Client Coordinator/ Operation Executive

7 months ago


Dubai, United Arab Emirates Flying Colour Business Setup Services Full time

Responsibilities:

- Identify and assess clients’ needs to achieve satisfaction.
- Regular updates to clients needs to be sent across.
- Build sustainable relationships and trust with clients accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Will Be responsible to handle 60-70 client profiles.
- Handle client complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of client interactions, process client accounts
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

**Requirements**:

- Proven customer support experience or experience as a Client Service Representative
- Strong interpersonal skills and active listening
- Minimum 4- 5 years of total experience and minimum 1 year of UAE experience preferred.
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively

**Salary**: AED3,500.00 - AED4,000.00 per month

Application Question(s):

- Are You a Commerce Graduate?


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