
Customer Service Officer
3 weeks ago
**Key Responsibilities**:
- Provide exceptional customer service by responding to customer inquiries and resolving issues promptly
- Assist customers with their banking needs, including account management, transactions, and other banking services
- Address customer complaints and ensure they are resolved in a timely manner
- Guide customers on bank products, services, and policies
- Process customer transactions, including deposits, withdrawals, and payments
- Ensure all customer data is entered accurately into the system
- Maintain a professional appearance and conduct when interacting with customers
- Collaborate with other departments to ensure smooth service delivery
- Stay updated on the bank’s products, promotions, and compliance policies
**Qualifications and Skills**:
- UAE National (Emirati) with a **Family Book**:
- High school diploma or higher education in a relevant field
- Previous experience in a customer service role, preferably in banking or financial services
- Excellent verbal and written communication skills in both Arabic and English
- Strong interpersonal skills and a customer-centric approach
- Ability to handle multiple tasks and manage time effectively
- Proficient in Microsoft Office and banking software
**Preferred Qualifications**:
- Previous banking experience is highly desirable
- Knowledge of banking regulations and procedures
Salary :AED 15000
please share CV to 0589221181 if you are male Emirati with prior banking experience.
**Job Types**: Full-time, Permanent
Pay: AED15,000.00 - AED16,000.00 per month
Application Question(s):
- Are you a UAE Natonal
- Do you have UAE Family book
**Experience**:
- customer service: 4 years (required)
- Banking: 3 years (required)
-
Customer Service Agent
4 weeks ago
Dubai, United Arab Emirates Altius Customer Service Full time*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...
-
Customer Service
4 weeks ago
Dubai, United Arab Emirates SMART SERVICE STATION Full timeA reputable company active in the garage and automotive services sector is looking to hire a committed individual with excellent communication skills and experience in a garage environment to join our customer service team. The required qualifications and responsibilities for this position are as follows: **Required Qualifications**: - **Excellent...
-
Customer Service
4 weeks ago
Dubai International City, United Arab Emirates TOP H SERVICE Full timeTop H Cleaning Company is looking for customer service representatives who can handle phone calls effectively. **Responsibilities**: - Answering customer inquiries over the phone and providing necessary technical support and assistance. - Providing high-quality customer service and ensuring customer satisfaction. - Managing and responding to customer...
-
Customer Service Representative
6 days ago
Dubai, Dubai, United Arab Emirates Global Service Full timeGlobal Service Overview:At Global Service, we strive to deliver exceptional customer experiences through our dedicated sales professionals. Our commitment to quality service sets us apart from other retailers.Key Responsibilities:Customer Engagement: Welcome customers warmly, engage in conversations, and offer assistance throughout their shopping...
-
Customer Service Executive
4 weeks ago
Dubai, United Arab Emirates Quality Government Service Center Full time**Job description** - Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. - Strategizing and monitoring the daily activities of customer service operations. - Assisting customer service staff with duties where required. - Training staff in areas of customer service and company policies. -...
-
Customer Service Officer
4 weeks ago
Dubai, United Arab Emirates Jawhara Jewellery Full time**Job Title: Customer Service Officer**: **Location: United Arab Emirates, Dubai**: ***: **Job Overview**: **Key Responsibilities**: - **Customer Service** - Handle customer queries with thorough knowledge of products and services. - Respond to customer requests and inquiries professionally and efficiently. - Resolve technical, large, or complex complaints...
-
Customer Service Officer
3 weeks ago
Dubai, United Arab Emirates M.R.S. Packaging Limited Full time**Company Description** M.R.S. Packaging & Food Service Limited is a customer-oriented company based in Dubai, dedicated to serving the F&B industry in the Middle East for the past 25 years. We supply fun food concession equipment and a variety of other related products and services to various entertainment venues, hotels, restaurants, airports, coffee...
-
Customer Service Officer
4 weeks ago
Dubai, United Arab Emirates Iran Insurance Full timeWe are seeking a highly organized and dedicated Customer Services Officer to provide comprehensive support to our team and delivering exceptional assistance to our clients and executives while maintaining a high standard of organization and professionalism. **Key Responsibilities**: **Customer Service**: Act as the first point of contact for clients and...
-
Customer Service Officer
3 weeks ago
Dubai, United Arab Emirates Feedezo Consulting Full time**Responsibilities**: - Provide detailed information about products, services, and policies. - Resolve customer complaints and issues, escalating when necessary to ensure customer satisfaction. - Maintain accurate and detailed records of customer interactions and transactions. - Follow up with customers to ensure their needs are met and they are satisfied...
-
Customer Service Officer
4 weeks ago
Dubai, United Arab Emirates Zurich Insurance Full time**Job Summary** - Zurich Middle East is part of Zurich Insurance Group, one of the world’s largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Officer....
-
Customer Service Officer
4 weeks ago
Dubai, United Arab Emirates Brinks Global Services Full timeCUSTOMER SERVICE REPRESENTATIVE WITH LOGISTICS BACKGROUND BASIC QUALIFICATIONS: - Bachelor Degree holder - Proficient in oral and written English communication. - Must have at least 3 years of experience in Customer Service & logistics related processes. - Analytical and problem-solving skills. - Showcase proactive attitude & good leadership skills to carry...
-
Customer Service Officer
3 weeks ago
Dubai, United Arab Emirates Kcal Healthy Fast Food Full time**Purpose of the role**: The Client Account (Customer Service) Officer is responsible to handle the accounts of Kcal Meal Plan customers and provide them with efficient customer service. **Key Areas of Responsibilities**: - Provide help and advice to customers about Kcal’s products and services. - Investigate and solve customers' problems whilst working...
-
Customer Service Officer
2 weeks ago
Dubai, United Arab Emirates National Polystyrene Packaging Factory Full timeCOMPANY: CLEENOL MIDDLE EAST GENERAL TRADINGPURPOSE:The purpose of the customer service designation is to ensure exceptional customer satisfaction by addressing inquiries, resolving issues, and providing support to clients. This role plays a crucial part in maintaining positive relationships with customers and promoting the company’s services.QUALIFICATION...
-
Customer Service Officer
5 days ago
Dubai, United Arab Emirates National Polystyrene Packaging Factory Full timeCOMPANY: CLEENOL MIDDLE EAST GENERAL TRADINGPURPOSE:The purpose of the customer service designation is to ensure exceptional customer satisfaction by addressing inquiries, resolving issues, and providing support to clients. This role plays a crucial part in maintaining positive relationships with customers and promoting the company’s services.QUALIFICATION...
-
Customer Service Officer
4 days ago
Dubai, United Arab Emirates MAJID AL FUTTAIM Full timeRoles and responsibilities The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific MAF Mall. This includes the performance management, people management, operational management, and compliance of the customer service team. The role is responsible to drive the standards of customer...
-
Customer Service Officer
1 week ago
Dubai, United Arab Emirates MAJID AL FUTTAIM Full timeRoles and responsibilities The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific MAF Mall. This includes the performance management, people management, operational management, and compliance of the customer service team. The role is responsible to drive the standards of customer...
-
Customer Service Officer
1 week ago
Dubai, United Arab Emirates MAJID AL FUTTAIM Full timeRoles and responsibilities The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific MAF Mall. This includes the performance management, people management, operational management, and compliance of the customer service team. The role is responsible to drive the standards of customer...
-
Customer Service Officer
1 week ago
Dubai, United Arab Emirates MAJID AL FUTTAIM Full timeRoles and responsibilitiesThe position is responsible forsupporting overall execution and delivery of the bespoke CustomerService program in a specific MAF Mall. This includes theperformance management, people management, operational management,and compliance of the customer service team. The role isresponsible to drive the standards of customer service and...
-
Customer Service Officer
1 week ago
Dubai, United Arab Emirates MAJID AL FUTTAIM Full timeRoles and responsibilitiesThe position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific MAF Mall. This includes the performance management, people management, operational management, and compliance of the customer service team. The role is responsible to drive the standards of customer service...
-
Customer Service Officer
1 week ago
Dubai, United Arab Emirates MAJID AL FUTTAIM Full timeRoles and responsibilitiesThe position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific MAF Mall. This includes the performance management, people management, operational management, and compliance of the customer service team. The role is responsible to drive the standards of customer service...