Global Trade
6 months ago
-Job description
Global Trade & Receivables Finance (GTRF) Analyst, (UAE nationals only) - 0000JIMS
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC Commercial Banking (CMB) serves millions of businesses ranging from small, to large corporates, providing commercial customers with a full range of banking services including Global Trade and Receivables Finance, RMB solutions, multi-currency business accounts, payments and cash management, and wealth management and insurance, as well as a comprehensive range of financing solutions. With dedicated Relationship Managers and Product Specialists providing local support and advice in over 60 countries and territories, HSBC helps connect customers to opportunities.
We are currently seeking an ambitious individual to join our Global Trade & Receivables Finance (GTRF) team within Commercial Banking, working together with colleagues to define, manage and achieve divisional business targets.
In this role, you will:
- Deliver a valued and best in class client experience, built on deep Services SME expertise, strong internal networks across frontline (Business Development Managers and Relationship Managers) and back-office functions, and a deep understanding of the client’s trade business across the Group
- Own, manage, and successfully resolve clients’ transactional queries, issues and complaints, in line with agreed SLAs and relevant standards (incl. financial crime and regulatory)
- Provide timely (often pro-active) and accurate guidance and recommendations to clients to help them manage their business effectively and build trust in our offering and service proposition with a view to gaining new business
- Contribute to the achievement of revenue growth through retention, reduced sales time on service, proactive management of GTRF service performance and increased clients’ usage of self-service solutions
- Provide transactional trade advice to assigned clients, BDMs and RMs, and provide input to account planning
- Support the coaching, onboarding and training of other CSM team members and contribute to the successful embedding of a high performing culture and behaviors
- Embrace HSBC’s values and always strive to deliver fair outcomes for clients and HSBC
- Assist the Business Management team and liaise with Finance to ensure correct financial reporting of customer revenues
Requirements
To be successful in the role, you should meet the following requirements:
- In depth knowledge and experience in GTRF products / processes
- Be able to demonstrate strong commitment to service excellence and client relationship management skills in current role
- Proven track record of demonstrating excellent problem-solving skills and ability to use the matrix effectively to resolve issues and connect clients to opportunities
- Be able to think through, problem solve, prioritize, and handle difficult situations with pragmatism, common sense and empathy
- Demonstrable experience of challenging the status quo, processes and operations in order to deliver an enhanced client experience
- Able to deliver difficult messages and remain calm under pressure
- Strong influencing and negotiation skills with excellent written and oral presentation skills
- CITF certification (or another relevant trade qualification) is highly desirable
- Graduation degree is a must - to secure a UAE Visa and Work Permit
You’ll achieve more at HSBC.
Issued by The Hong Kong and Shanghai Banking Corporation Limited.
-
Vice President
8 months ago
UAE, United Arab Emirates DP World Full timeDevelop a comprehensive strategy and roadmap for the implementation and operation of the Dubai’s Single Window Platform - Identify the goals, objectives, and global competitive indicators for the Dubai’s Single Window - Identify global best practices and emerging trade facilitation and technology - Collaborate with decision makers and senior management...
-
Junior Sales Trader
6 months ago
UAE, United Arab Emirates GTN Asia Financial Services (Pte) Limited Full timeGTN operates a FinTech-powered brokerage business through its regulated subsidiaries. The shareholders of GTN Group Holding are NTG Global Holdings Limited, Dubai, and strategic investors International Finance Corporation (IFC), a member of The World Bank Group, and SBI Ventures - Singapore (A wholly-owned subsidiary of SBI Holdings Japan). GTN Group...
-
Junior Associate
6 months ago
UAE, United Arab Emirates HSBC Full time-Job description Junior Associate - Coverage, Global Banking (UAE National) - 0000K75B Some careers grow faster than others If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential HSBC Global Banking and Markets is an emerging markets-led, financing-focused business...
-
Global Vp, Contract Logistics
6 months ago
UAE, United Arab Emirates DP World Full time**JOB PURPOSE** **KEY ACCOUNTABILITIES**: - Formulate and implement an extensive sales strategy and framework aimed at bolstering revenue growth and attaining sales objectives for contract logistics services on a global scale, with a specific emphasis on expanding contract logistics presence in underrepresented regions. - Provide strategic leadership and...
-
Global Vice President
6 months ago
UAE, United Arab Emirates DP World Full time**JOB PURPOSE** The Global VP of the Perishable Vertical is a senior leadership role responsible for driving thought leadership and end to end solutions in the perishable vertical. He/she will drive growth and profitability in the vertical sector and lead a team of professionals to develop and execute strategic initiatives that drive E2E solutions, increase...
-
Product Marketing Manager
6 months ago
UAE, United Arab Emirates TR Service GmbH Full time**Responsibilities**: - Formulating the global marketing strategy and budget allocation for Government Inspections and International Trade in alignment with the business strategy. - Holding primary responsibility for all marketing activities for the Global Government Inspections and International Trade business, including digital and offline activities,...
-
Junior Associate, Global Banking
6 months ago
UAE, United Arab Emirates HSBC Full time-Job description **Junior Associate, Global Banking (MNC) - UAE National - 0000K7BR** **Some careers shine brighter than others** If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. HSBC Global Banking and Markets is an emerging markets-led, financing-focused business that provides investment and financial...
-
Treasury Officer
6 months ago
UAE, United Arab Emirates GTN Asia Financial Services (Pte) Limited Full timeGTN operates a FinTech-powered brokerage business through its regulated subsidiaries. The shareholders of GTN Group Holding are NTG Global Holdings Limited, Dubai, and strategic investors International Finance Corporation (IFC), a member of The World Bank Group, and SBI Ventures - Singapore (A wholly-owned subsidiary of SBI Holdings Japan). GTN Group...
-
Gtrf Services Analyst
6 months ago
UAE, United Arab Emirates HSBC Full time-Job description **GTRF Services Analyst - UAE National - 0000K6SX** Some careers shine brighter than others If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. HSBC Global Banking and Markets is an emerging markets-led, financing-focused business that provides investment and financial solutions. Through our...
-
D33 Programme
6 months ago
UAE, United Arab Emirates DP World Full time**About Us - DP World** Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than...
-
Middle Office Executive
6 months ago
UAE, United Arab Emirates GTN Asia Financial Services (Pte) Limited Full time**Responsibilities** - Onboard and open client accounts and make them enabled to trade all the executing venues requested by the client within the shortest possible time while making sure the client meets all the set policies and standards. - Develop relationships with executing partners and custodians to facilitate the smooth operation of all functions. -...
-
D33 Programme
6 months ago
UAE, United Arab Emirates DP World Full time**About us - DP World** Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than...
-
Info Desk
6 months ago
UAE, United Arab Emirates DP World Full timeWe are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions. We...
-
Business Manager, Markets Securities Services
6 months ago
UAE, United Arab Emirates HSBC Full time-Job description **Business Manager, Markets Securities Services - 0000K25W** Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers...
-
Sales Manager
1 week ago
UAE, United Arab Emirates DP World Full timeDP World is a leading enabler of global trade and one of the world's largest logistics and supply chain solutions companies. With operations in over 70 countries across 6 continents and 103,000 employees, we have our footprints across all facets of logistics including cargo containment, storage & mode through economic zones, ports & terminals, maritime...
-
Credit Manager
6 months ago
UAE, United Arab Emirates DP World Full timeAs part of its mission to be a global trade enabler, DP World seeks to offer a Trade Finance product to Corporates (Importers/Exporters) to ease their working capital crunch. DP World aims to help Companies by making financing options available at competitive terms. The main purpose of the role is to conduct Credit due diligence, underwriting, approval,...
-
Eclient Services Analyst, Markets
6 months ago
UAE, United Arab Emirates HSBC Full time-Job description **eClient Services Analyst, Markets & Security Services (UAE national only) - 0000JCDU** **Some careers grow faster than others** If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply...
-
Credit Manager
1 week ago
UAE, United Arab Emirates DP World Full timeAs part of its mission to be a global trade enabler, DP World seeks to offer a Trade Finance product to Corporates (Importers/Exporters) to ease their working capital crunch. DP World aims to help Companies by making financing options available at competitive terms. The main purpose of the role is to conduct Credit due diligence, underwriting, approval,...
-
Mena Field Marketing Manager
6 months ago
UAE, United Arab Emirates GTN Asia Financial Services (Pte) Limited Full timeGTN operates a FinTech-powered brokerage business through its regulated subsidiaries. The shareholders of GTN Group Holding are NTG Global Holdings Limited, Dubai, and strategic investors International Finance Corporation (IFC), a member of The World Bank Group, and SBI Ventures - Singapore (A wholly-owned subsidiary of SBI Holdings Japan). GTN Group...
-
Head of Portfolio Management, Corporate Banking
6 months ago
UAE, United Arab Emirates HSBC Full time-Job description **Head of Portfolio Management, Corporate Banking (UAE national only) - 0000J9SG** Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new...