Operations & Client Relations Executive

4 days ago


Dubai, United Arab Emirates EZONE Corporate Services Provider LLC Full time

**Responsibilities**:

- **Client Assistance & Advisory**:

- Assist clients with bank account opening by offering clear guidance and support.
- **Client Relationship Management**:

- Identify opportunities to deliver added value through cross-selling and upselling relevant EZONE services.
- **Solutions-Driven Service Delivery**:

- Adopt a solutions-oriented approach to servicing clients, addressing their issues efficiently and effectively.
- Be proactive in resolving challenges, ensuring clients receive seamless support throughout their business setup journey.
- **Application Coordination**:

- **Support Services**:

- Coordinate the delivery and collection of documents, including managing courier services as needed.
- Provide support to the Public Relations Officer (PRO) in completing essential government and licensing procedures.
- Request invoices from the Accounts Team for client-related transactions.
- **Client Issue Resolution**:

- Address client concerns swiftly and professionally, ensuring a positive resolution.
- **Campaign Participation**:

- Actively participate in company campaigns, promotions, and initiatives to drive service awareness and client engagement.
- **Team Collaboration**:

- Relieve and support the Admin Team during leave periods or when required.
- Provide additional support to the Sales and Operations Teams as needed.

**Key Skills and Requirements**:

- Strong interpersonal and communication skills.
- Solutions-driven mindset with a client-centric approach to problem-solving.
- Detail-oriented with excellent organizational abilities.
- Proactive problem solver with the ability to work under pressure and manage multiple tasks efficiently.
- Knowledge of business setup processes in the UAE, including trade licenses and visas, is highly desirable.

Join our team and play a pivotal role in supporting entrepreneurs and businesses as they establish and grow their presence in the UAE.

Pay: AED3,500.00 - AED4,500.00 per month

Application Question(s):

- Are you willing to work after hours and some weekends?


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