Cluster Revenue and Reservations Manager
2 months ago
**Company Description**
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability at the heart of everything we do.
Be All You Are, Work With Purpose, Enjoy and Feel Valued, Grow and Create Your Path #HOSPITALITY IS A WORK OF HEART"
Reporting to the Cluster General Manager, responsibilities and essential job functions include:
- Facilitates, guides, and directs all department heads in selecting the optimum revenue opportunities for the cluster properties.
- Measures total revenue performance against strategy and targets and adapt current strategy as necessary.
- Actively monitors the competitive environment and elaborates revenue optimizing tactics and strategies in order to maximize Revenue Generation Index (RGI)
- To monitor changing market conditions and to assess the financial implications of market fluctuations on the property.
- Assist in the preparation of the annual Sales & Marketing budget and business plan taking into consideration Market Mix, Occupancy levels, Average Room Rate & Rev Par, Yield management and revenue streams throughout both rooms and food & beverage.
- Gives feedback on developing, implementing and managing rate structures and strategies through market data review and demand analysis.
- Manage all aspects of the reservations service and quality in the CRS, PMS and related systems
**Qualifications**
- Previous senior leadership experience within Revenue Management in Cluster role required.
- Accor experience in UAE is required.
- University/College degree in a related discipline required.
- Strong interpersonal and problem solving abilities.
- Excellent communication and negotiation skills.
- Strong organizational and planning skills.
- High degree of professionalism with leadership management and business acumen capabilities.
**Additional Information**
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
-
Cluster Reservations Coordinator
6 days ago
Dubai, Dubai, United Arab Emirates AccorHotel Full timeJob Summary:We are seeking a highly skilled Cluster Reservations Agent to join our team at AccorHotel. As a key member of our reservations team, you will be responsible for managing reservations, revenue, and guest satisfaction.Key Responsibilities:Manage reservations, including room blocking, inventory management, and billing instructions.Understand and...
-
Cluster Reservation Specialist
7 days ago
Dubai, Dubai, United Arab Emirates AccorHotel Full timeJob Summary:We are seeking a highly skilled Cluster Reservation Agent to join our team at AccorHotel. As a key member of our reservations team, you will be responsible for managing room reservations, ensuring accurate billing instructions, and maximizing room revenue through effective upselling techniques.Key Responsibilities:Understand and apply FRHI...
-
Cluster Reservations Manager
6 months ago
Dubai, United Arab Emirates Hilton Full timeCluster Reservations Manager A Cluster Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. **What will I be doing?** As Cluster Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan...
-
Cluster Reservations Agent
4 months ago
Dubai, United Arab Emirates AccorHotel Full time**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Cluster Reservation Agent
4 weeks ago
Dubai, Dubai, United Arab Emirates the first group dubai Full timeJob Title: Cluster Reservation AgentWe are seeking a highly skilled and experienced Cluster Reservation Agent to join our team at The First Group Dubai. As a key member of our reservations team, you will be responsible for handling all aspects of guest reservations, ensuring seamless and personalized experiences for our valued guests.Responsibilities:Guest...
-
Cluster Reservations Manager
6 months ago
Dubai, United Arab Emirates Hilton Full timeA Cluster Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. **What will I be doing?** As Cluster Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. The...
-
Cluster Revenue Manager
5 months ago
Dubai, United Arab Emirates Marriott International, Inc Full time**Additional Information** Delta Hotels by Marriott Jumeirah Beach Four Points by Sheraton Sheikh Zayed Road, DubaiFour Points by Sheraton Bur Dubai **Job Number** 23218023 **Job Category** Revenue Management **Location** Four Points by Sheraton Sheikh Zayed Road Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON...
-
Cluster Reservation Agent
1 month ago
Dubai, Dubai, United Arab Emirates the first group dubai Full timeJob Title: Cluster Reservation AgentAt The First Group Dubai, we are seeking a highly skilled and experienced Cluster Reservation Agent to join our team. As a key member of our reservations department, you will be responsible for handling all aspects of guest reservations, ensuring seamless and personalized experiences for our valued...
-
Cluster Reservation Agent
4 weeks ago
Dubai, Dubai, United Arab Emirates the first group dubai Full timeJob Title: Cluster Reservation AgentAt The First Group Dubai, we are seeking a highly skilled and experienced Cluster Reservation Agent to join our team. As a key member of our reservations department, you will be responsible for handling all aspects of guest reservations, ensuring seamless and personalized experiences for our valued...
-
Cluster Reservations Agent
7 days ago
Dubai, United Arab Emirates AccorHotel Full timeReporting to the Cluster Reservation Managerresponsibilities and essential job functions include but are notlimited to the following:Understandthe key principles of FRHI Pricing Strategies and RevenueManagementHandling reservation managementincluding managing blocks chasing rooming list from Sales team& clients inventory management for groups ensuring...
-
Cluster Reservations Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob SummaryWe are seeking a highly skilled Cluster Reservations Agent to join our team at Accor. As a key member of our reservations team, you will be responsible for taking reservations over various channels, handling associated operations, and ensuring seamless guest experiences.Key ResponsibilitiesReservation Management: Take reservations over email,...
-
Cluster Reservations Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob SummaryWe are seeking a highly skilled Cluster Reservations Agent to join our team at Accor. As a key member of our reservations team, you will be responsible for taking reservations over various channels, handling associated operations, and ensuring seamless guest experiences.Key ResponsibilitiesReservation Management: Take reservations over email,...
-
Cluster Revenue Manager
5 months ago
Dubai, United Arab Emirates AccorHotel Full timeReporting to the Cluster Director of Revenue, responsibilities and essential job functions include but are not limited to the following: - Consistently offer professional, friendly and engaging service - Manage demand, forecasting and inventory as it relates to driving revenue opportunity for the hotel - Maximize room revenues through a thorough...
-
Cluster Reservation Agent
5 months ago
Dubai, United Arab Emirates The First Group Full time**Job Description**: **Job Summary**: The Cluster Reservations Agent is responsible for handling reservations, inquiries, cancellations, reconversion and booking extensions in an attentive, courteous and efficient manner. Their responsibility also includes quoting available rates, upselling and cross-selling to maximize room revenue according to our Brand...
-
Cluster Reservations Agent
5 months ago
Dubai, United Arab Emirates Carlton Downtown Hotel Full time**CLUSTER RESERVATIONS AGENT** **Tasks include**: - Complete and audit the accurate input of reservations (both manual input and reservation checks of direct bookings) - Complete arrival checks to ensure guest preferences have been applied, upsell opportunities have been exploited and reservation information is accurate. - Keep effective communication with...
-
Cluster Assistant Revenue Manager
5 months ago
Dubai, United Arab Emirates AccorHotel Full time**Company Description** A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service. Reporting to the Cluster Revenue Manager and Cluster Director of Revenue Management, Cluster Assistant Revenue...
-
Cluster Reservations Coordinator
3 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob SummaryWe are seeking a highly skilled Cluster Reservations Agent to join our team at Accor. As a key member of our reservations team, you will be responsible for taking reservations over the phone, email, fax, or internet, and handling all associated operations.Key ResponsibilitiesReservation Management: Take reservations and handle all associated...
-
Cluster Revenue Manager
4 months ago
Dubai, United Arab Emirates Marriott International, Inc Full time**Job Number** 24038653 **Job Category** Revenue Management **Location** Aloft Dubai Creek, Baniyas Road, Deira, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Maintains the transient rooms inventory for the hotel(s) and...
-
Cluster Reservation Agent
5 months ago
Dubai, United Arab Emirates The First Group Full timeOverview: Offering 208 spacious apartments with a range of amenities such as a café, guest lounge, pool, gym, and secure parking for comfort and convenience. These hotel apartments in Dubai comprise of fully equipped kitchens, and separate living, dining, and bedroom areas. The sense of space provides an oasis of calm in the centre of this bustling...
-
Cluster Revenue Manager
4 months ago
Dubai, United Arab Emirates Marriott International, Inc Full time**Job Number** 24074310 **Job Category** Revenue Management **Location** Aloft Dubai Creek, Baniyas Road, Deira, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Manages rooms and function space inventory and ensures inventory is...