It is in Marjan Island Resort & Spa, managed by Accorthat you will find the best of both worlds, a luxury 5- star establishment standards anda canvas of true Arabian tradition.Main Duties:Administration Develops a public...

  • Coordinator - Office of Marketing and Communications

    3 weeks ago

    Ras al-Khaimah, United Arab Emirates American University of Ras Al Khaimah Full time

    **Job Title**: **Coordinator - Office of Marketing and Communications**: **Job Summary**: To coordinate various requirements for the Office of Marketing and Communications, provide administrative support and assistance, manage university gift items requisitions and support marketing content writing. **Coordinator - Office of Marketing and...

  • Coordinator - Office of Marketing and Communications

    1 week ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates American University of Ras Al Khaimah Full time

    Job Title:Coordinator - Office of Marketing and Communications:Job Summary:To coordinate various requirements for the Office of Marketing and Communications, provide administrative support and assistance, manage university gift items requisitions and support marketing content writing.Coordinator - Office of Marketing and CommunicationsAmerican University of...

  • Community Manager

    4 weeks ago

    Ras al-Khaimah, United Arab Emirates RAK Properties Full time

    The Role **Job Objective**: The role will be responsible for managing all aspects of the community, including resident relations, property maintenance, and community events. The Community Manager will play a vital role in ensuring a positive and thriving environment for all residents and visitors. Key Responsibilities: - Developing and managing strategic...

  • Community Manager

    2 days ago

    Ras al-Khaimah, United Arab Emirates RAK Properties Full time

    The Role **Job Objective**: The role will be responsible for managing all aspects of the community, including resident relations, property maintenance, and community events. The Community Manager will play a vital role in ensuring a positive and thriving environment for all residents and visitors. Key Responsibilities: - Developing and managing strategic...

  • Tiktok Community Manager

    1 week ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Star Dream Media LLC Full time

    Our community Manager will:Be responsible for TikTok community management, maintain a good community vibe and deal with the issues in TikTok (online) communityFollow up live-streamers, help to deal with issues raised by streamers; organize regular PK/ live matchOrganize regular event on TikTok communityResult oriented; be responsible for KPIRespond to...

  • Community Manager

    1 week ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates RAK Properties Full time

    The RoleJob Objective: The role will be responsible for managing all aspects of the community, including resident relations, property maintenance, and community events. The Community Manager will play a vital role in ensuring a positive and thriving environment for all residents and visitors.Key Responsibilities: Developing and managing strategic...

  • PR & Communication Manager

    1 month ago

    Ras Al Khaimah, United Arab Emirates RAK Properties Full time

    The Role Job Objective: The PR and Communications Manager plays a pivotal role in shaping the public perception of RAK Properties. With the increasing importance of consistent messaging and the current gap in Arabic copywriting, this role ensures that our brand image is enhanced, stakeholder communications are managed effectively, and our messaging resonates...

  • Pr & Communication Manager

    4 weeks ago

    Ras al-Khaimah, United Arab Emirates RAK Properties Full time

    The Role Job Objective The PR and Communications Manager plays a pivotal role in shaping the public perception of RAK Properties. With the increasing importance of consistent messaging and the current gap in Arabic copywriting, this role ensures that our brand image is enhanced, stakeholder communications are managed effectively, and our messaging resonates...

  • PR & Communication Manager

    3 weeks ago

    Ras Al Khaimah, United Arab Emirates RAK Properties Full time

    The Role Job Objective: The PR and Communications Manager plays a pivotal role in shaping the public perception of RAK Properties. With the increasing importance of consistent messaging and the current gap in Arabic copywriting, this role ensures that our brand image is enhanced, stakeholder communications are managed effectively, and our messaging resonates...

  • PR & Communication Manager

    1 week ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates RAK Properties Full time

    The Role Job Objective: The PR and Communications Manager plays a pivotal role in shaping the public perception of RAK Properties. With the increasing importance of consistent messaging and the current gap in Arabic copywriting, this role ensures that our brand image is enhanced, stakeholder communications are managed effectively, and our messaging resonates...

  • Marketing Manager

    1 week ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hilton Full time

    As a Marketing Manager, the position entails managing a wide range of Marketing & PR processes and projects. The Marketing Manager interacts with sales, product development, and customer service departments to ensure that the collateral and other communications channels including PR reflect brand of the company accurately. The Marketing Manager also performs...

  • Marketing Manager

    1 week ago

    Ras al-Khaimah, United Arab Emirates Elevate Project Management Full time

    Urgent Hiring We're looking for responsible and reliable Marketing manager **Role Description** This is a full-time on-site role for a Marketing Manager at Elevate Project Management. The Marketing Manager will be responsible for developing and executing marketing strategies to promote our services, conducting market research and analysis, creating...

  • Marketing Manager

    2 weeks ago

    Ras al-Khaimah, United Arab Emirates Marjan Island Resort & Spa - Managed by ACCOR Full time

    Company Description We bring to you and your family an Arabian hospitality at its finest with an atmosphere of pure luxury and magic. It is in Marjan Island Resort & Spa, managed by Accor that you will find the best of both worlds, a luxury 5- star establishment standards and a canvas of true Arabian tradition. "Why work for Accor? We are far more than a...

  • Marketing Manager

    2 weeks ago

    Ras al-Khaimah, United Arab Emirates AccorHotel Full time

    Company Description We bring to you and your family an Arabian hospitality at its finest with an atmosphere of pure luxury and magic. It is in **Marjan Island Resort & Spa, managed by Accor** that you will find the best of both worlds, a luxury 5- star establishment standards and a canvas of true Arabian tradition. "Why work for Accor? We are far more than...

  • Tiktok Community Manager

    2 months ago

    Ras al-Khaimah, United Arab Emirates Star Dream Media LLC Full time

    **Our community Manager will**: Be responsible for TikTok community management, maintain a good community vibe and deal with the issues in TikTok (online) community Follow up live-streamers, help to deal with issues raised by streamers; organize regular PK/ live match Organize regular event on TikTok community Result oriented; be responsible for...

  • Business Development Manager

    1 week ago

    Ras al-Khaimah, United Arab Emirates tior marketing operations management Full time

    **Job Title: Business Development Manager** **Location**: Ras Al Khaimah **Job Type**: Full-time **Responsibilities**: - Develop and implement strategic business development plans to achieve company objectives. - Conduct feasibility studies, project reports, and business plans to assess potential growth opportunities. - Analyze market trends and conduct...

  • Assistant Marketing Manager

    3 weeks ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Assistant Marketing Manager An Assiatnt Marketing Manager will will play a crucial role in developing and implementing the annual marketing plan, driving key objectives, current initiatives and relevant marketing activities relating directly to the cluster. The role will be responsible for leading the cluster's marketing team and ensuring the department...

  • Assistant Marketing Manager

    4 weeks ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    An Assiatnt Marketing Manager will will play a crucial role in developing and implementing the annual marketing plan, driving key objectives, current initiatives and relevant marketing activities relating directly to the cluster. The role will be responsible for leading the cluster’s marketing team and ensuring the department performs an integral role in...

  • Assistant Marketing Manager

    1 week ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hilton Full time

    Assistant Marketing ManagerAn Assiatnt Marketing Manager will will play a crucial role in developing and implementing the annual marketing plan, driving key objectives, current initiatives and relevant marketing activities relating directly to the cluster. The role will be responsible for leading the cluster's marketing team and ensuring the department...