Assistant Revenue Manager
5 months ago
Develop and maintain the department schedule whereby there is appropriate coverage to handle reservation calls, minimizing loss of calls, and ensuring a high level of conversion into bookings
- Overlooking the departmental operation by mentoring the Assistant Reservation Manager and Supervisors
- Set and amend selling strategies across all channels, and segments as directed by the direct report as applicable per property level
- Run reports as required by Hotel and company standards; assist the Director of Revenue Management or other direct report, to maintain, make change in the Reservation/Property Management/Revenue Management system (if applicable) at property level as required
- Monitor and report results of any incentive programs in place; responsible to make sure integrity of the program is maintained, and that all requirements are followed
- Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
- Ensures Corniche Hotel Sharjah strategies and structure are met at all times.
- Prepares and analyses daily, weekly and monthly reports as per company standards.
- Monitors and analyses room’s inventory utilising Revenue Management systems and structure and proposes actions in order to optimize revenues
- Monitors competitive environment including pricing and strategies of competition as well as external variables such as city pressure and special events.
- Ensures that all promotions / packages are properly loaded in all applicable systems.
- Ensures that rate parity is maintained across all distribution channels thus allowing maximum flexibility to capture all market buying patterns.
- Monitors input of data with particular attention to rate controls and status options.
- Communicates controls and selling strategies with all concerned and ensure strict adherence
- Assists in recruitment of new reservation staff
- Maximizes the usage of up selling and assist in up selling techniques
- Drives the Corniche Hotel Sharjah revenue management culture and ensures complaiance with all policies and procedures beyond the departmental boarders by continues training & auditing
- Ensures that all promotions / packages are properly loaded in all applicable systems
- Maintains efficiently all revenue management related 3rd party systems and extranets
**Job Types**: Full-time, Permanent
Ability to commute/relocate:
- Sharjah: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Hotel: 2 years (preferred)
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