Client Services Business Operations
6 months ago
Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.
**Join Visa: A Network Working for Everyone.**
**Job Description**:
As a manager in the Business Operations & Strategy team, you will play an important role in driving the strategy and supporting day-to-day operations of the CEMEA Client Services (CS) organization. A significant focus for this role will be data analysis &reporting that will be used by the CEMEA Leadership Team to help inform decisions and run the business and supporting key initiatives to improve CS performance. Although this is not a client-facing role, this person will work directly with client-facing teams on various projects, communications, and other initiatives. This is an individual contributor role, but may be responsible for leading project teams.
**Responsibilities**:
- Design, maintain, and govern key performance metrics, reports, and dashboards for multiple stakeholder groups, including executive leadership and internal partners.
- Evolve and maintain the forecasting model, tracking actuals against forecast.
- Collaborate closely with Finance and People Business Partners to monitor financials and workforce planning.
- Lead and support process improvement initiatives, contributing to enhanced CS performance.
- Support CEMEA CS Leadership Team with key initiatives, projects, and task forces.
- Promote services offered by CEMEA CS and encourage the use of Value-in-Kind (VIK), including the development and documentation of key VIK use cases.
- Assist with the creation of executive presentations.
- Develop and support regional communications for teams and internal partners.
- Contribute to the team's evolution, delivering against the agreed vision and roadmap.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
**Qualifications**:
- Bachelor’s Degree with 5+ years of work experience, or an Advanced Degree with 3+ years of experience.
- Strong analytical and problem-solving skills, attention to detail, and ability to manage multiple priorities.
- Strong verbal, written, presentation, and interpersonal skills.
- Experience working in a consultancy and payments industry knowledge are preferred.
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
-
Hdnu Business Operations
3 months ago
Dubai, United Arab Emirates Gas Power Lean & Business Operations Full time**Job Description Summary**: Leads operationalization of the HDNU Lean & Business Operations Strategy, through prioritization and execution of Lean Initiatives and a One-Team approach that leads to business systemic transformation and evolution. Works closely with a highly cross functional team to identify inefficiencies and foster a continuous improvement...
-
Operation Manager
3 months ago
Dubai, United Arab Emirates Dyarco For Operations Services Full timeEnsure all operations are carried out in an appropriate, cost-effective manner - Improve operational management systems, processes, and best practices - Plan inventory and oversee materials and equipment efficiency - Handle client calls and inquiries effectively. - Formulate strategic and operational objectives for the organization. - Perform quality...
-
Client Service Executive
6 months ago
Dubai, United Arab Emirates HSJB BUSINESS CONSULTING Full time**Client Servicing Executive Responsibilities**: - Cultivating solid relationships with clients through the provision of exceptional after-sales service. - Creating a positive onboarding experience for new clients. - Identifying ways to overcome clients' initial dislike of company products. - Maintaining an accurate record of all existing and potential...
-
Building Operations Skilled Services
6 months ago
Dubai Knowledge Village, United Arab Emirates Building Operations Skilled Services Full timeBuilding Operations Skilled Services is hiring following technicians for an ongoing project in Sharjah Muweulah Helpers x 25: - 1400 Steel fixers x 10, Tile & plaster Masons x 10, Steel fixers x 10, Wall painters x 10, Plumbers x 10, Carpenters x 05: - 1800 salary for each Alluminium fitter x 05, Ac technician x 05 Ductman x 10 Pipe fitters x...
-
Client Relationship Manager
6 months ago
Dubai, United Arab Emirates Creststar Business services Full timeWe are looking for a **Client Relations Manager to create and nurture long-term relationships with customers.** You will **resolve any issues that arise to ensure customers are satisfied with our** services. In this role, you should be an excellent communicator who’s able to grasp customer needs and brainstorm ways to fulfill them. **Client Relations...
-
Business Consultant
6 months ago
Dubai, United Arab Emirates Trifecta Business Services Full timeRequirements: - 3 + years of experience is required -Fluency in English is required. -proficiency in Arabic and/or Russian/European language is a plus. **Salary**: 5000 - 10000 per month (depending on experience, expertise and skills) **Responsibilities**: - Responsible for business set-ups in UAE (Mainland, free zone and offshore ). - Responsible for...
-
Business Secretary
6 months ago
Dubai, United Arab Emirates DIBN Business Services Full time**Job Title: Business Secretary** **Company: Devotion Corporate Service** **Location: Dubai, UAE** **Experience: 1-2 years of UAE experience** **About Devotion Corporate Service**: Devotion Corporate Service is a leading corporate solutions provider based in the UAE, committed to delivering high-quality services to businesses across various industries....
-
HR & Operations Manager
1 week ago
Dubai, United Arab Emirates Experts Business Services Full time**About Us**: Reliable Experts Corporate Services is a trusted provider of corporate solutions in Dubai, specializing in business setup, visa processing, PRO services, and more. We are committed to excellence, innovation, and customer satisfaction. Join our team and play a key role in our continued growth and success. **Position Overview**: **Key...
-
Business Setup
6 months ago
Dubai, United Arab Emirates Tamimi Consulting Full timeTo provide high quality management and business consulting services to our local and international clients in setting up their businesses in the UAE, as well as to coordinate and handle their administrative and operational requirements post establishment of their companies, and throughout their operational cycle. Client Services Administrator is required to...
-
Client Service Executive
6 months ago
Dubai, United Arab Emirates HSJB BUSINESS CONSULTING Full time**Responsibilities**: - Serve as the main point of contact for assigned clients, addressing their inquiries, and providing timely resolutions to issues. - Build and maintain strong, long-lasting client relationships through regular communication and meetings. - Understand clients' needs and objectives, and collaborate with internal teams to develop tailored...
-
Client Service Executive
7 months ago
Dubai, United Arab Emirates Pact Employment Services Full timeWe are urgently hiring for **HR Client Service Executive** Position - HR Client Service Location: Dubai - Should have experience in HR, VISA processing, client management and business development. - Proven business development and lead generation skills - UAE Market Knowledge - UAE Driving License is mandatory
-
Operations Executive
6 months ago
Dubai, United Arab Emirates Avyanco Business Consultancy Full time**URGENT HIRING: OPERATIONS EXECUTIVE (BUSINESS SETUP COMPANY)** **Key Responsibilities**: - **Team Leadership**: - Lead, mentor, and motivate operational teams to achieve high performance. - Foster a collaborative and results-oriented work environment. - **Process Optimization**: - Evaluate and refine operational processes to enhance efficiency and...
-
Client Service Executive
1 day ago
Dubai, United Arab Emirates K4 Technical Services Full time**Key Responsibilities**: **Client Relationship Management**: - Serve as the primary point of contact for clients, ensuring their inquiries and concerns are addressed promptly and professionally. - Build and maintain strong, long-term relationships with clients to foster loyalty and repeat business. - **Service Coordination**: - Oversee the scheduling and...
-
Client Relationship Executive
6 months ago
Dubai, United Arab Emirates Shuraa Business Setup Full time**Company Profile**: Shuraa head-quartered in Dubai is a Management Consultancy, operating for over 20 years in UAE. We serve our clients with all their business set up requirements ranging from issuance of trade license, to accounting services, legal services, recruitment and so on. This serves as a one-stop shop solution to our clients. Over the period, we...
-
Client Coordinator/ Operation Executive
6 months ago
Dubai, United Arab Emirates Flying Colour Business Setup Services Full timeResponsibilities: - Identify and assess clients’ needs to achieve satisfaction. - Regular updates to clients needs to be sent across. - Build sustainable relationships and trust with clients accounts through open and interactive communication. - Provide accurate, valid and complete information by using the right methods/tools. - Will Be responsible to...
-
Operations Manager
6 months ago
Dubai, United Arab Emirates Enrich Ventures Business Setup Services Full time**Position Overview**: - We are seeking a highly skilled and motivated Operations Manager to oversee and streamline the day-to-day operations of our business setup and visa services division. The Operations Manager will play a pivotal role in ensuring operational efficiency, optimizing processes, and delivering exceptional service quality to our...
-
Operations Manager
6 months ago
Dubai, United Arab Emirates Enrich Ventures Business Setup Services Full time**Position Overview**: - We are seeking a highly skilled and motivated Operations Manager to oversee and streamline the day-to-day operations of our business setup and visa services division. The Operations Manager will play a pivotal role in ensuring operational efficiency, optimizing processes, and delivering exceptional service quality to our...
-
Accounts Operation Executive
1 month ago
Dubai, United Arab Emirates Experts Business Services Full time**Job Overview**: **Key Responsibilities**: **Accounting Duties** - Manage daily accounting functions, including processing invoices, tracking expenses, and reconciling accounts. - Maintain accurate and organized financial records, ensuring all transactions are recorded properly. - Oversee accounts payable and receivable, handling vendor payments and...
-
Business Development Lead
3 months ago
Dubai, United Arab Emirates Aconit Business Solutions Full time**About Us**: Aconit Business Solutions FZE is an ambitious startup specializing in Executive Search, Recruitment, and Business Consulting. We’re making our mark in the UAE and Middle Eastern market with innovative, tailor-made solutions that help businesses succeed. But there’s something we’re missing - **YOU!** We are looking for a trailblazing...
-
Business Setup English Speaker
2 months ago
Dubai, United Arab Emirates Future Vision Business Services Full time**Responsibilities**: - Strong knowledge of UAE all jurisdictions, i.e., Dubai Mainland, Free Zones, Offshore, etc. - Structuring high-impact solutions for clients in business setup and company formation - Facilitating and participating in meetings with key client stakeholders to develop an understanding of their business - Generating awareness of the...