Head of E-commerce

2 weeks ago


Dubai, United Arab Emirates THE CLOSET Full time

Dubai, UAE

E-commerce Department

Full time

The Head of E-commerce is responsible for leading the development, implementation, and execution of The Closet's e-commerce strategy. This role is responsible for driving online sales growth and enhancing the customer experience across all digital channels.

Key Responsibilities:

- Develop and execute the e-commerce strategy in line with The Closet's overall business goals
- Manage and oversee the daily operations of the e-commerce team
- Drive sales growth through various e-commerce channels, including the company website, social media, and third-party marketplaces
- Monitor and analyze website analytics to identify opportunities for optimization and improvement
- Work closely with other departments, including sales, marketing, and operations, to ensure seamless integration and execution of e-commerce initiatives
- Manage and maintain the company's e-commerce platform, ensuring a user-friendly and intuitive customer experience
- Stay up-to-date on industry trends and emerging technologies to ensure The Closet remains competitive in the e-commerce space

Qualifications:

- Bachelor's degree in Business Administration, Marketing, or related field
- Minimum of 7-10 years of experience in e-commerce, with at least 3 years in a leadership role
- Strong analytical skills with experience using website analytics tools such as Google Analytics
- Excellent communication and interpersonal skills with the ability to build and maintain strong relationships with key stakeholders
- Strong project management skills with the ability to prioritize and manage multiple projects simultaneously
- In-depth knowledge of e-commerce platform "Shopify, digital marketing strategies, and emerging technologies
- Ability to work in a fast-paced environment and adapt to changing market conditions


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