Global Trade

2 weeks ago


UAE, United Arab Emirates HSBC Full time

-Job description

Global Trade & Receivables Finance (GTRF) Analyst, (UAE nationals only) - 0000JIMS

Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Commercial Banking (CMB) serves millions of businesses ranging from small, to large corporates, providing commercial customers with a full range of banking services including Global Trade and Receivables Finance, RMB solutions, multi-currency business accounts, payments and cash management, and wealth management and insurance, as well as a comprehensive range of financing solutions. With dedicated Relationship Managers and Product Specialists providing local support and advice in over 60 countries and territories, HSBC helps connect customers to opportunities.
We are currently seeking an ambitious individual to join our Global Trade & Receivables Finance (GTRF) team within Commercial Banking, working together with colleagues to define, manage and achieve divisional business targets.
In this role, you will:

- Deliver a valued and best in class client experience, built on deep Services SME expertise, strong internal networks across frontline (Business Development Managers and Relationship Managers) and back-office functions, and a deep understanding of the client’s trade business across the Group
- Own, manage, and successfully resolve clients’ transactional queries, issues and complaints, in line with agreed SLAs and relevant standards (incl. financial crime and regulatory)
- Provide timely (often pro-active) and accurate guidance and recommendations to clients to help them manage their business effectively and build trust in our offering and service proposition with a view to gaining new business
- Contribute to the achievement of revenue growth through retention, reduced sales time on service, proactive management of GTRF service performance and increased clients’ usage of self-service solutions
- Provide transactional trade advice to assigned clients, BDMs and RMs, and provide input to account planning
- Support the coaching, onboarding and training of other CSM team members and contribute to the successful embedding of a high performing culture and behaviors
- Embrace HSBC’s values and always strive to deliver fair outcomes for clients and HSBC
- Assist the Business Management team and liaise with Finance to ensure correct financial reporting of customer revenues
Requirements
To be successful in the role, you should meet the following requirements:

- In depth knowledge and experience in GTRF products / processes
- Be able to demonstrate strong commitment to service excellence and client relationship management skills in current role
- Proven track record of demonstrating excellent problem-solving skills and ability to use the matrix effectively to resolve issues and connect clients to opportunities
- Be able to think through, problem solve, prioritize, and handle difficult situations with pragmatism, common sense and empathy
- Demonstrable experience of challenging the status quo, processes and operations in order to deliver an enhanced client experience
- Able to deliver difficult messages and remain calm under pressure
- Strong influencing and negotiation skills with excellent written and oral presentation skills
- CITF certification (or another relevant trade qualification) is highly desirable
- Graduation degree is a must - to secure a UAE Visa and Work Permit

You’ll achieve more at HSBC.

Issued by The Hong Kong and Shanghai Banking Corporation Limited.


  • Vice President

    2 months ago


    UAE, United Arab Emirates DP World Full time

    Develop a comprehensive strategy and roadmap for the implementation and operation of the Dubai’s Single Window Platform - Identify the goals, objectives, and global competitive indicators for the Dubai’s Single Window - Identify global best practices and emerging trade facilitation and technology - Collaborate with decision makers and senior management...

  • Junior Sales Trader

    2 weeks ago


    UAE, United Arab Emirates GTN Asia Financial Services (Pte) Limited Full time

    GTN operates a FinTech-powered brokerage business through its regulated subsidiaries. The shareholders of GTN Group Holding are NTG Global Holdings Limited, Dubai, and strategic investors International Finance Corporation (IFC), a member of The World Bank Group, and SBI Ventures - Singapore (A wholly-owned subsidiary of SBI Holdings Japan). GTN Group...


  • UAE, United Arab Emirates HSBC Full time

    -Job description **HEAD OF FX AND LOCAL RATES TRADING - **0000J5UN** *** **GCB3** Some careers shine brighter than others. If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued. Our Markets business is one of the largest of its kind in the world. It...


  • UAE, United Arab Emirates HSBC Full time

    -Job description **Global Trade & Receivables Finance Services Analyst, Trade (UAE National only) - 0000J7U2** **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in...


  • UAE, United Arab Emirates British American Tobacco Full time

    **Job Title: Trade Marketing Representative** **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT ABU DHABI** **IS LOOKING FOR A** **TRADE MARKETING REPRESENTATIVE** **SENIORITY...


  • UAE, United Arab Emirates HSBC Full time

    **Team Leader, Facility Monitoring - Structured Trade Finance** **0000HYMO** **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC...

  • Junior Associate

    7 days ago


    UAE, United Arab Emirates HSBC Full time

    -Job description Junior Associate - Coverage, Global Banking (UAE National) - 0000K75B Some careers grow faster than others If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential HSBC Global Banking and Markets is an emerging markets-led, financing-focused business...


  • UAE, United Arab Emirates DP World Full time

    **JOB PURPOSE** **KEY ACCOUNTABILITIES**: - Formulate and implement an extensive sales strategy and framework aimed at bolstering revenue growth and attaining sales objectives for contract logistics services on a global scale, with a specific emphasis on expanding contract logistics presence in underrepresented regions. - Provide strategic leadership and...

  • Global Vice President

    2 weeks ago


    UAE, United Arab Emirates DP World Full time

    **JOB PURPOSE** The Global VP of the Perishable Vertical is a senior leadership role responsible for driving thought leadership and end to end solutions in the perishable vertical. He/she will drive growth and profitability in the vertical sector and lead a team of professionals to develop and execute strategic initiatives that drive E2E solutions, increase...


  • UAE, United Arab Emirates HSBC Full time

    -Job description **Junior Associate, Global Banking (MNC) - UAE National - 0000K7BR** **Some careers shine brighter than others** If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. HSBC Global Banking and Markets is an emerging markets-led, financing-focused business that provides investment and financial...


  • UAE, United Arab Emirates HSBC Full time

    **Head of Global Markets & Securities Services, HBME Oman** **GCB 4** If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued. Global Markets provides world-class solutions that are as diverse as the needs of the clients we serve. The breadth, depth and strength...


  • UAE, United Arab Emirates TR Service GmbH Full time

    **Responsibilities**: - Formulating the global marketing strategy and budget allocation for Government Inspections and International Trade in alignment with the business strategy. - Holding primary responsibility for all marketing activities for the Global Government Inspections and International Trade business, including digital and offline activities,...


  • UAE, United Arab Emirates TR Service GmbH Full time

    **Responsibilities**: - Formulating the global marketing strategy and budget allocation for Government Inspections and International Trade in alignment with the business strategy. - Holding primary responsibility for all marketing activities for the Global Government Inspections and International Trade business, including digital and offline activities,...

  • Accountants

    3 days ago


    UAE, United Arab Emirates United Global Manpower Resources Full time

    QUALIFICATION: - A minimum of 5 year(s) of working experience is required. - Female applicants are preferred for this role. - Bachelor's degree in finance, accounting, economics, or business administration or related field. Post graduate degree and/or Professional certification such as CFA, CIMA, ACCA, CA will be a plus. - Minimum experience of 5 years in...

  • Treasury Officer

    2 weeks ago


    UAE, United Arab Emirates GTN Asia Financial Services (Pte) Limited Full time

    GTN operates a FinTech-powered brokerage business through its regulated subsidiaries. The shareholders of GTN Group Holding are NTG Global Holdings Limited, Dubai, and strategic investors International Finance Corporation (IFC), a member of The World Bank Group, and SBI Ventures - Singapore (A wholly-owned subsidiary of SBI Holdings Japan). GTN Group...


  • UAE, United Arab Emirates HSBC Full time

    -Job description **FX & Local Rates Trader - 0000J77O** **Some careers shine brighter than others** If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards...

  • Finance Manager

    3 days ago


    UAE, United Arab Emirates United Global Manpower Resources Full time

    QUALIFICATION: - A minimum of 5 year(s) of working experience is required. - Female applicants are preferred for this role. - Post graduate degree and/or Professional certification(s) such as CFA, CIMA, ACCA, CA, MBA, etc. - Minimum experience of 5 years on the Finance Manager role. Experience in trading sector is a plus. - Proficient User of Microsoft...

  • Vp - Core Platforms

    2 months ago


    UAE, United Arab Emirates DP World Full time

    **ABOUT THE BUSINESS** We are the leading provider of worldwide smart end-to-end supply chain logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven...


  • UAE, United Arab Emirates HSBC Full time

    -Job description **GTRF Services Analyst - UAE National - 0000K6SX** Some careers shine brighter than others If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. HSBC Global Banking and Markets is an emerging markets-led, financing-focused business that provides investment and financial solutions. Through our...


  • UAE, United Arab Emirates Fortex Full time

    **About Fortex** Fortex has led innovation in the e-trading industry for 26 years. We have led a major revolution in global currency and futures trading by providing fair, impartial direct access to global liquidity pools. Leading investment, brokerage, banking, trading, and other financial services companies use our world-class solutions. We are always...