Reservations / Revenue Clerk
2 weeks ago
This role will give a great opportunity for an experienced Reservations or Revenue Clerk to be part of our Revenue team
Please Note: Arabic language proficiency will be given preference for this role.
**Responsibilities**:
- Proactively sell, up-sell, cross sells all products and services in a friendly, professional and efficient manner.
- Focus on maximizing sales as well as assisting guests and future customers by offering the highest level of customer service.
- Perform all related tasks to the above position i.e.: filing of correspondence, handling customer complaints, checking and updating of related reports amongst other tasks.
- Strive to achieve agreed targets and maintain consistent performance at all times.
- Handle queries within the agreed time frame and manage all internal and external commercial sources diligently.
- Ensure compliance with the contact center quality performance requirements.
- Maintain presentation and cleanliness of the contact center including all machines and other IT equipment.
**Qualifications and Experience**:
- Minimum 1 year of reservations or Front Office experience in a hotel.
- Excellent verbal and written communication skills in English. Arabic proficiency will be an added benefit.
**Salary**: AED3,000.00 - AED3,500.00 per month
Ability to commute/relocate:
- Sharjah: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do You have Hotel Experience?
**Experience**:
- Reservations or GSA: 1 year (preferred)
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